junior technical support jobs in Manila

Company Overview Seven Seven is a leading provider of IT services and solutions in the Philippines. We offer a wide range of technical support services to help businesses achieve their goals and stay ahead of the competition. Our team of highly skilled professionals is dedicated to providing exceptional customer service and ensuring the success of our...

Why work with us?With over 23 years of experience and leading the steel detailing firm with a trusted brand name for detailing in the North American market. We invest heavily in staff development and well-being, and we look forward to a long and mutually rewarding relationship with you.Benefits of being an employee:Competitive SalaryCareer...

Anatomic Iron Philippines Inc. is seeking a dedicated individual to join our Tech Department. With over 23 years in the industry, we pride ourselves on delivering quality service in steel detailing for the North American market.As a valued employee, you'll enjoy benefits including a competitive salary, a comprehensive career advancement program, and HMO upon...

Java Financial Markets Developer New GradAbout the jobThe role of a Java Financial Markets Developer Intern is to design and implement client-specific requirements. This is in the capital markets and commodities space. The person(s) hired for this role will utilize SDLC & Software design best practices to implement solutions for global clients. Ongoing...

DescriptionJob Description:Provide Level 1 field support and Remote support for servers (SR650 V3).Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs.Maintain documentation and ensure proper part return per Lenovo standards.Basic hardware diagnostics (visual inspection, POST behavior, indicator LEDs).Replacement of approved...

Technical Support Location: Tondo, ManilaWork Arrangement: Onsite Job Overview We are looking for a skilled, customer-focused, and solutions-oriented Technical Support professional to provide technical assistance, troubleshooting, repair, and product support to customers and internal teams. The ideal candidate has strong knowledge of computer hardware,...

Job Description:Provide Level 1 field support and Remote support for servers (SR650 V3).Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs.Maintain documentation and ensure proper part return per Lenovo standards.Basic hardware diagnostics (visual inspection, POST behavior, indicator LEDs).Replacement of approved CRUs/FRUs per...

Qualifications - BS degree in Information Technology, Computer Science or relevant field - Proven work experience as a Technical Support Engineer, Desktop Support Engineer, It Help Desk Technician or similar role - Good understanding of computer systems, mobile devices and other tech products - Ability to provide step-by-step technical help, both written...

Core Responsibilities First Point of Contact: Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or ticketing system.Issue Identification: Gather information from users to understand and diagnose technical problems or issues they are experiencing.Technical Troubleshooting: Provide basic troubleshooting and...

DUTIES & RESPONSIBILITIESEssential Responsibilities and DutiesProvides First and second-line investigation and diagnosisResolves and closes incidents/service requests as per Service desk procedures & allocated timelinesEscalates unresolved incidents/service requests within agreed timescalesLogs relevant incident/service request details per Service desk...

JOB DESCRIPTIONResponsible for performing initial diagnosis and troubleshooting of hardware and software issues for products and brands supported by the company. Logs service cases into the system, generates case IDs, and processes parts requests as needed. Conducts replacement of defective parts, completes repair activities, and closes service cases in...

Provide technical support and assistance to users experiencing hardware and software issues.Diagnose, troubleshoot, and resolve technical problems in a timely manner.Install and configure computer systems and applications for new users.Assist in maintaining inventory of IT equipment and software licenses.Document incidents and resolutions in the help desk...

On-site - Manila 1-3 Yrs Exp Bachelor Full-time Job Description Government Mandated Benefits An IT professional manages, maintains, and secures an organization's computer systems, networks, and software to ensure operational efficiency. Core responsibilities include troubleshooting hardware/software, managing data storage, installing new technologies, and...

ResponsibilitiesProvide technical assistance to users via phone, email, or chat.Install, configure, and troubleshoot hardware and software issues.Maintain and support IT infrastructure, including networks and servers.Document technical procedures and user guides.Assist with IT projects and training sessions as needed.Educational QualificationsGraduate or...

On-site - Manila Fresh Graduate/Student Bachelor Full-time Job Description Medical Reimbursement Government Mandated Benefits Insurance Health & Wellness Health Insurance, Life Insurance Professional Development Job Training Responsibilities Responsible for Onsite/Field support on installing, diagnosing repairing, maintaining and upgrading all...

OverviewWho are we?Technokids Philippines is the premier computer curriculum service provider in the country. We specialize in delivering leading edge and comprehensive computer curriculum to schools and providing excellent technology skills training to teachers and their students.Beyond curriculum development, we take pride in training and upskilling...

On-site - Manila Fresh Graduate/Student Bachelor Full-time Responsibilities Troubleshooting - Identify and troubleshoot basic technical issues related to hardware, software, or network connectivity. This includes diagnosing problems, guiding users through solutions, or escalating issues to higher level support when necessary. Help Desk ticketing -...

NETWORK AND SERVERSEnsuring daily network availability and connectivityPhysical checking of network equipment and server availabilityServer capacity monitoring and loggingUSERS AND WORKSTATION SETUPPC/Laptop setup installationEmail account creationSYSTEM ADMINISTRATION AND MANAGEMENT TASKCCTV monitoring and reviewingNetwork setup and maintenanceProvide IT...

Essential Responsibilities and Duties Provides First and second-line investigation and diagnosis Resolves and closes incidents/service requests as per Service desk procedures & allocated timelines Escalates unresolved incidents/service requests within agreed timescales Logs relevant incident/service request details per Service desk procedures Communicates...

Responsibilities Accept incident tickets and service requests tickets. Ensure that ALL incidents and service requests are encoded and classified correctly and followed up into the Help Desk ticketing system. Maintain assigned service requests in the Help Desk Ticketing System by ensuring that all steps taken to resolve an incident or actions needed to...