qa shift supervisor jobs in Makati

Responsibilities: ​ ● Manage daily attendance, staffing, queue coverage, and peak-hour protection. ● Monitor phone, email, and chat performance and take action before service levels fail. ● Coach agents on call control, AHT, hold time, quality, customer ownership, attendance, and adherence. ● Support...

Setup: Hybrid (Makati | 5x a month on-site) Role Overview We are looking for an Agile/ Scrum Practice & QA Supervisor to drive, scale, and govern our Agile and QA frameworks across the IT organization. Reporting to the CTO, you will lead a team of Scrum Masters and QA Analysts, align business strategy with IT execution, and ensure high-quality, fast-paced...

Med-Metrix Pasig, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the QA Supervisor - IP DRG Coding role at Med-Metrix Join our dynamic team and make a meaningful impact in the healthcare industry. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others every...

Conti's Specialty Foods, Inc. is seeking a responsible professional to oversee the operations of the assigned area and provide leadership to ensure quality food and excellent service. The role includes acting as shift officer-in-charge and guiding team performance at SMDC Jazz Mall, Makati City.The ideal candidate has at least a Bachelor's degree and 3 years...

makati city, Philippines | Posted on 09/02/2026 State/Province National Capital Region (Manila) Country Philippines Job Description Responsibilities Manage daily attendance, staffing, queue coverage, and peak-hour protection. Monitor phone, email, and chat performance and take action before service levels fail. Coach agents on call control, AHT,...

Job Description On-site - Makati 1-3 Yrs Exp Bachelor Full-time Employee Recognition & Rewards Performance Bonus, Holiday Gifts Front Desk Night Supervisor – Duties & Responsibilities The Front Desk Night Supervisor is responsible for ensuring smooth and efficient hotel operations during the night shift while contributing to the overall success of the...

weSource Management Consultancy Firm in Taguig city is hiring an Outpatient Coder- QA Specialist for a temporary remote position in BGC, Taguig. The role allows a work-from-home setup with a flexible shifting schedule depending on business needs, including possible weekends, night shifts and holidays. Start date is ASAP.Salary is up to 85k with package....

MicroSourcing is seeking a Collections - Supervisor to lead a remote night-shift team handling commercial B2B accounts. You’ll supervise daily activities, coach analysts, and resolve complex disputes while partnering with Cash Applications and Billing to optimize cash conversion and customer experience. Ideal candidates have 3–5+ years in collections or...

John Clements Consultants, Inc. is recruiting a Quality Analyst for a leading US healthcare organization. You will audit completed member appeal cases to ensure accuracy, timeliness, and regulatory compliance.In this role, you will verify case documentation against CMS, HIPAA, and client requirements, monitor processing timelines, and identify opportunities...

A reputable healthcare service provider in Makati is looking for a Clinical Support Specialist. The role requires an active PHRN and USRN with at least 1 year of experience in a Senior Clinical role or as a QA/Trainer. You'll be responsible for clinical escalations, conducting audits, supporting new hires, developing training materials, and facilitating...

We’re Hiring: QA Automation Engineer Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!Join our team at Cloudstaff, the #1 workplace everywhere! Role :QA Automation EngineerWork Arrangement: Work from HomeLocation : Philippines - Makati, Ortigas, Pampanga, CebuSchedule : Mid...

A global outsourcing firm is looking for a Client Support Associate located in Makati. The ideal candidate should have a Bachelor's degree and 3-5 years of experience in administrative tasks, specifically QA calls and invoice processing. Responsibilities include conducting QA calls, client communication, and vendor coordination. This is a full-time position...

A growing hotel establishment in Makati is seeking Hotel Shift Managers/Supervisors to oversee smooth operations during shifts. The successful candidate will manage various departments, handle guest concerns, and ensure high standards of cleanliness and service. Required qualifications include a Bachelor's Degree and prior supervisory experience in the...

Optum Philippines is seeking an RN Supervisor to oversee the daily operations of the nursing team, ensuring high-quality patient care, regulatory compliance, and operational excellence. The role provides leadership, coaching, and support to Registered Nurses while collaborating with cross-functional teams to meet clinical and performance goals.The position...

About the role A leading US healthcare organization is hiring a Quality Analyst for their Appeals & Grievances Quality team. You will audit completed member appeal cases to ensure compliance, spot process gaps, and give feedback that keeps case handling accurate, timely and compliant — working closely with the Appeals & Grievances Quality team to improve...

Citco in Makati, Philippines is seeking a QA Analyst (Functional Manual Tester) for a night shift in a hybrid setup. You will design, execute, and maintain functional manual tests across agile and waterfall projects, collaborating with multiple stakeholders to ensure quality.The role emphasizes test planning, strategy development, and close cooperation with...

A consulting firm is seeking a Senior QA Engineer to be based onsite in Makati. The role offers a salary of up to 110k and requires at least 2 years of experience in testing with tools like Selenium or Robot Framework. Responsibilities include developing quality strategies, identifying future quality problems, and performing various types of testing. The...

MicroSourcing, a Philippines-based remote-friendly employer, is seeking a QA Tester – Agentic Web Application to rigorously test web UI, APIs, databases, and backend processes. You will build automated tests with Playwright/pytest, inspect HTTP requests, and analyze logs to produce actionable reports. You will leverage AI tools to accelerate test design...

A growing international company based in Makati is seeking a Quality Assurance Supervisor responsible for overseeing quality assurance processes and ensuring client satisfaction across the virtual assistant workforce. The role requires proven experience in quality assurance, strong leadership skills, and the ability to mentor team members effectively. This...

Prove AI-Native Enterprise Software Ready for Regulated Operations In enterprise technology, passing the test is only the beginning-proving performance is what counts. Make that proof your signature as a QA & Validation Engineer , strengthening automation, compliance, and release confidence across mission-critical software. Bring your expertise to the...