refinitiv

**Position Overview:**The Customer Support Executive – Platform is responsible for providing effective and timely support to customers of Refinitiv Data Platform (RDP). This includes active focus on enquiry resolution, a positive customer focused attitude always and ensuring that all the necessary action is taken to resolve a customer’s enquiry. Each...

TP ICAP Group in the Philippines is seeking a Desktop and Telephony Support specialist to provide first- and second-level IT support for brokers and staff, handling MS Office, Refinitiv, Bloomberg, and in-house apps.The role requires staggered shifts, weekend and public holiday work, and strong communication skills to collaborate with a financial dealing...

TP ICAP is seeking a desktop and telephony support specialist to assist brokers and support staff. You will handle first and second line support for MS Office, Refinitiv, Bloomberg and in-house applications, while ensuring compliance with policies and maintaining hardware and software assets. Role involves documenting issues in ServiceNow, participating in...

Bain & Company is seeking a Senior Specialist, Research & Data Services in Mexico City. You will deliver high-quality business research to support consulting teams, collaborate with internal stakeholders, and develop industry expertise in a global, team-oriented environment. The role requires 4–10 years in business research, strong command of Spanish and...

A leading global financial markets provider is hiring a Customer Support Executive in Metro Manila, Philippines. You'll provide timely support for the Refinitiv Data Platform, manage customer enquiries efficiently, and resolve issues while maintaining client satisfaction. The role requires problem-solving skills, a university degree, and a focus on customer...

TP ICAP Group in the Philippines is seeking an IT Support Analyst to provide desktop and telephony support for brokers and staff. You will handle 1st and 2nd line support for MS Office, Refinitiv and Bloomberg, along with in-house applications, with some staggered shift, weekend, and public holiday work. Document issues in ServiceNow, ensure hardware and...

TP ICAP Philippines invites a dedicated Associate, Data Quality to safeguard market data across brands. You will monitor real-time price validation, analyze anomalies, and collaborate with engineering and analytics teams to drive data quality improvements. The role requires a Bachelor's degree and 4+ years in data quality or market data operations, with...

TP ICAP Group in the Philippines is seeking an IT Support Analyst to provide desktop and telephony support for brokers and staff. You will handle 1st and 2nd line support for MS Office, Refinitiv and Bloomberg, along with in-house applications, with some staggered shift, weekend, and public holiday work.Document issues in ServiceNow, ensure hardware and...

London Stock Exchange Group (LSEG) is seeking a Senior Analyst - Customer Support (Datascope) to assist equity and commodity professionals in navigating Refinitiv products and data search, ensuring data quality and timely issue resolution.You will work with managers, analysts, and banks to interpret market requirements, resolve questions, and escalate when...

China Merchants Bank Co., Ltd. is seeking a Treasury Dealer to manage FX and derivatives activities, including net open positions and product development for the branch.The role collaborates with Corporate and Private Banking teams to expand offerings and maintains competitive pricing for front-office execution. The ideal candidate has 2+ years in treasury...

HSBC in the Philippines is seeking a Senior Analyst - Pricing to own and manage enterprise reference data across asset classes, including Fixed Income, Equities, Derivatives & FX. You will maintain instrument reference data and support BAU processes while delivering high-quality, timely service.The role requires strong knowledge of capital markets data,...

TP ICAP in Manila is seeking an IT Desktop Support professional to handle desktop and telephony issues for brokers and staff. The role requires first/second level support for MS Office, Refinitiv, Bloomberg, and in-house apps, with staggered shifts including weekends and holidays.The candidate should have experience in a financial dealing room, strong...

Refinitiv is seeking a Senior Technical Lead to steer platform engineering, AI-enabled operations, and incident management in a production setting. You will own OS builds, patching, and automation while driving change leadership to reduce incident volume and shorten recovery times. You will guide 1st line teams, collaborate with architecture, security, and...

**Responsibilities:** - Respond to customers’ enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction. - Logging and classifying all calls and requests for assistance in the customer relationship management system. - Filter and escalate enquiries relating to other aspects of...

London Stock Exchange Group (LSEG) is seeking a Content Analyst to focus on production and operations supporting global Syndicated Loan and Project Finance data coverage with emphasis on timeliness, detail and accuracy.You will extract loan market information from approved sources, collaborate with the database and editorial teams, and input data into...

London Stock Exchange Group (LSEG) seeks an Associate Customer Success Manager to connect clients to Refinitiv products and guide adoption across onboarding, adoption, and renewal. You will manage relationships with decision makers and users within accounts to maximize value.You will collaborate with sales, product, and account management to identify...

Position Overview The Customer Support Executive – Platform is responsible for providing effective and timely support to customers of Refinitiv Data Platform (RDP). This includes active focus on enquiry resolution, a positive customer focused attitude, and ensuring that all the necessary action is taken to resolve a customer’s enquiry. Each member should...

LSEG seeks a Customer Support Executive in the Philippines to efficiently support users of the Refinitiv Data Platform. The role involves promptly addressing customer enquiries, utilizing a CRM system, and ensuring customer satisfaction. Candidates should hold a university degree in IT or a related field, preferably have experience in customer service, and...

London Stock Exchange Group (LSEG) is seeking a Content Analyst to focus on production and operations for global Syndicated Loan and Project Finance data, emphasizing timeliness, detail, and accuracy. You will extract, compile and audit loan market information from approved sources and input it into Refinitiv's loan databases, collaborating with production,...

London Stock Exchange Group is seeking Associate Customer Success Managers to connect clients with Refinitiv products and enable adoption across their workflow. You will guide onboarding, educate users on content and technology, and collaborate with sales and account teams to identify opportunities for expansion.The role focuses on customer outcomes,...