quality and training manager

This exciting, fast-paced role will involve managing both quality assurance and training strategies on a large, complex, and dynamic program. The successful candidate will be responsible for developing and implementing a holistic quality and learning strategy, including evolving the quality model and training frameworks to drive program performance. The...

The Quality & Training Manager is responsible for designing, implementing, and evaluating learning programs that enhance the capabilities of employees and sales partners. The role supports training needs analysis, learning program development, stakeholder coordination, and employee engagement initiatives to drive performance and business...

About the Job We are seeking a Quality Assurance / Training Manager to deliver extraordinary results for our clients. Working closely with multiple departments, this role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring key metrics are achieved. We’re looking for a leader who has the vision,...

About the JobWe are seeking a Quality Assurance / Training Manager to deliver extraordinary results for our clients. Working closely with multiple departments, this role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring key metrics are achieved. We’re looking for a leader who has the vision,...

Concentrix is seeking a Manager I, Training in Quezon City to lead the Training department, drive program delivery, and improve workforce readiness for client initiatives. You will foster client and internal relationships to reduce costs and boost performance and revenue, while directing your team and overseeing training tools and workbooks.The role...

This exciting, fast-paced role will involve managing both quality assurance and training strategies on a large, complex, and dynamic program. The successful candidate will be responsible for developing and implementing a holistic quality and learning strategy, including evolving the quality model and training frameworks to drive program performance. The...

About the JobWe are seeking a Quality Assurance / Training Manager to deliver extraordinary results for our clients. Working closely with multiple departments, this role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring key metrics are achieved. We’re looking for a leader who has the vision,...

Role Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts...

With at least 1-2 years of experience as a Quality ManagerMust be willing to work onsite in BGC, TaguigEffective communication skills, both written and verbalProficient in Microsoft OfficeAbility to multi-task and meet timelines on deliverablesDetail-orientedWhat's In for You?HMO active on Day 1Monthly Incentives ProgramEssential Functions/Core...

Jardine Service Centre Philippines is an organization fully owned by Jardine Matheson Group which is a diversified Asian-based group with unsurpassed experience in the region, having been founded in 1832. JSC is responsible for providing back-office support to the business units of Jardine Group by administrating transactional and rule-based activities. We...

Sr. Manager, Training and Quality page is loaded## Sr. Manager, Training and Qualitylocations: PHL Quezon City - Tera Tower 20th Floorposted on: Posted Yesterdayjob requisition id: R1683226Job Title:Sr. Manager, Training and QualityJob DescriptionProvides overall leadership, direction, coordination, and evaluation of the Training & Quality function for a...

Sr. Manager, Training and Quality Job Description Provides overall leadership, direction, coordination, and evaluation of the Training & Quality function for a large, complex, or multi-site portfolio within a BPO/contact center environment. Drives strategic alignment of training and quality programs with business goals, client expectations, operational...

Job Title: Sr. Manager, Training and Quality Job Description Primary Purpose Leads the strategic alignment of Training & Quality across multiple programs.Partners closely with Operations leadership to ensure Training & Quality initiatives support client-specific business goals and KPIs.Serves as the primary point of contact for Training & Quality matters at...

A global contact center solutions company is seeking a Customer Experience Manager dedicated to enhancing service excellence. The role involves designing and delivering training programs, ensuring service quality, and collaborating cross-functionally to drive customer-centric initiatives. Candidates should have strong leadership, coaching abilities,...

A healthcare recruitment agency is looking for a Training Quality Manager who will oversee the quality of training programs while ensuring compliance with healthcare standards. The candidate should possess a Bachelor's Degree in Nursing and have at least 2 years of experience in Utilization Management, alongside managerial experience. The role includes...

Job Title: Sr. Manager, Training and Quality Job Description Primary Purpose Leads the strategic alignment of Training & Quality across multiple programs. Partners closely with Operations leadership to ensure Training & Quality initiatives support client-specific business goals and KPIs. Serves as the primary point of contact for Training & Quality matters...

Job Description: Job Title: Sr. Manager, Training and Quality Job Description Primary Purpose Leads the strategic alignment of Training & Quality across multiple programs. Partners closely with Operations leadership to ensure Training & Quality initiatives support client-specific business goals and KPIs. Serves as the primary point of contact for...

Job Title: Sr. Manager, Training and Quality Job Description Provides overall leadership, direction, coordination, and evaluation of the Training & Quality function for a large, complex, or multi-site portfolio within a BPO/contact center environment. Drives strategic alignment of training and quality programs with business goals, client expectations,...

DescriptionThe Training & Quality Manager is responsible for developing, delivering, and evaluating training programs across technical and non-technical disciplines, while also ensuring the highest quality standards in customer interactions and operational processes. This role leads a team of specialists, mentors, and ensures alignment with departmental...

Concentrix Philippines in Cebu City seeks a Sr. Manager, Training and Quality to lead strategic alignment of Training & Quality across multiple programs and partner with Operations leadership to align initiatives with client KPIs. You will serve as primary regional/global TQ contact, drive strategy, governance reviews, performance improvement, and provide...