it helpdesk

IT Helpdesk is a technical support role responsible for assisting users with computer hardware, software, network, and system-related issues. The role involves troubleshooting problems, responding to user concerns, providing technical guidance, documenting incidents, and escalating complex issues to the appropriate IT team. It requires good communication,...

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including...

Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner) Experience in Windows & non-Windows Operating environment Recommend and apply solutions, including on-site repair for remote users Provide support to end users relating to hardware and software, computer applications, LAN components...

POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  We are seeking a skilled IT Helpdesk Specialist to join our IT support team. The...

POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  We are seeking a skilled IT Helpdesk Specialist to join our IT support team. The...

Key ResponsibilitiesProvide first-level technical support for hardware, software, network, and user access issues.Log, monitor, and resolve IT incidents and service requests through the ticketing system.Troubleshoot desktops, laptops, printers, Microsoft 365, connectivity, and other IT equipment.Assist with user onboarding/offboarding, account access, and IT...

LocationAngeles City, PH Position OverviewMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a...

About Company Founded in 2022, XG Tech is driving the future of smart vehicles. Its mission is to empower the digital transformation of automobiles, moving from distributed computing to a centralized, cross-domain platform. XG Tech focuses on the intelligent cockpit—the next frontier of differentiation—while seamlessly integrating advanced driving...

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

Job DescriptionAre you seeking a fulfilling career in IT while enjoying a peaceful lifestyle and a work-life balance opportunity? Or you\'re a local from Quezon Province and tired of going back and forth in Metro Manila just for work? We got you!Carabao Cloud Solutions, Inc. is a fast-growing company based in Tayabas, Quezon Province. We work with Managed...

E Source Systems Multipurpose CooperativeOn-site - Muntinlupa Fresh Graduate/Student Bachelor Full-timeJob DescriptionResponsibilitiesProviding technical support to customers by troubleshooting and fixing computer issues.Help desk jobs can include responding to inquiries, creating work orders, and escalating issues to more experienced support.Responding to...

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including...

Responsibilities Must serve as the first point of contact for technical support, logging and managing tickets in the helpdesk system. Must be able to resolve common hardware and software issues for users across multiple departments and business units. Must be able to configure new user accounts, email setups, and basic user access and permission. Must...

Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionise global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and...

Permanent RegularJob Description:Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.The Helpdesk Engineer is responsible for providing...

DescriptionJob Title: IT Support / HelpdeskJob Type: Full-Time (Remote)Compensation: Up to AUD 1,500/month (based on experience and qualifications)Work Schedule: Full-timeExperience: 2-5+ yearsWho We AreAt Remotely, we connect exceptional offshore professionals in the Philippines with global businesses looking to scale efficiently. We’re committed to...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Overview We are looking for a junior support engineer to assist B2B clients who buy VoIP termination/origination (DID and outbound SIP) for call centers, business PBXs and resellers. On-the-job training is provided. Responsibilities  -Perform pre-sales engineering and provisioning tasks -Work closely with network operations and...

Role SummaryThe IT Helpdesk Analyst – Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. This role is responsible for managing incident and service request tickets, troubleshooting technical issues, and ensuring timely, high-quality support across multiple regions.The successful candidate will...

DescriptionThe Tier 1 IT Helpdesk, or MSP Support Agent provides high-quality customer service and technical support to clients through multiple communication channels, primarily by phone. Serves as the frontline support for IT and High-Speed Internet Access (HSIA) concerns, ensuring timely resolution or escalation of issues while meeting service level...