quality manager jobs in Manila

Company DescriptionWNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator...

Job OverviewDencom Consultancy and Manpower ServicesOn-site - Manila 3-5 Yrs Exp Diploma Full-timeRole and ResponsibilitiesManage and implement the Quality Assurance program for the assigned e-commerce or social media account, ensuring compliance with client standards, internal policies, and service level agreements (SLAs).Supervise and support Quality...

Job Title: Quality ManagerJob Description The Manager I, Quality is responsible for managing Transaction Monitoring for clients with multiple programs or lines of businesses which can be across multiple sites/geos. This position supervises all Quality staff members who support their assigned portfolio. He/she is responsible for the accuracy of evaluations,...

Manage and implement the Quality Assurance program for the assigned e-commerce or social media account, ensuring compliance with client standards, internal policies, and service level agreements (SLAs).Supervise and support Quality Supervisors and Quality Analysts by providing regular coaching, feedback, and performance reviews to drive consistent quality...

Quality Manager (e-Commerce Social Media Account) Minimum of 3 years’ experience as a Quality Manager in a BPO industry Start Date: ASAP Headcounts: 3 Work Schedule: shifting schedule; predominantly UK and US shift (mid and night shift) Work Arrangement: 100% onsite Mandaluyong / Ortigas site The Quality Manager is responsible for leading the Quality...

Job description ENTRY REQUIREMENT: Graduate of any related Business Course or Medical Course, Preferably with 3 years experience JOB COMPETENCIES ISO 9001:2015 Training Courses Data Privacy Act Customer Service Standard WORK ACTIVITIES TECHNICAL Ensuring that requirements for ISO 9001:2015 are built into the Quality Management System and are...

TASQ needs a service desk quality manager to work on-site in Alabang.Key Requirements: Bachelor's degree graduate, any field. Professional experience in leadership in the quality department in a shared service or BPO environment. 6+ years in the BPO industry with customer service, and tech backgroundMinimum of 6 to 8 years in the BPO industry and...

The Quality, Risk, and Compliance Manager is responsible for ensuring that the organization adheres to all relevant regulations, standards, and internal policies. This role involves identifying and mitigating risks, managing compliance programs, and maintaining high-quality standards across all operations. They work closely with Quality Analysts, Audit and...

We are looking for an experienced Quality Manager to oversee and drive quality standards for an e-Commerce social media account within a BPO environment. The role involves managing quality frameworks, coaching teams, analyzing performance metrics, and ensuring consistent service excellence aligned with client expectations. Work Details Up to PHP 100,000...

  About the Job   We are seeking a Quality Assurance / Training Manager to deliver extraordinary results for our clients. Working closely with multiple departments, this role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring key metrics are achieved. We’re looking for a leader who has the...

Job Description We are looking for an experienced Job Description Job Description We are looking for an experienced Quality Manager to lead quality governance and drive continuous improvement within a key engagement. This role reports directly to the Quality Director and plays a critical part in aligning operational performance with business goals. Key...

The Quality, Risk, and Compliance Manager is responsible for ensuring that the organization adheres to all relevant regulations, standards, and internal policies. This role involves identifying and mitigating risks, managing compliance programs, and maintaining high-quality standards across all operations. They work closely with Quality Analysts, Audit and...

About the role We're looking for a Quality Manager with strong expertise in F&B costing, estimation, and project execution. You will be a strategic and technically sharp professional who bridges client expectations, accurate costing, technical planning, and flawless project execution. Key responsibilities Prepare accurate F&B cost estimates, BOQs, and...

Key Responsibilities Lead the implementation and improvement of the Engineering Quality Management System (QMS). Develop and maintain quality procedures, workflows, SOPs, checklists, and best practices for engineering deliverables. Conduct quality training, coaching, orientations, and lessons-learned sessions. Support project planning and start-up by...

DescriptionOversee the development and implementation of quality management systems.Conduct regular audits to ensure compliance with quality standards.Lead initiatives to improve process efficiency and product quality.Collaborate with cross-functional teams to resolve quality issues.Train and mentor staff on quality management processes and...

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About IntouchCX IntouchCX is a global leader in digital customer...

We are looking for an experienced Senior Quality Manager The ideal candidate combines strong expertise in restaurant/F&B costing and estimation with excellent client-facing skills and a keen technical eye. You will play a key role in developing MEPFS plans, managing project costs and timelines, and ensuring quality standards are consistently met from...

  About the Job   We are seeking a Quality Assurance / Training Manager to deliver extraordinary results for our clients. Working closely with multiple departments, this role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring key metrics are achieved. We’re looking for a leader who has the...

Dencom Consultancy and Manpower ServicesOn-site - Manila 5-10 Yrs Exp Diploma Full-timeJob DescriptionEmployee Recognition and RewardsCommission, Performance BonusGovernment Mandated BenefitsPaid HolidaysOpen WorkspaceProfessional DevelopmentJob TrainingDevelop, implement, and continuously improve the overall Quality Assurance framework for the account,...

Job Description Legal Administrator and Document Controller responsible for preparing, reviewing, and negotiating contracts, ensuring compliance with licenses and permits, and managing corporate and ISO documentation. Performs document control duties, maintaining all official files, ensuring accuracy, accessibility, and up-to-date...