protek telecom support

Work Avenue and Business Solutions Incorporated in the Philippines is seeking a Telecom Customer Service Representative to assist customers with mobile, internet, accounts, and telecom services. You will listen, diagnose, and guide customers toward clear solutions, learning products and tools along the way.This role emphasizes clear communication, problem...

Provide first-level support for telecom services, addressing customer inquiries and issues. Diagnose and troubleshoot telecom network problems to ensure quick resolution. Assist in the installation and configuration of telecommunications equipment. Maintain records and documentation of all support interactions and resolutions. Escalate complex issues to...

AireSpring seeks a dedicated first-level telecom support specialist in Pasig, Metro Manila, Philippines. You will handle customer inquiries, diagnose basic network issues, assist with equipment installation, and document all interactions. The role requires 1–3 years in telecom support, a Bachelor's degree in a related field, and strong communication and...

Acquire Intelligence is seeking a Telecommunications Compliance Analyst and Sales Support specialist in Quezon City. The role focuses on aligning business practices with Australian telecommunications regulations while supporting the sales and service delivery teams. You will handle regulatory documentation, SOP development, and cross-functional coordination...

Sapsf in Metro Manila, Taguig, is seeking a Senior Process Associate in Telecom: Networking to validate telecom order details, coordinate milestones, and manage exceptions using ticketing systems and workflow tools. Precise data entry and proactive updates to customers are required.You will work with stakeholders to resolve issues, elevate complex problems...

ResultsCX is seeking a Customer Experience Partner in the telecommunications domain to engage with customers, assess needs, and guide them through available options. This on-site role in Lapu-Lapu City emphasizes clear communication and quality service.The ideal candidate has at least 6 months in customer-facing roles, strong English skills, and comfort with...

First Focus in Manila is seeking a Sales Support Officer to coordinate telecommunications quotes, procurement and provisioning. You will work closely with Technical Account Managers, suppliers and customers to source, quote, order and deliver telecom solutions.The role emphasizes accuracy, proactive follow-up with suppliers, and keeping processes simple in a...

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time Insurance Health & Wellness Health Insurance Parking Space Professional Development Diversity Program Job Training Description Provide first-level support for telecom services, addressing customer inquiries and issues. Diagnose and troubleshoot telecom network problems to ensure quick resolution. Assist in...

Wintech Solutions Co Ltd is seeking Network Engineers and IT Support Engineers for a telecom project. Responsibilities include providing onsite IT and network support, troubleshooting network issues, and supporting IT equipment.The ideal candidates will have a degree or diploma in IT or a related field, and a basic understanding of networking concepts....

ResponsibilitiesProvide technical assistance to customers via phone, email, and chat.Troubleshoot software and hardware issues effectively.Document customer interactions and resolutions accurately.Collaborate with engineering teams to resolve complex problems.Maintain up-to-date knowledge of products and services.Deliver exceptional customer service and...

Location: Alphaland, Makati City - 1200 Description: Handle telecommunications account inquiries and assist customers with service-related concerns. Qualifications: - At least 6 months of telco customer service experience - Good English communication skills - Willing to work onsite - Can work on shifting schedules Salary Package: Up to PHP 28,000

Company Description AireSpring is an award-winning provider of Cloud Communications and Managed Connectivity Solutions. AireSpring provides next-generation communications solutions including AireContact®, AirePBX® - Business VoIP Phone Systems, SIP Trunking, MPLS, and Dedicated Internet Access. AireSpring has received numerous third-party industry...

Work Avenue and Business Solutions Incorporated is seeking a customer support agent to handle inbound and outbound calls for telecommunications accounts. You will assist with inquiries, resolve service concerns, and document interactions to maintain accurate account records.The role requires at least 6 months in customer care, B2 English communication, and a...

TELECOM REPAIR TECHNICIAN/TIER 1 SUPPORT * Full-time AireSpring is an award-winning provider of Cloud Communications and Managed Connectivity Solutions. AireSpring provides next-generation communications solutions including AireContact®, AirePBX® - Business VoIP Phone Systems, SIP Trunking, MPLS, and Dedicated Internet Access. AireSpring has received...

Acquire Intelligence is a global outsourcer delivering telecoms support and back-office services with offices and work-from-home options. The role focuses on regulatory compliance for Australian telecoms, including ACMA and TIO guidelines, policy documentation, and customer communications.The ideal candidate will document SOPs, coordinate with carriers and...

TELECOM REPAIR TECHNICIAN/TIER 1 SUPPORT * Full-time AireSpring is an award-winning provider of Cloud Communications and Managed Connectivity Solutions. AireSpring provides next-generation communications solutions including AireContact®, AirePBX® - Business VoIP Phone Systems, SIP Trunking, MPLS, and Dedicated Internet Access. AireSpring has received...

AireSpring is a leading provider of Cloud Communications and Managed Connectivity Solutions, known for award-winning services. We are seeking a Telecom Repair Technician/Tier 1 Support to diagnose and resolve issues across voice, data, and network services for our customers in a fast-paced environment. The role involves direct engagement with customers via...

TORCH Solutions in Cebu City, Philippines, is seeking an entry-level customer support specialist to handle telecom account calls, assist with billing, activation, and troubleshooting, and assist with retention efforts. You will upsell where appropriate and participate in ongoing training to ensure service excellence.The role emphasizes quality candidates,...

Sourcefit in the Philippines is seeking a dedicated Customer Service Representative to join the frontline contact center. You will handle inquiries across calls, emails, and webchat, providing energy, utilities, and telecommunications support and guiding customers through online and voice sales.The role emphasizes strong communication, excellent service...

A recruitment outsourcing firm is seeking a Customer Service Representative in Davao de Oro. The role involves addressing customer inquiries, troubleshooting issues, and ensuring customer satisfaction. Candidates must have excellent communication skills and a solid understanding of telecommunications products. This is a full-time position with a bachelor's...