member experience support

Optum, a UnitedHealth Group company, is hiring in Cebu IT Park for a customer service role. You will address inquiries on benefits, eligibility, and claims, educate on health care topics, and help schedule appointments or connect members to specialists.The role emphasizes timely resolutions and impact on member confidence in care. Qualification focuses on...

Thunes is seeking a Member Experience Officer in Manila to deliver Level 1 technical support for our online payment accounts in a 24/7 environment. You will handle inquiries, diagnose issues, and escalate where needed, while maintaining strong customer relations and timely responses.The role requires 2+ years in tech support within a BPO, comfort with logs,...

Overview Own every prospective Powertown member from introduction through signed Powerblock contract . You will be responsible for the interactions, process, and systems through which we manage our growing pipeline, making weekly improvements to keep retention high and guarantee leads become signed contracts. Powertown is a human-serving company, and this...

About Thunes Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment...

VXI Global Solutions in the Philippines is hiring entry-level Call Center Agents to assist members via inbound calls with empathy and clear communication.No prior experience required; a high school diploma and fluent English are necessary. You will document interactions in the CRM, follow established processes, and strive for first-call resolution while...

Surge Fitness + Lifestyle is seeking a dedicated Member Success Advocate in Naga City, Camarines Sur. This full-time role focuses on delivering excellent member support, resolving concerns promptly, and building relationships that reflect our brand values. You will handle inquiries across phone, email, chat, and social channels, maintain accurate records,...

A local dining establishment in Metro Manila, Philippines is seeking a candidate to provide excellent customer service in a fast-paced environment. Responsibilities include assisting in food preparation, maintaining cleanliness, and collaborating with team members. Ideal candidates should have a high school diploma or equivalent and possess strong...

Job Description: Context Of The Role Thunes has seen incredible growth in the past few years, bringing on many customers around the globe. It is important that we continue bringing on board new customers butjust as importantly we need to ensure that our current customers are happy and are being retained. This is where you, the Member Experience Officer...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

UnitedHealth Group is seeking a Marketing & Engagement Specialist to support onboarding, education, and lifecycle communications across member and patient audiences. You will coordinate multi-channel campaigns, ensuring clear guidance on next steps, access to support, and value realization from Optum Rx capabilities.The role emphasizes collaboration with...

Employers Confederation of the Philippines is seeking a Membership Services Associate to serve as the primary liaison for members, respond to inquiries, and assist in recruitment through promotions and networking.The role involves coordinating membership events, maintaining the CRM database, and preparing regular status reports with engagement metrics,...

About Carda Rehab is a pain. So much so that only 10% of qualifying Cardiac and Pulmonary patients attend. At Carda Health, we’ve reimagined rehab. Our program allows patients to complete inspiring, convenient, life-saving therapy remotely. Who are we? We are a team of clinicians, data scientists, mathematicians and repeat entrepreneurs. And a few...

Optum, part of UnitedHealth Group, is seeking a marketing engagement specialist in the Philippines to support onboarding, education, and lifecycle communications across member and patient audiences. You will coordinate multi-channel campaigns with teams across content, analytics, product, operations, and legal, ensuring clear, accessible communications and...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

Powertown is seeking a customer-facing professional to own relationships from introduction through signed Powerblock contracts. You will build and manage a robust pipeline system, ensuring opportunities move forward with trust and clarity. Collaborate with the software team to enhance the member portal and related materials, creating a smoother experience...

Optum Philippines is seeking a Marketing Communications professional to support onboarding, engagement, and lifecycle campaigns across digital, email, web, and direct mail channels. You will collaborate with creative, analytics, product, and operations teams to ensure clear, compliant communications that drive member and patient activation. The role requires...

UnitedHealth Group is seeking a Marketing & Engagement Specialist to support onboarding, education, and lifecycle communications across member and patient audiences. You will coordinate multi-channel campaigns, ensuring clear guidance on next steps, access to support, and value realization from Optum Rx capabilities. The role emphasizes collaboration with...

iCare HMO is seeking an HMO Coordinator / Member Relations Representative to provide administrative support to the Hospital Liaison Officers and Medical Services Division, helping insured members during availments and ensuring proper customer service and plan policy implementation.The role covers utilization management, provider relationship management, and...

Optum, a division of UnitedHealth Group, seeks a Marketing Communications professional in the Philippines to support onboarding and engagement initiatives. You will drive lifecycle communications across digital, email, web, and CRM channels, coordinating with content, analytics, and operations teams to optimize member and patient engagement.You will help...