member experience support

Optum, a UnitedHealth Group company, is hiring in Cebu IT Park for a customer service role. You will address inquiries on benefits, eligibility, and claims, educate on health care topics, and help schedule appointments or connect members to specialists.The role emphasizes timely resolutions and impact on member confidence in care. Qualification focuses on...

Thunes is seeking a Member Experience Officer in Manila to deliver Level 1 technical support for our online payment accounts in a 24/7 environment. You will handle inquiries, diagnose issues, and escalate where needed, while maintaining strong customer relations and timely responses.The role requires 2+ years in tech support within a BPO, comfort with logs,...

About Thunes Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment...

Overview Own every prospective Powertown member from introduction through signed Powerblock contract . You will be responsible for the interactions, process, and systems through which we manage our growing pipeline, making weekly improvements to keep retention high and guarantee leads become signed contracts. Powertown is a human-serving company, and this...

Soho House Los Cabos is seeking a Member Relations Manager (Pre-opening) to lead the end-to-end member and guest experience. You will manage on-floor presence, oversee member recognition, and support events from check-in to post-visit follow-up, ensuring the House delivers a memorable, high-touch experience.This role requires strong hospitality background,...

Surge Fitness + Lifestyle is seeking a dedicated Member Success Advocate in Naga City, Camarines Sur. This full-time role focuses on delivering excellent member support, resolving concerns promptly, and building relationships that reflect our brand values. You will handle inquiries across phone, email, chat, and social channels, maintain accurate records,...

VXI Global Holdings B.V. (Philippines) is looking for a customer service agent to handle inbound calls from members, resolve inquiries, and document interactions in the CRM system.You will assist with billing, benefits, provider searches, and coverage explanations, while maintaining empathy and a friendly approach. The role requires clear English...

Context Of The Role Thunes has seen incredible growth in the past few years, bringing on many customers around the globe. It is important that we continue bringing on board new customers but just as importantly we need to ensure that our current customers are happy and are being retained. This is where you, the Member Experience Officer comes in. Key Role...

About Carda Rehab is a pain. So much so that only 10% of qualifying Cardiac and Pulmonary patients attend. At Carda Health, we’ve reimagined rehab. Our program allows patients to complete inspiring, convenient, life-saving therapy remotely. Who are we? We are a team of clinicians, data scientists, mathematicians and repeat entrepreneurs. And a few...

Powertown is seeking a customer-facing professional to own relationships from introduction through signed Powerblock contracts. You will build and manage a robust pipeline system, ensuring opportunities move forward with trust and clarity.Collaborate with the software team to enhance the member portal and related materials, creating a smoother experience for...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

Optum Philippines is seeking a Marketing Communications professional to support onboarding, engagement, and lifecycle campaigns across digital, email, web, and direct mail channels. You will collaborate with creative, analytics, product, and operations teams to ensure clear, compliant communications that drive member and patient activation.The role requires...

A remote healthcare startup is seeking an Administrative Assistant to enhance clinic operations. Responsibilities include managing patient communications, scheduling appointments, and providing administrative support. Ideal candidates should possess 2+ years of administrative experience, excellent communication skills, and proficiency in Google Office Suite....

A remote healthcare startup is seeking an Administrative Assistant to enhance clinic operations. Responsibilities include managing patient communications, scheduling appointments, and providing administrative support. Ideal candidates should possess 2+ years of administrative experience, excellent communication skills, and proficiency in Google Office Suite....

About CardaRehab is a pain. So much so that only 10% of qualifying Cardiac and Pulmonary patients attend. At Carda Health, we’ve reimagined rehab. Our program allows patients to complete inspiring, convenient, life-saving therapy remotely.Who are we?We are a team of clinicians, data scientists, mathematicians and repeat entrepreneurs. And a few recovering...

A remote healthcare startup is seeking an Administrative Assistant to enhance clinic operations. Responsibilities include managing patient communications, scheduling appointments, and providing administrative support. Ideal candidates should possess 2+ years of administrative experience, excellent communication skills, and proficiency in Google Office Suite....

A remote healthcare startup is seeking an Administrative Assistant to enhance clinic operations. Responsibilities include managing patient communications, scheduling appointments, and providing administrative support. Ideal candidates should possess 2+ years of administrative experience, excellent communication skills, and proficiency in Google Office Suite....

A fitness studio located in Cebu City is seeking a professional individual to assist gym members and ensure a safe environment. Responsibilities include greeting members, monitoring gym areas, cleaning and sanitizing equipment, and reporting safety hazards. A high school diploma and experience in fitness or customer service are preferred. Strong...

A remote healthcare startup is seeking an Administrative Assistant to enhance clinic operations. Responsibilities include managing patient communications, scheduling appointments, and providing administrative support. Ideal candidates should possess 2+ years of administrative experience, excellent communication skills, and proficiency in Google Office Suite....

A remote healthcare startup is seeking an Administrative Assistant to enhance clinic operations. Responsibilities include managing patient communications, scheduling appointments, and providing administrative support. Ideal candidates should possess 2+ years of administrative experience, excellent communication skills, and proficiency in Google Office Suite....