qualfon

Qualfon Philippines is searching for a Senior Analyst to join their Process Optimization Engineering Team (POET). This role involves identifying improvement opportunities, managing operational information, and facilitating workshops.The ideal candidate should hold a Bachelor’s Degree and possess a Six Sigma BLACK Belt certification. Applicants must have a...

Qualfon is seeking an Advisor II, Communications in Cebu to craft and manage messages, collaterals, and videos for internal and external audiences across digital platforms, aligning with the Qualfon Mission and Brand.The role covers content creation, social media, branding, internal communications, audience research, and strategy development to support...

Qualfon Philippines seeks an Advisor II, Communications to craft and manage messages across internal and external channels, including the digital space, ensuring brand consistency for Qualfon’s Mission and Brand.You will develop content for mission programs, support Summit production, and manage social media while collaborating with the Marketing...

Advisor II, Communications Responsible for crafting, managing messages, collaterals, videos both internally and externally, including the digital space, executing all media content across various platforms to achieve specific communication goals and promote Qualfon’s Mission and the Qualfon Brand. Advisor II, Communications Responsible for crafting,...

Qualfon in Manila is seeking customer service representatives who will handle calls, emails, and chats to resolve customer issues effectively. Candidates should possess a Sr. High School diploma or equivalent, along with good English communication and basic computer skills.This role involves maintaining a high level of professionalism and establishing...

Qualfon is hiring onsite Customer Service Representatives in Mexico City. This role involves providing high-quality customer support for a grocery delivery service and managing multiple tasks efficiently. Candidates should possess advanced English skills, have 1-2 years of customer service experience, and be able to type accurately. Qualfon offers...

Customer Service Representative I – Qualfon Qualfon Cebu, Central Visayas, Philippines About the Company At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better. Job Summary Main objectives and duties: Resolve product...

Qualfon Philippines, Inc. in Dumaguete invites a proactive newcomer to join our Compliance and Government Relations team. The role supports documentation, permits, and reports, ensuring timely submissions and accurate records.You will monitor regulatory developments, coordinate meetings, and collaborate with internal teams. Some travel is required;...

Qualfon Philippines is looking for customer service representatives in Cebu City. The role involves handling customer inquiries via call, email, or chat, providing exceptional service, and maintaining accurate records. Applicants should have at least a Sr. High School diploma and good English communication skills. Training is provided, and the company...

Qualfon Philippines, Inc. is seeking a proactive Advocacy & Partnerships Assistant to support documentation, stakeholder engagement, and event coordination.The role includes developing advocacy materials, tracking policy updates, and maintaining records to ensure alignment with organizational priorities. The candidate will collaborate with internal...

Qualfon Philippines is seeking a Partnerships and Advocacy Lead to drive strategic collaborations with industry groups, LGUs, and academic partners. You will guide external engagement and advocate for organizational priorities with high integrity and discretion. The role requires 5+ years in partnership management, strong leadership, and flexibility to...

Qualfon in Cebu, Philippines seeks an experienced Security Manager to oversee the company’s security operations and protect staff and assets. You will plan, implement, and supervise daily security activities, mentor staff, and ensure compliance with internal and external security standards.The role requires CSP certification, a bachelor’s degree in...

Qualfon in Cebu City is seeking an Analyst I, Customer Experience - Back Office (Carrier Support Analyst) to manage and monitor provisioning platform queues, coordinate with carrier partners, and troubleshoot transactions in a high-pressure NOC environment.You will analyze platform performance, validate system changes, and collaborate with internal teams to...

Qualfon Philippines is seeking a Partnerships and Advocacy Lead to drive strategic collaborations with industry groups, LGUs, and academic partners. You will guide external engagement and advocate for organizational priorities with high integrity and discretion.The role requires 5+ years in partnership management, strong leadership, and flexibility to travel...

Qualfon Philippines is seeking a Workforce Management Specialist to oversee scheduling and staffing analysis. Ideal candidates will have a Bachelor's Degree in Business Administration, Accounting, or related fields, along with experience in scheduling software like Verint or Genesys. Responsibilities include managing agent schedules, conducting staffing...

Qualfon Philippines, Inc. is seeking a Partnerships and Advocacy Lead in Cebu City to drive strategic collaborations with industry groups, LGUs, and academic partners. The role focuses on aligning external initiatives with organizational priorities while maintaining integrity and discretion. Responsibilities include leading engagement programs, representing...

Qualfon Philippines is seeking a Specialist II, Workforce Management (Real Time Analyst) to monitor intraday staffing, adherence, and real-time performance. You will coordinate with Operations and WFM to optimize staffing and service delivery across sites. The role requires strong analytical skills, attention to detail, and excellent communication to manage...

Qualfon is seeking a Specialist I, Security to provide administrative and operational support to the site’s security program by monitoring, documenting, reporting, and ensuring compliance. This role handles access requests, CCTV operations, visitor management, and audits, applying established procedures with attention to detail.You will help maintain...

Qualfon Philippines is seeking a Workforce Management Specialist to oversee scheduling and staffing analysis. Ideal candidates will have a Bachelor's Degree in Business Administration, Accounting, or related fields, along with experience in scheduling software like Verint or Genesys. Responsibilities include managing agent schedules, conducting staffing...

Qualfon Philippines, Inc. is seeking a Finance Business Partner to lead regional financial planning and analysis across a portfolio of clients, programs, and sites. You will translate operating performance into EBIT outcomes and drive financial discipline with leadership teams. The role requires strong forecasting, scenario modeling, and executive...