Jobs for launch technical workforce solutions llc at Manila

  About the Job   The Workforce Management Coordinator will actively manage the staff, support, motivate and retain a Planning team. The ideal candidate will organize the workflow of the team, ensuring that all tasks/duties as assigned are understood, tracked and completed.   As Workforce Management Coordinator, You Will…   Work closely with the teams...

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About The Job The Senior Workforce Manager is responsible to direct,...

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About The Job We are looking for a Planning Supervisor who will...

Who we are:InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for our clients and their customers. We are dedicated to making lives better through our...

Overview Make an Impact with RealPage Looking for a role where your work directly influences business outcomes and customer success? At RealPage, you'll join a global SaaS technology company that is transforming the real estate industry through innovative software, data, and AI-driven solutions. We empower our teams to think big, take...

Ingram Micro Philippines BPO LLC is seeking an experienced pre-sales professional to understand customer business and analyze system needs. You will provide pre-sales technical support for complex product and solution deployments. The ideal candidate is a seasoned contributor who can train and mentor junior staff, work with limited supervision, and solve...

Job Description:At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones...

Job Summary: Primary Function/General Purpose of Position: This role provides data and analytical support to the team by extracting and preparing data from various sources to create advanced statistical analyses and predictive models. Responsibilities include developing regular and ad hoc reports, ensuring data integrity, and delivering insights that enable...

Office location: Pasig City Work setup: Full Onsite Schedule: Monday to Friday, Dayshift Role Overview The Product Portfolio Head for Technical Solutions will be responsible for leading the strategy, development, and overall performance of a Software & IoT product portfolio across consumer, SME, and enterprise markets. The role focuses on driving innovation,...

The Workforce Management (WFM) Analyst I is responsible for supporting workforce planning activities that ensure optimal staffing levels, efficient resource utilization, and achievement of service level objectives across customer and operational support teams. This role performs forecasting, scheduling, intraday management, and workforce reporting while...

Qualifications: Education Bachelor's degree in Business Administration, Marketing, Communications, or a related field. Equivalent combination of relevant work experience and education will be considered for candidates with demonstrated WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support,...

Senior Analyst - Workforce Management, Manila Location: Manila, Philippines Job type: Full-time Job Description The Senior Workforce Management Analyst is responsible for the daily efforts to provide a great customer and employee experience by effectively delivering real-time (intra-day) management with the purpose of optimizing resources to achieve...

Role OverviewThe Workforce Analyst supports customer support operations by ensuring optimal staffing, schedule adherence, and service level performance across multiple support channels. This role focuses on real-time monitoring, forecasting, scheduling, and workforce analytics to maintain efficient operations in a fast-paced, multi-channel environment...

Role OverviewOur leading partner is hiring a UKG Pro Workforce Consultant specializing in Scheduling and Forecasting to design, implement, and optimize workforce management solutions. This role focuses on improving labor planning accuracy, operational efficiency, and cost control through data-driven forecasting and intelligent scheduling. The ideal...

Description​​Looking for Philippines-based candidatesJob Role: NET CMS Tech Lead (Full Stack .NET / Solution Architect)Compensation range: $3,000 - $4,000 AUD/monthEngagement type: Independent Contractor AgreementWork Schedule: This role is expected to align with the AU business hours (approx. 10 AM - 6 PM, Monday to Friday) for collaboration, but as a...

Job Title: Senior Systems Engineer (fully remote) Job Summary: Next Generation Inc Asia is seeking a full time Senior Systems Engineer to work fully remotely from anywhere in the Philippines and join our team of smart, capable and passionate developers. You will be part of a permanent and growing team based out of Manila, and working together with...

Contact Center Expert- Workforce Management Say hello to opportunities.If you’re looking to be part of what’s next in communication, you’re in the right place.At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio—AIR, AVA, and ACE—brings together automation, assistance, and...

OverviewAs the Senior Manager of Workforce Management for Product Support, you will occupy a pivotal leadership role responsible for driving the strategic vision and operational execution of workforce planning and management within a high-performing product support environment. Your mission will be to harness advanced workforce analytics, streamline resource...

  About the Job   The WFM Data Science Lead drives the end-to-end data science strategy within Workforce Management, ensuring forecasting accuracy, raw volume data integrity, and scalable analytics solutions that enable operational excellence.   This role is an individual contributor,  transforming raw data into validated forecasting inputs for advanced...

Join our team as a Workforce Scheduler! You'll play a critical role in creating schedules based on forecast and actual trends, improving resource utilization, and supporting real-time teams to achieve Service Level Agreements (SLAs). Key Responsibilities: Create optimal shift schedules and generate rosters with minimal understaffing/overstaffing. ...