outsourced quality assured services

QA/Supervisor (Onsite) Office-Based | Full-Time About the Role As a QA/Supervisor, you will play a key role in ensuring agent performance and operational efficiency. You will manage agents in real-time via Zoom, provide coaching and process guidance, and ensure all queues are properly handled and staffed. This role requires strong coordination with both...

About the roleConcepcion Business Services, Inc. is seeking a Quality Assurance Engineer (IT Services) to join our growing Technology team. This is a full-time position based in Muntinlupa City, Metro Manila. As a Quality Assurance Engineer, you will play a critical role in ensuring the delivery of high-quality IT services and solutions to our clients. You...

About the RoleAs a QA/Supervisor, you will play a key role in ensuring agent performance and operational efficiency. You will manage agents in real-time via Zoom, provide coaching and process guidance, and ensure all queues are properly handled and staffed. This role requires strong coordination with both internal leadership and clients.What You'll DoOversee...

About the RoleAs a QA/Supervisor, you will play a key role in ensuring agent performance and operational efficiency. You will manage agents in real-time via Zoom, provide coaching and process guidance, and ensure all queues are properly handled and staffed. This role requires strong coordination with both internal leadership and clients.What You'll DoOversee...

Teleperformance is seeking a Quality Assurance professional to monitor and evaluate customer service interactions, ensuring alignment with company standards and client specifications. The role involves using scorecards, conducting audits, and providing actionable coaching feedback to improve agent performance and customer satisfaction. Collaboration with...

Private Advertiser in the Philippines is seeking a Quality Assurance Expert to implement and maintain QA standards across customer-facing and operational processes on-site. The role involves audits, performance monitoring, and driving service excellence.You will partner with stakeholders to improve compliance and processes, develop training materials, and...

Job Description: Job Summary The Customer Service Quality Assurance (CS QA) role ensures that all customer interactions meet Dermorepubliqs standards for quality, accuracy, tone, and marketplace compliance. This role safeguards the consistent application of the DERMO Framework and protects the brand from policy violations, misinformation, and reputational...

Quality Assurance (Workplace) - Workplace Service Dev AnalystJob Openings Quality Assurance (Workplace) - Workplace Service Dev AnalystAbout the job Quality Assurance (Workplace) - Workplace Service Dev AnalystResponsibilities:Manage process audits from aquality perspective to ensure the quality systems are being implementedconsistently and...

Service Quality Assurance Manager | Makati | Dayshift Job Openings Service Quality Assurance Manager | Makati | Dayshift About the job Service Quality Assurance Manager | Makati | Dayshift JOB DESCRIPTION The role leads the development and documentation of policies, procedures, and operational guidelines, working closely with Service Delivery, Compliance,...

Work Setup Onsite (MAKATI HEAD OFFICE) Schedule DAYSHIFT The role leads the development and documentation of policies, procedures, and operational guidelines, working closely with Service Delivery, Compliance, and Patient Experience to align practices across all patient touchpoints. The position also manages internal quality audits, supports external...

About the Role We are looking for a Customer Service Staff - Quality Control & Assurance to support our quality management activities and ensure that product-related quality concerns are properly investigated, documented, and resolved. In this role, you will be responsible for monitoring returned motors, conducting failure and root cause analysis, preparing...

Teleperformance Philippines is seeking a Quality Assurance professional to monitor and evaluate customer service interactions, ensuring adherence to company standards and client specifications. The role emphasizes analyzing calls, documenting findings, and driving continuous improvement across teams.The ideal candidate has a background in QA or call center...

Teleperformance Philippines is seeking a Quality Assurance professional to monitor and evaluate customer service interactions, ensuring adherence to company standards and client specifications. The role emphasizes analyzing calls, documenting findings, and driving continuous improvement across teams.The ideal candidate has a background in QA or call center...

Pilmico Foods Corporation is seeking a QA Analyst to support Quality Control, Technical Service and Special Assignments across its operations. The role focuses on maintaining product standards and addressing technical concerns to sustain continual improvement in the Quality Assurance Department.Responsibilities include Quality Control, Technical Service and...

Inspect, evaluate  and perform analytical procedures and  other tests on raw and packaging materials against approved specifications. Conduct physical, visual, and functional tests to verify compliance. Participate in trials, shelf-life studies, and packaging compatibility testing. Conduct supplier audits and material qualification processes. Ensure...

A leading BPO company is seeking a Quality Assurance Specialist in Cagayan de Oro, Philippines. The role involves conducting quality assessments, developing strategies to enhance performance, and collaborating with teams to address quality issues. The ideal candidate should have proven experience in quality assurance within a BPO environment, along with...

Pilmico Foods Corporation, a leading agribusiness and food company, seeks a QA Analyst to uphold product quality and safety. The role covers quality control, technical service to customers, and ongoing improvements across operations.Fresh graduates are welcome to apply with relevant chemistry/engineering background. Education and licensure in chemistry or...

Work Setup: Onsite (MAKATI HEAD OFFICE) Schedule: DAYSHIFT The role leads the development and documentation of policies, procedures, and operational guidelines, working closely with Service Delivery, Compliance, and Patient Experience to align practices across all patient touchpoints. The position also manages internal quality audits, supports...

Position OverviewWe are seeking a proactive and detail-oriented Customer Service Trainer to design, develop, and deliver impactful training programs for our growing team. The ideal candidate brings a strong background in the customer service industry, complemented by hands-on QA expertise. This individual will play a critical role in equipping our team with...

Contracting Outsourcing Management Services IncorporatedOn-site - Quezon City 1-3 Yrs Exp Bachelor Full-timeJob DescriptionEmployee Recognition and RewardsIncentivesGovernment Mandated BenefitsInsurance Health & WellnessHealth InsuranceDescriptionDesign and execute test plans and test cases to ensure software quality.Conduct performance testing to identify...