l1 support

About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their...

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.We do this by giving smart, creative, passionate...

 About Penbrothers  Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes. About the Client Our client is the #1 Microsoft 365 management platform for IT...

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate...

We are hiring for a L1 IT Support for a BPO Company located in BGC This is an onsite work and follows a Nightshift Schedule Salary is up to 36,500 pacakge + 18% ND based on overall experience and hiring result Minimum 6 months 1+ (advantage) year of experience supporting and troubleshooting IT environments, including networks, servers, and cloud...

Overview of the RoleThe Level 1 IT Support serves as the first point of contact for users seeking technical assistance with software applications, hardware, and IT-related issues. This role involves troubleshooting, diagnosing problems, and providing solutions to ensure a seamless user experience. The role will possess strong communication skills, a...

We are looking for a reliable and customer-focused Microsoft L1 Support Engineer to provide first-line technical support for Microsoft-based platforms and end users. The role involves handling incidents, service requests, and basic troubleshooting while ensuring timely resolution and excellent user experience. The position requires participation in a...

About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their...

Job DetailsTechnical Support SpecialistJob ID#: 64554Job Category: Technical Support SpecialistPosition Type: Full TimeRemaining Positions: 3We are seeking a skilled and proactive Apollo L1 Support Engineer to join our AI Platform Operations team. In this role, you will serve as the first line of technical support for our AI/LLM platform, providing...

We are looking for a reliable and customer-focused Microsoft L1 Support Engineer to provide first-line technical support for Microsoft-based platforms and end users. The role involves handling incidents, service requests, and basic troubleshooting while ensuring timely resolution and excellent user experience. The position requires participation in a...

About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their...

**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***JOB TITLE: L1 Technical SupportWorking Hours: US HoursStart Date: TBDJOB ROLE & RESPONSIBILITIES:Provide end user technical support as needed from tickets received by phone, email, or customer portalEscalate tickets to tier 2 and tier 3 support technicians as neededUnderstanding of networking services...

Customer Frontline Solutions, Inc. is seeking an IT Service Desk professional to provide first-level IT support and incident management in a fast-paced environment in Metro Manila.The role focuses on resolving issues using ITIL-based processes and collaborating with teammates to ensure timely escalation and resolution. The ideal candidate has 2–3 years of...

Job Description: Overview of the Role The Level 1 IT Support serves as the first point of contact for users seeking technical assistance with software applications, hardware, and IT-related issues. This role involves troubleshooting, diagnosing problems, and providing solutions to ensure a seamless user experience. The role will possess strong communication...

ResponsibilitiesBe the first point of contact for IT incidents via our ticketing system, email, and phonePerform remote hardware and software troubleshooting using RMM and remote access toolsGuide users through diagnostic steps to identify root causesEscalate unresolved or out-of-scope issues to Tier 2 with detailed documentationMonitor and respond to RMM...

1 Ticketing Support Specialist will do the following: Monitor and respond to incoming support tickets in a timely manner.Use pre-approved response templates to resolve common issues quickly and consistently.Accurately identify tickets that require additional expertise and escalate them to the appropriate person or team.Follow established workflows to ensure...

JOB SUMMARY:We are looking for a reliable and customer-focused Microsoft L1 Support Engineer to provide first-line technical support for Microsoft-based platforms and end users. The role involves handling incidents, service requests, and basic troubleshooting while ensuring timely resolution and excellent user experience. The position requires participation...

PPP Coffee in Quezon City is looking for a Service Desk Analyst to deliver frontline IT support. The successful candidate will provide L1 technical support, troubleshoot hardware and software issues, and log tickets using ITSM tools like ServiceNow. Candidates should have at least 1 year of experience in IT Service Desk roles, be comfortable with a shifting...

Paynamics Technologies Inc. in Makati City is seeking an experienced Operations Manager to lead the L1 operations/support team and ensure high-quality service delivery in a hybrid work setup.You will oversee queue management, implement SOPs, monitor SLAs and KPIs, and collaborate with Product, Engineering, Compliance, and Payments to sustain fintech...

DysrupIT Pty is seeking a reliable Microsoft L1 Support Engineer in the Philippines to provide first-line technical support for Microsoft platforms and end users. The role covers incident handling, basic troubleshooting, and timely issue resolution with a focus on user experience.The position includes a rotational on-call schedule on weekends (about once per...