live chat jobs in Manila

Mangojob- Recruitment Platform | Jobs & Hiring App in Quezon City seeks a Chat Support Representative to deliver fast and accurate customer assistance via live chat and messaging channels. The successful candidate should be organized, professional, and able to work with the assigned team.Responsibilities include handling multiple chats, understanding...

Q2 HR Solutions is seeking a Customer Service Representative in Metro Manila to deliver fast, accurate, and friendly live chat support while managing Shopify orders. You will assist customers with inquiries, process orders, track shipments, and coordinate with internal teams to resolve delivery issues.The role emphasizes upselling relevant products,...

HelloConnect, Inc. in Metro Manila is seeking a proactive Live Chat Support Agent to handle customer inquiries, billing questions, and switching processes via Intercom. You will be the first point of contact, delivering fast, clear, and friendly assistance to maintain SLAs and customer satisfaction. Strong English at C1, prior live chat experience, and the...

Recruitify_HR is seeking a customer service representative to engage with customers through online chat, providing prompt and accurate information to resolve questions while upholding company guidelines.You will escalate unresolved concerns to the appropriate department, stay current with products, services, policies, and procedures, and participate in team...

Q2 HR Solutions is seeking a Customer Service Representative in Metro Manila to deliver fast, accurate, and friendly live chat support while managing Shopify orders. You will assist customers with inquiries, process orders, track shipments, and coordinate with internal teams to resolve delivery issues.The role emphasizes upselling relevant products,...

Keywords Studios in the Philippines is hiring a Player Engagement Agent to support live chat for a video game client on a permanent onsite basis. You will handle player inquiries via ticketing, email or chat, translate when needed, and collaborate with internal teams to deliver timely responses. The role requires strong English proficiency, BPO experience,...

Upcap in the Philippines is hiring Non-Voice Agents to join our growing team. You will assist customers through live chat, answer questions, and resolve issues in a professional and friendly manner. No prior experience is required as training is provided.You will respond to inquiries via chat, document interactions clearly, and aim to meet performance and...

Keywords Studios Plc. in the Asia Pacific region (Philippines) is seeking a Player Engagement Agent to provide on-site live chat support for a video game client. You will serve as the essential link between players and developers, delivering prompt, quality responses and collecting valuable feedback. Join a dynamic team, work with CRM tools like Helpshift or...

This role requires full onsite work and will be supporting live chat services for a video game client. All PH-based team members are required to report onsite based on company directives. We do not offer a permanent WFH setup. Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over...

Keywords Studios Manila is seeking a Player Engagement Agent to support a video game client in an onsite role in Manila. You will respond to players’ questions quickly via chat, email, and tickets while providing feedback to developers. A dynamic, growth-oriented environment awaits with ongoing training and collaboration across teams. The candidate should...

PlayTime Entertainment is seeking a Live Chat Customer Service SME / Team Leader in the Philippines to guide live chat agents, resolve complex concerns, and drive performance improvements. The role emphasizes policy interpretation, coaching, and timely escalation handling to maintain service quality and compliance.You will oversee coaching, monitor metrics,...

Recruitify_HR is seeking a customer support agent to respond to inquiries via live chat and other non-voice channels in the Philippines. You will assist customers with account concerns, orders, product information, and service requests, delivering accurate and timely written responses.You will document interactions, escalate complex issues, and manage...

TASQ Staffing Solutions in Taguig is seeking a Customer Support Specialist to deliver exceptional real-time support to advertisers through various platforms. The ideal candidate will have at least 2 years of experience in customer or technical support, especially in digital advertising or BPO. Strong communication skills and expertise with tools like Zendesk...

About the role We are looking for a Senior Customer Service Specialist / Subject Matter Expert (SME) to handle complex live chat concerns, provide expert guidance to customer service agents, and help improve service quality and operational processes. The ideal candidate has strong customer service experience, sound judgment in resolving escalations, and the...

MangoJob- Recruitment Platform | Jobs & Hiring App in Paranaque is seeking a Chat Support Representative to deliver fast and accurate customer assistance through live chat and messaging. The ideal candidate will be organized, with strong written English, the ability to handle multiple conversations, and a professional demeanor in a fast-paced, metric-driven...

We are looking for a quick-thinking, empathetic, and tech-savvy Live Chat Support Specialists to join our customer success team. In this role, you aren’t just answering tickets; you are the voice of our brand. You’ll be responsible for providing real-time solutions, navigating multiple conversations simultaneously, and turning frustrated users into...

HelloConnect, Inc. in Metro Manila is seeking a proactive Live Chat Support Agent to handle customer inquiries, billing questions, and switching processes via Intercom.You will be the first point of contact, delivering fast, clear, and friendly assistance to maintain SLAs and customer satisfaction. Strong English at C1, prior live chat experience, and the...

Playtime Entertainment Corp. in the Philippines is seeking a Senior Customer Service Specialist / SME to handle complex live chat concerns, guide agents, and improve service quality. You will provide real-time guidance, investigate issues, and contribute to knowledge bases and process documentation. The role requires strong communication, analytical...

This role requires full onsite work and will be supporting live chat services for a video game client. All PH-based team members are required to report onsite based on company directives. We do not offer a permanent WFH setup. Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over...

This role requires full onsite work and will be supporting live chat services for a video game client. All PH-based team members are required to report onsite based on company directives. We do not offer a permanent WFH setup. Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over...