Jobs for operations agent at Manila

Ad Operations Agent Team LeadWork setup & shift: Remote | Night ShiftWhy join MicroSourcing?You’ll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonusesA Collaborative Spirit: Contribute to a positive and...

Perform real time review of system alerts and identify unauthorized transactions and fraudulent accounts.Establish accurate and timely contact with customers to confirm the validity of flagged transaction.Identify new and existing fraud trends by analyzing accounts and transaction patterns.Propose system improvements.Collaborate with stakeholders to drive...

Job Description Perform real time review of system alerts and identify unauthorized transactions and fraudulent accounts. Establish accurate and timely contact with customers to confirm the validity of flagged transaction. Identify new and existing fraud trends by analyzing accounts and transaction patterns. Propose system improvements. Collaborate with...

Job Title: AI Operations & Agent Engineering Specialist Contract Type: Full-time About PenbrothersPenbrothers is an HR and remote talent management partner and one of the fastest-growing companies in the Philippines. We connect talented Filipinos to global opportunities with high-growth startups and dynamic companies, enabling them to build careers from the...

About Penbrothers Penbrothers is an HR and remote talent management partner and one of the fastest-growing companies in the Philippines. We connect talented Filipinos to global opportunities with high-growth startups and dynamic companies, enabling them to build careers from the comfort of their own homes. We provide end-to-end support in recruitment, HR,...

Company Profile: A business that offers its clients a unique service in IT business development on the market. Position: Dealing Operation Specialist Company Industry: IT Company Location: Makati City Salary Offer: Php 25,000 - Php 30,000 Work Schedule: Monday - Friday (Shifting schedule) Work Set Up: Onsite Job Requirements: Bachelor's degree holder Fresh...

Join the World's Most International Company! Are you ready to embark on an exciting journey with a company that has been at the forefront of cross-border express delivery since 1969? At DHL Express, we operate in over 220 countries and territories, making us the most international company in the world. Our mission is to connect people and improve lives...

COMPANY PROFILE: This business was first founded in 2015 as a risk assessment firm in the Philippines. Risk assessment is a thorough and in-depth analysis of an organization's structure, procedures, technology, tactics, and personnel with the goal of detecting and evaluating possible hazards. Position: Dealing Operations Agent (Open for Fresh...

Dealing Operations Agent (CSR & Online Process) On-site - Makati Fresh Graduate/Student Bachelor Full-time Job Description Employee Recognition and Rewards Performance Bonus, Incentives Government Mandated Benefits Insurance Health & Wellness HMO COMPANY PROFILE: For over 20 years, the company has delivered IT business development services, specializing in...

A leading IT business development firm in Makati is looking for a Customer Service Representative. The ideal candidate should hold a Bachelor's degree, be open to fresh graduates, and possess customer service experience. Responsibilities include responding to inquiries, resolving complaints, and maintaining customer records. This on-site position offers a...

COMPANY PROFILE For over 20 years, the company has delivered IT business development services, specializing in cloud-based server setup, maintenance, security, and user-friendly system design, while leveraging current web and marketing trends to help businesses optimize their IT operations. Company Industry: IT Company Work Location: Makati City Postal Code:...

Join the World's Most International Company! Are you ready to embark on an exciting journey with a company that has been at the forefront of cross-border express delivery since 1969? At DHL Express, we operate in over 220 countries and territories, making us the most international company in the world. Our mission is to connect people and improve lives...

Handle outbound collection calls.Inform clients about due dates, outstanding balances, contract details, and payment obligations.Follow up on overdue accounts and negotiate payment arrangements with clients.Propose appropriate solutions to clients with past-due accounts.Maintain professionalism by handling calls politely, confidently, and assertively while...

Aid in the implementation of standard customer service / support operating procedures for claims / non-claims questions and issuesEnsure that customer service metrics, provide reports/status updates on customer service initiatives are reached, and suggest concrete methods for improvement.Handle customer requests, complaint investigations and...

TELUS Digital is seeking an Operations Trainer-Intermediate in Taguig to equip agents with the knowledge and skills using the client’s curricula. You will supervise a team during product training and ensure attendance and performance as they transition to the operations floor.You will oversee onboarding, deliver engaging sessions with diverse...

Maya in Manila seeks a Senior Manager to lead the IOps pillar within the Data Science and AI department, driving a unified conversational intelligence platform across chatbots and voicebots using multi-agent AI architectures.The role centers on embedding AI capabilities into scalable production, shaping an intelligence layer across customer journeys, and...

TELUS Digital Philippines seeks an Operations Trainer-Junior to equip agents with product knowledge and practical skills. You will deliver engaging training sessions using existing curricula, adapt to diverse learning styles, supervise a training cohort, and help transition learners from classroom to production floors.You will collaborate with Operations...

Shangri-La The Fort, Manila   Shangri-La The Fort, Manila, located within Fort Bonifacio, the former military base and city centre.  With 60 storeys, comprising 576 hotel guestrooms, 97 hotel residences and 96 exclusive Horizon Homes, the building is destined to become a Manila landmark.  The new hotel will complement the company’s five existing...

Penbrothers is seeking an AI Operations & Agent Engineering Specialist for a global client specializing in digital trust and machine identity management. The role centers on designing, building, and operating a Multi-Agent System (MAS) to enable governance, risk, and compliance automation workflows with reliable agent orchestration and integration...

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime...