quality analyst remote

Role: Quality Analyst (Remote) Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: Competitive, based on experience Role Overview: We are hiring for one of our clients, seeking an AI Quality Analyst - English to work on a full-time basis. You will evaluate a new personalization feature for an AI model by assessing how well it integrates...

Join Inizio during an exciting period of growth as we expand our global Medical Information and Contact Centre teams. We are building high-performing teams across APAC and South Africa to support leading global healthcare organizations. If you're looking for the opportunity to grow your career, work remotely, collaborate with talented colleagues around the...

Role: AI Quality Analyst - Personalization (Remote) Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: Competitive, based on experience Role Overview: We are hiring for one of our clients, seeking an AI Quality Analyst (Personalization) - Hindi to evaluate a new personalization feature for an advanced AI model, assessing how well it uses...

Join Symbos and be part of a team that's redefining excellence in business process outsourcing across Australia, New Zealand, and Fiji. Symbos is an Australian-founded business delivering customer experience and operational solutions at global scale. We partner with organisations to build capable offshore teams that combine people, empathy and technology. We...

View Park Hotel Tagaytay is seeking a Quality Auditor to join our team in Cavite. You will conduct quality audits, analyze data, and prepare reports to ensure compliance with standards.You will collaborate with colleagues to develop corrective actions, monitor improvement initiatives, and maintain audit documentation. Office-based role with potential...

About the CompanyShearwater Health is a leading healthcare solutions provider, serving clients across the globe. We are dedicated to delivering high-quality, cost-effective medical coding and revenue cycle management services. Our mission is to empower healthcare organisations by improving their operational efficiency and financial performance.Pay range and...

About the Company Shearwater Health is a leading healthcare solutions provider, serving clients across the globe. We are dedicated to delivering high-quality, cost-effective medical coding and revenue cycle management services. Our mission is to empower healthcare organisations by improving their operational efficiency and financial performance. Pay range...

**Sales Quality Assurance (QA) Analyst** **Salary**: Circa £500/month, depending on experience/location **Work setup:** Full-time, remote **Location**: Philippines or South Africa **Start**: Immediate availability preferred; ideal start date 1 September 2026 **Required qualifications:** - Previous experience in QA, call monitoring, outbound sales,...

The Quality Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain client confidence and loyalty.Transaction monitoring - Monitors and audits...

Position overviewAs an Operations Quality Analyst-Intermediate you play a key role in optimizing agent performance and enhancing customer experience. You conduct regular reviews of agent interactions with clients through different channels to evaluate their performance against established metrics, and provide data-driven insights to enable the improvement of...

RESPONSIBILITIES:Responsible for conducting quality audits on After-Sales transactions across assigned Lines of Business (CSIM, IMEI, BAD, Case Management, Renewals, and Freebies) to ensure compliance with client policies, company standards, and operational procedures. Reviews transaction accuracy, identifies process gaps and audit findings, monitors SLA...

Job Description: Employment Type: Full-timeWork Type: OnsiteDuration: 12 months (Annual Renewal)Location: Manila, PhilippinesJob Description: Quality Analyst - Operational Quality & Policy Governance Profile SummaryThe Quality Analyst ensures that all sales and customer-support interactions across the Client’s advertiser program meet the Client’s quality...

Role and Responsibilities Drive for Results Monitor and evaluate customer interactions (calls, chats, emails) and/or back-office transactions against client-specific healthcare scorecards and compliance standards . Ensure achievement of quality KPIs (e.g., QA scores, compliance rate, accuracy, CSAT impact) aligned with US Healthcare clients. Meet required...

Cagayan de Oro City, Philippines | Posted on 04/04/2024 Shift Schedule 8AM to 5PM Eastern Time (Wed-Thur Off) Country Philippines Job Description Conduct thorough quality assurance assessments of processes and transactions to ensure accuracy, compliance, and adherence to company policies and industry regulations.Develop and implement quality assurance...

On-site - Pasig 1-3 Yrs Exp Diploma Full-time Job Description We are looking for a Quality Analyst (QA) to join our growing BPO team in Pasig City . This role is responsible for ensuring consistent service quality across customer interactions and supporting continuous improvement of agent performance. What You’ll Do Monitor and evaluate calls,...

Quality Analyst is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customers. The QA will monitor inbound and outbound calls and potential emails or chat responses (as needed) to assess associates' demeanor, technical accuracy, customer service performance, and conformity to...

We're Hiring: Quality Analyst! Quality Analyst is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customers. The QA will monitor inbound and outbound calls and potential emails or chat responses (as needs rise within the company) to assess associates’ demeanor, technical...

We're Hiring: Quality Analyst! Quality Analyst is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customers. The QA will monitor inbound and outbound calls and potential emails or chat responses (as needs rise within the company) to assess associates’ demeanor, technical...

Quality Analyst is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customers. The QA will monitor inbound and outbound calls and potential emails or chat responses (as needed) to assess associates' demeanor, technical accuracy, customer service performance, and conformity to...

Job Description: It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Role and Responsibilities Drive for Results Monitor and evaluate customer interactions (calls, chats, emails) and/or back-office transactions against client-specific healthcare...