quality and training manager

Job Description: The Quality and Training Officer position is primarily responsible for planning, conducting, implementing, and evaluating SDCM training/mentoring programs to address the training needs of employees aligned with corporate objectives and specified training directions. Responsibilities Conduct training needs analysis for SDCM sales forces and...

This exciting, fast-paced role will involve managing both quality assurance and training strategies on a large, complex, and dynamic program. The successful candidate will be responsible for developing and implementing a holistic quality and learning strategy, including evolving the quality model and training frameworks to drive program performance. The...

This exciting, fast-paced role will involve managing both quality assurance and training strategies on a large, complex, and dynamic program. The successful candidate will be responsible for developing and implementing a holistic quality and learning strategy, including evolving the quality model and training frameworks to drive program performance. The...

  About the Job   We are seeking a Quality Assurance / Training Manager to deliver extraordinary results for our clients. Working closely with multiple departments, this role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring key metrics are achieved. We’re looking for a leader who has the...

About the Role We are looking for a skilled and motivated Training & Quality Manager-Training And Quality (IT As A Service) to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach...

Lead Learning Excellence in a Fast-Growing IT Services EnvironmentAre you an experienced Training & Quality Manager with a passion for developing high-performing technical support teams? We're looking for a dynamic leader to drive learning, quality, and performance across our IT as a Service (ITaaS) Helpdesk operations.This role is ideal for professionals...

About the Job We are seeking a Quality Assurance / Training Manager to deliver extraordinary results for our clients. Working closely with multiple departments, this role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring key metrics are achieved. We’re looking for a leader who has the...

The Manager Training and Quality will manage training and quality staff for contact center programs. Responsible for staff performance, driving training and quality process improvement in partnership with program leadership and clients. This position will Lead the evaluation, design and delivery of training and quality initiatives. Oversee new hire,...

Jardine Service Centre Philippines is an organization fully owned by Jardine Matheson Group which is a diversified Asian-based group with unsurpassed experience in the region, having been founded in 1832. JSC is responsible for providing back-office support to the business units of Jardine Group by administrating transactional and rule-based activities. We...

  About the Job   We are seeking a Quality Assurance / Training Manager to deliver extraordinary results for our clients. Working closely with multiple departments, this role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring key metrics are achieved. We’re looking for a leader who has the...

  About the Job   We are seeking a Quality Assurance / Training Manager to deliver extraordinary results for our clients. Working closely with multiple departments, this role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring key metrics are achieved. We’re looking for a leader who has the...

  About the Job   We are seeking a Quality Assurance / Training Manager to deliver extraordinary results for our clients. Working closely with multiple departments, this role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring key metrics are achieved. We’re looking for a leader who has the...

The Manager Training and Quality will manage training and quality staff for contact center programs. Responsible for staff performance, driving training and quality process improvement in partnership with program leadership and clients. This position will Lead the evaluation, design and delivery of training and quality initiatives. Oversee new hire,...

DescriptionThe Training & Quality Manager is responsible for developing, delivering, and evaluating training programs across technical and non-technical disciplines, while also ensuring the highest quality standards in customer interactions and operational processes. This role leads a team of specialists, mentors, and ensures alignment with departmental...

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About IntouchCX IntouchCX is a global leader in digital customer...

About IntouchCXIntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.About IntouchCXIntouchCX is a global leader in digital customer...

This role is a full onsite role in Northgate Alabang and on a graveyard shift from 9pm to 6am. About the Role Quality and training have always been part of how HSM Worx operates, handled within our broader management roles. As we grow, we're giving them a home of their own: a dedicated Quality & Training department. This is the founding role for that...

With at least 1-2 years of experience as a Quality Manager Must be willing to work onsite in BGC, Taguig Effective communication skills, both written and verbal Proficient in Microsoft Office Ability to multi-task and meet timelines on deliverables Detail-oriented What's In for You? HMO active on Day 1 Monthly Incentives Program Essential...

Job Description: About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long‑term partnerships and empowering our people to drive positive change. About The Job We are seeking a Quality Assurance...

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About the Job We are seeking a Quality Assurance / Training...