it technical support remote jobs in Makati

Location: Metro Manila, Philippines | Remote (M-F) Employment type: Full-time | Night ShiftAbout the role This is a Tier 1 technical support role focused on investigating and resolving customer-reported data discrepancies. You will analyze reports, metrics, and source data to identify variances, provide technical support for reporting and data-related...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

Work Setup:RemoteContract: Seasonal | Oct. 12 (or earlier) to Dec. 31, 2026Schedule:8:00 am to 5 pm EST | M - FEquipment:BYODWhat does a day in the life of a Technical Support Engineer look like?Ticket Triage & IntakeServe as the first point of contact for incoming Engineering & Integration requests, including Engineering Service Requests and integration...

Location: Metro Manila, Philippines | Remote (M-F) Employment type: Full-time | Night Shift About the role We are expanding our global tech team and hiring a Technical Support Analyst (AdTech & Data) to support our enterprise clients. In this role, you will investigate complex data discrepancies across digital advertising platforms, provide technical support...

parcelLab is hiring a Technical Support Specialist to serve as 2nd level support for our B2B customers. You will implement requests within the system, troubleshoot complex cases, and provide product guidance to help customers maximize the platform's value. We offer a remote-friendly culture with flexibility and a collaborative, high-growth environment....

Technical Support Representative | Philippines (Remote) Job Summary We’re looking for a technical support expert to join our Customer Experience team to handle end to end troubleshooting with customers during hardware set up, account activation, and connection journey while making sure every interaction feels human, calm, and confidence-building for...

LOCATION Angeles City, PH POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across...

MCI in Angeles City, Philippines, is hiring Remote Technical Support Representatives to provide technical assistance and troubleshooting for multiple clients across industries. You will respond to inquiries, diagnose hardware, software, and connectivity issues, and guide users through solutions with patience and professionalism.Strong English proficiency is...

Aidey is a Philippines-based, AI-first BPO partnering with Shopify platform clients. We seek a Technical Support Specialist focused on prompt, high-quality responses to customer inquiries and personalized support.You will adapt to customer needs, avoiding scripts, and contribute to a small, fast-paced startup team. Fresh graduates are welcome; the role...

Outsourced Quality Assured Services Inc. (ISO Certified) is seeking a Technical Customer Support Representative to act as the primary technical contact for customers in a B2B SaaS environment.The role focuses on troubleshooting product issues, maintaining help desk queues, and collaborating with cross-functional teams to deliver high-quality support. The...

Anavah Talent is seeking a Technical Support & Operations Specialist to support a U.S.-based tech startup from a remote setup based in the Philippines. The role blends technical support with operations, focusing on resolving issues, data accuracy, and process improvements. You will work across systems, handle customer inquiries, and help build a reliable,...

Remotee, through Recruit Sync, seeks an experienced Senior Technical Specialist to provide advanced technical support and incident management for an Australian BESS provider, remotely from the Philippines.You will escalate, diagnose, and coordinate resolution of complex issues, interfacing with customers, service providers and engineering teams to improve...

Magic, Inc is seeking a Technical Support Specialist for freelance remote work from the Philippines. You will handle live chat inquiries and help hosts troubleshoot issues on our SaaS platform, guiding setup for AI features and integrations.The role requires strong English skills and SaaS experience, with the flexibility to work weekend shifts and APAC/EU...

Talent First seeks a dedicated Technical Support Specialist to assist Cynet customers worldwide. You will install, configure, and optimize Cynet products remotely, with occasional on-site visits if required, and contribute to knowledge base articles.You will collaborate with SOC and R&D teams, deliver remote training, and provide Tier 2 support while meeting...

RainFocus is seeking a Client Care Analyst to deliver exceptional technical support to clients. The successful candidate will leverage strong communication skills to address issues promptly and efficiently. This role involves reviewing support requests, maintaining ownership of cases, and collaborating with internal teams. Candidates should have at least 1.5...

Nooks is seeking a Technical Support Engineer to serve APAC customers from the Philippines. You will troubleshoot complex issues, collaborate with engineering, and drive timely, empathetic support experiences for a growing SaaS platform.As an early team member, you will help shape support processes, build a knowledge base, and establish effective...

SupportNinja, a remote-first company, seeks a Technical Support Representative to handle customer inquiries across mobile and web apps. You will troubleshoot issues, provide clear guidance, and capture insights to improve products.A strong customer-first mindset and teamwork are essential for success in this fast-paced role. Ideal candidates have 2+ years in...

MCI is seeking skilled Remote Technical Support Representatives to provide technical assistance and troubleshooting for clients across industries. This role requires strong English, prior call center experience, and the ability to work from home in the Philippines. You will respond to inquiries, diagnose hardware, software, and connectivity issues, and guide...

SupportNinja is seeking a Technical Support Engineer for a remote seasonal contract (Oct 12 to Dec 31, 2026). The role focuses on ticket triage, integration handling, and break/fix across Salesforce, MuleSoft, and numerous SaaS platforms while maintaining knowledge bases and SOPs.Strong written communication and problem-solving are essential. You will...

MicroSourcing is seeking a Technical Support Associate for a remote role in Metro Manila with shifting hours. You will provide software support via Zendesk, troubleshoot Checkbox no-code platform issues, and collaborate with Product, Engineering, and Customer Success teams to resolve escalations.The role offers competitive rewards including healthcare...