it support analyst

About the Opportunity This Tier 1 Support Technician role is a remote position based in the Philippines. At Netrix Global, the Tier 1 Support Technician will be responsible for intaking customer calls and emails, conducting initial assessments of incidents and service requests, opening and documenting tickets in our ITSM tool, and escalating cases per...

Support Analyst provides frontline customer support. This role is responsible for responding to customer enquiries, troubleshooting common issues, providing clear guidance on product functionality, and ensuring more complex matters are accurately documented and escalated to the appropriate team.Key ResponsibilitiesRespond to customer enquiries through email,...

About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductors and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our...

Job Details: Assume responsibility for problems and service requests and make sure they are completed successfully within the SLA (Service Level Agreement).To aid in this process, hold onto and expand your knowledge and abilities.Improve our customer service, internal procedures, and operations by proactively identifying recurring problems or service...

We're looking for an experienced Client Support Analyst to join our Evolution Support team. This role is key to delivering high-level technical support to clients using our IWMS (Integrated Workplace Management System) software. You’ll be part of a global team, working hands‑on to resolve complex issues and ensure our clients receive consistent,...

A Day in Your Life at MKS:As an Associate IT Support Analyst at MKS, you will partner with various IT infrastructure teams to support our global end user base. In this role, you will report to IT Associate Manager Field Service LATAM.You Will Make an Impact By:Provide technical support to end-users, resolving hardware, software, and network issues...

Job Description: Support Analyst provides frontline customer support for the Bricks + Agent platform. This role is responsible for responding to customer enquiries, troubleshooting common issues, providing clear guidance on product functionality, and ensuring more complex matters are accurately documented and escalated to the appropriate team. Key...

Job Description: About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductors and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing....

Job Description About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductors and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We...

Select how often (in days) to receive an alert: Create Alert Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductors and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and...

Job Brief   We are seeking a proactive and skilled Support Analyst to join our team, focusing on providing first-level operational support and ensuring the effective resolution of client inquiries. This role is pivotal in managing our technical platforms, including ServiceNow, Jira, Google, and AWS, and involves executing administrative tasks, generating...

About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductors and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our...

Job Description:PROTECTION AND IMMUNITY, STARTING DAY ONE!Grow your career while being supported with comprehensive HMO as early as your Day 1 with us!Awesome perks await in #WeAreTGT: EASTWOOD!Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insuranceRewards & Recognition: 24 PTOs (with...

Your Role Here’s what you will be doing: Accurately update existing data in the company’s database. Achieve quota of “record touches.” Resolve data entry issues and errors. Track and document received data. Enter alphabetic, numeric, or symbolic data from source documents into computer following format displayed on screen and enter necessary...

Role Responsibilities First and second line support for any issues relating to the Market Administrators trading platform. Hands-on incident and problem management, ownership of internal and client-facing trade issues. This includes trade investigate, resolution, escalation, communication, follow-up, logging and trending (Identify, diagnose and...

Company Profile: One of the most trusted companies specializing in securing websites, devices, and online transactions through advanced digital certificate technologies is currently expanding its team. The company serves clients across various Asian and European countries and is now looking for a Mandarin Technical Specialist to join their growing...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig City Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work...

Company Profile: A globally recognized ice cream brand has officially expanded to the Philippines! With over 25 years of excellence in the industry, the company has established a strong international presence with numerous branches worldwide, serving premium-quality, rich, and delicious ice cream loved by customers across the globe. Position: Mandarin IT...

Role ERP Support Analyst Work Arrangement Work from Home Location Any CS Branch — Ortigas / Makati / Pampanga / Cebu / Davao / Mabalacat / Angeles (Pampanga) Schedule Morning Shift Job Description The Internal Application Support Analyst is responsible for actively resolving and managing day‑to‑day Jira IAS tickets, with a strong emphasis on...

Role ERP Support Analyst Work Arrangement Work from Home Location Any CS Branch — Ortigas / Makati / Pampanga / Cebu / Davao / Mabalacat / Angeles (Pampanga) Schedule Morning Shift Job Description The Internal Application Support Analyst is responsible for actively resolving and managing day‑to‑day Jira IAS tickets, with a strong emphasis on...