noc l1

PurposeSupport service operations by ensuring operational efficiency, service excellence, and customer satisfaction while helping implement new managed services.Key ResponsibilitiesPerform assigned operational tasks and follow established processes, policies, and escalation procedures.Monitor and manage events, incidents, service requests, availability,...

Trends Group, Inc. in the Philippines seeks a NOC Operations Specialist to support service operations, monitor events, incidents, and service requests, and ensure SLAs are met. You will manage IT assets, perform troubleshooting, and contribute to RCA while maintaining clear records. Based in Makati City with a shifting schedule, the role involves hybrid...

Trends Group, Inc. in the Philippines seeks a NOC Operations Specialist to support service operations, monitor events, incidents, and service requests, and ensure SLAs are met.You will manage IT assets, perform troubleshooting, and contribute to RCA while maintaining clear records. Based in Makati City with a shifting schedule, the role involves hybrid...

ScalableOS is seeking a Rapid Resolution Specialist – L1/NOC to deliver Tier 1 support with proactive monitoring. This hybrid/remote role handles client calls and tickets, triages incidents, and coordinates with engineering to resolve issues across the MSP stack.You’ll work evenings, weekends, and holidays as part of our 24x7 service commitments,...

ScalableOS is seeking a Rapid Resolution Specialist – L1/NOC to deliver Tier 1 support with proactive monitoring. This hybrid/remote role handles client calls and tickets, triages incidents, and coordinates with engineering to resolve issues across the MSP stack.You’ll work evenings, weekends, and holidays as part of our 24x7 service commitments,...

ScalableOS is seeking a Rapid Resolution Specialist – L1/NOC to deliver Tier 1 support with proactive monitoring. This hybrid/remote role handles client calls and tickets, triages incidents, and coordinates with engineering to resolve issues across the MSP stack.You’ll work evenings, weekends, and holidays as part of our 24x7 service commitments,...

ScalableOS is seeking a Rapid Resolution Specialist – L1/NOC to deliver Tier 1 support with proactive monitoring. This hybrid/remote role handles client calls and tickets, triages incidents, and coordinates with engineering to resolve issues across the MSP stack.You’ll work evenings, weekends, and holidays as part of our 24x7 service commitments,...

ScalableOS is seeking a Rapid Resolution Specialist – L1/NOC to deliver Tier 1 support with proactive monitoring. This hybrid/remote role handles client calls and tickets, triages incidents, and coordinates with engineering to resolve issues across the MSP stack.You’ll work evenings, weekends, and holidays as part of our 24x7 service commitments,...

ScalableOS is seeking a Rapid Resolution Specialist – L1/NOC to deliver Tier 1 support with proactive monitoring. This hybrid/remote role handles client calls and tickets, triages incidents, and coordinates with engineering to resolve issues across the MSP stack.You’ll work evenings, weekends, and holidays as part of our 24x7 service commitments,...

ScalableOS is seeking a Rapid Resolution Specialist – L1/NOC to deliver Tier 1 support with proactive monitoring. This hybrid/remote role handles client calls and tickets, triages incidents, and coordinates with engineering to resolve issues across the MSP stack.You’ll work evenings, weekends, and holidays as part of our 24x7 service commitments,...

ScalableOS is seeking a Rapid Resolution Specialist – L1/NOC to deliver Tier 1 support with proactive monitoring. This hybrid/remote role handles client calls and tickets, triages incidents, and coordinates with engineering to resolve issues across the MSP stack.You’ll work evenings, weekends, and holidays as part of our 24x7 service commitments,...

ScalableOS is seeking a Rapid Resolution Specialist – L1/NOC to deliver Tier 1 support with proactive monitoring. This hybrid/remote role handles client calls and tickets, triages incidents, and coordinates with engineering to resolve issues across the MSP stack.You’ll work evenings, weekends, and holidays as part of our 24x7 service commitments,...

1st Line Support Engineer / Service Desk L1 Role Overview The 1st Line Support Engineer is the first point of contact for our customers. The role is responsible for monitoring, logging, triaging and resolving customer support requests via Jira, and coordinating with onsite Smart Hands and internal teams to ensure timely resolution in line with SLAs. ...

1st Line Support Engineer / Service Desk L1 Role Overview The 1st Line Support Engineer is the first point of contact for our customers. The role is responsible for monitoring, logging, triaging and resolving customer support requests via Jira, and coordinating with onsite Smart Hands and internal teams to ensure timely resolution in line with SLAs. ...

1st Line Support Engineer / Service Desk L1 Role Overview The 1st Line Support Engineer is the first point of contact for our customers. The role is responsible for monitoring, logging, triaging and resolving customer support requests via Jira, and coordinating with onsite Smart Hands and internal teams to ensure timely resolution in line with SLAs. ...

1st Line Support Engineer / Service Desk L1 Role Overview The 1st Line Support Engineer is the first point of contact for our customers. The role is responsible for monitoring, logging, triaging and resolving customer support requests via Jira, and coordinating with onsite Smart Hands and internal teams to ensure timely resolution in line with SLAs. ...

1st Line Support Engineer / Service Desk L1 Role Overview The 1st Line Support Engineer is the first point of contact for our customers. The role is responsible for monitoring, logging, triaging and resolving customer support requests via Jira, and coordinating with onsite Smart Hands and internal teams to ensure timely resolution in line with SLAs. ...

1st Line Support Engineer / Service Desk L1 Role Overview The 1st Line Support Engineer is the first point of contact for our customers. The role is responsible for monitoring, logging, triaging and resolving customer support requests via Jira, and coordinating with onsite Smart Hands and internal teams to ensure timely resolution in line with SLAs. ...

1st Line Support Engineer / Service Desk L1 Role Overview The 1st Line Support Engineer is the first point of contact for our customers. The role is responsible for monitoring, logging, triaging and resolving customer support requests via Jira, and coordinating with onsite Smart Hands and internal teams to ensure timely resolution in line with SLAs. ...

1st Line Support Engineer / Service Desk L1 Role Overview The 1st Line Support Engineer is the first point of contact for our customers. The role is responsible for monitoring, logging, triaging and resolving customer support requests via Jira, and coordinating with onsite Smart Hands and internal teams to ensure timely resolution in line with SLAs. ...