it quality manager jobs in Manila

Job Title: Quality Manager Job Description The Manager I, Quality is responsible for managing Transaction Monitoring for clients with multiple programs or lines of businesses which can be across multiple sites/geos. This position supervises all Quality staff members who support their assigned portfolio. He/she is responsible for the accuracy of evaluations,...

Quality Manager (e-Commerce Social Media Account) Minimum of 3 years’ experience as a Quality Manager in a BPO industry Start Date: ASAP Headcounts: 3 Work Schedule: shifting schedule; predominantly UK and US shift (mid and night shift) Work Arrangement: 100% onsite Mandaluyong / Ortigas site The Quality Manager is responsible for leading the...

Job Overview Dencom Consultancy and Manpower Services On-site - Manila 3-5 Yrs Exp Diploma Full-time Role and Responsibilities Manage and implement the Quality Assurance program for the assigned e-commerce or social media account, ensuring compliance with client standards, internal policies, and service level agreements (SLAs). Supervise and support Quality...

Job description ENTRY REQUIREMENT: Graduate of any related Business Course or Medical Course, Preferably with 3 years experience JOB COMPETENCIES ISO 9001:2015 Training Courses Data Privacy Act Customer Service Standard WORK ACTIVITIES TECHNICAL Ensuring that requirements for ISO 9001:2015 are built into the Quality Management System and are...

About The Role Dyson has a strong and influential Quality business function. Quality department collaborates with Research, Design, Development (Engineering), Operations, Procurement and Commercial to drive forward advances in both product reliability and product satisfaction on all projects across all categories before launch. Working as an integral member...

Manage and implement the Quality Assurance program for the assigned e-commerce or social media account, ensuring compliance with client standards, internal policies, and service level agreements (SLAs).Supervise and support Quality Supervisors and Quality Analysts by providing regular coaching, feedback, and performance reviews to drive consistent quality...

Work Setup: Hybrid at The Sanctum, SM - North EDSA, QC (2x onsite or during client visits/business meetings) Employment Type: Full-Time Start Date: November 28, 2026 or earlier Equipment: Company Provided The Quality Manager is responsible for managing the Quality function for an assigned client program, including quality monitoring, calibration, and...

Qualifications:Proven experience supporting international travel accounts.Minimum of 4 years' experience as a QA Team Lead.Key Responsibilities:Conducts quality monitoring and evaluation of inbound and outbound customer interactions across multiple channels (calls, email, chat) to ensure compliance with established quality standards.Prepares and maintains...

Position: Quality Manager Location: Parañaque, Metro Manila, Philippines Work setup & shift: Onsite I Shifting Schedule Benefits Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses. A Collaborative Spirit:...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Objective: Hire a Quality Manager to elevate benefit verification, collections, cash posting, claims inspection, payments, data management and patient enrollment. The candidate will lead In-Process Quality, CAPAs, Complaints, and cross-functional improvements to improve operations. Must have strong healthcare experience (medical device preferred), including...

Responsibilities Oversee the development and implementation of quality management systems. Conduct regular audits to ensure compliance with quality standards. Lead initiatives to improve process efficiency and product quality. Collaborate with cross-functional teams to resolve quality issues. Train and mentor staff on quality management processes and...

We are looking for an experienced Quality Manager to oversee and drive quality standards for an e-Commerce social media account within a BPO environment. The role involves managing quality frameworks, coaching teams, analyzing performance metrics, and ensuring consistent service excellence aligned with client expectations. Work Details Up to PHP 100,000...

Dencom Consultancy and Manpower Services On-site - Manila 5-10 Yrs Exp Diploma Full-time Job Description Employee Recognition and Rewards Commission, Performance Bonus Government Mandated Benefits Paid Holidays Open Workspace Professional Development Job Training Develop, implement, and continuously improve the overall Quality Assurance framework for the...

About the job Quality Manager - Financial TASQ is actively looking to fill an on-site position for a Quality Manager - Financial in Pasay as soon as possible. The pre-screening interview will take place over the phone. Position Overview: Quality Manager - Financial (Pasay) Work Setup: On-site/Shifting Schedule Requirements At least 2 years of experience as...

Support Services Group is looking for a high-energy, self-motivated, results-driven Quality Assurance Manager. This position plays a significant role in the Customer Experience by providing insights and data related to agent performance and the customer experience. This ideal candidate will have extensive knowledge in customer service, is detail oriented,...

Jardine Service Centre Philippines is an organization fully owned by Jardine Matheson Group which is a diversified Asian-based group with unsurpassed experience in the region, having been founded in 1832. JSC is responsible for providing back-office support to the business units of Jardine Group by administrating transactional and rule-based activities. We...

Quality Manager | 3–5 Years Healthcare BPO Quality Manager Experience | EPIC & RCM | Up to ₱110K WE'RE HIRING – QUALITY MANAGER Work Location: Ortigas, Pasig City Work Setup: 100% Onsite Shift: Night Shift Salary Package: ₱120,000 Start Date: Asap Openings: 1 QUALIFICATIONS 3–5 years Quality Manager experience in a BPO setup Strong US Healthcare...

Quality Manager | 3–5 Years Healthcare BPO Quality Manager Experience | EPIC & RCM | Up to ₱110K WE'RE HIRING – QUALITY MANAGER Work Location: Ortigas, Pasig City Work Setup: 100% Onsite Shift: Night Shift Salary Package: ₱110,000 Start Date: September 7, 2026 Openings: 1 QUALIFICATIONS 3–5 years Quality Manager experience in a BPO setup Strong US...

Job Description Legal Administrator and Document Controller responsible for preparing, reviewing, and negotiating contracts, ensuring compliance with licenses and permits, and managing corporate and ISO documentation. Performs document control duties, maintaining all official files, ensuring accuracy, accessibility, and up-to-date...