infosys bpm

INFOSYS BPM LIMITED Philippine Branch is seeking a Spanish bilingual contact center agent to support clients from Taguig. You will handle calls, emails, and chats, resolve inquiries following SOPs, and promote Infosys services. The role requires fluent Spanish, at least 1 year of customer-facing or Spanish BPO experience, English as second language, and...

Infosys BPM Philippines is hiring a Transition - Program Lead (Director) to lead end-to-end transition and migration programs for global clients from our BGC, Taguig facility. The role oversees planning, execution, risk management, stakeholder alignment, go-live readiness and stabilization across multi-workstream programs, coordinating with Delivery, HR,...

Infosys BPM Philippines is hiring a Quality Supervisor (Finance and Accounting Experience required) to oversee quality across engagements in Taguig. You will lead process improvement, control, and verification activities, drive metrics, and manage client quality reporting. The role focuses on sustaining process excellence, managing risk, and guiding teams to...

Infosys BPM Philippines is seeking an Accounts Receivable professional to manage client accounts, ensure timely collections, and resolve billing discrepancies. You will coordinate with Sales and Billing to maintain accurate records and produce aging reports, while maintaining professional business etiquette. The role requires a 36-month hands-on AR...

Infosys BPM Limited Philippine Branch seeks a Language Trainer Specialist to lead language training initiatives in Clark, Pampanga. The role focuses on needs analysis, curriculum design, content development, and effective course delivery to enhance customer service excellence. The ideal candidate has 4+ years in BPO with 2 years as a trainer, strong...

Infosys BPM Philippines in Taguig is seeking a Quality Assurance - Assistant Manager for Corporate Quality Auditing to drive internal audits and ro-bust quality controls. You will lead process improvement initiatives, monitor SLAs, and present quality reports to clients, while developing teams and ensuring sustained improvements. The role requires 4+ years...

Infosys BPM Philippines in Taguig seeks an Associate Trainer to support the PH Comms Training Team in BGC, Taguig. You will identify training needs, design effective programs, deliver sessions, and collaborate with cross-functional teams to sustain performance and drive improvements. Responsibilities include needs analysis, curriculum & course design,...

Infosys BPM Philippines is hiring for an MIS or Real Time Specialist in Alabang. The role focuses on analyzing day-to-day operations, generating daily/weekly/monthly/quarterly reports, and producing dashboards with sub-metric drill downs. Strong MS Office, reporting tools knowledge, and the ability to communicate technical information to non-technical staff...

Infosys BPM Philippines in Clark, Pampanga, is hiring for customer service representatives to assist customers via calls and other channels, deliver timely resolutions, educate clients about products, and meet KPIs and SLAs. Role requires a bachelor’s degree, 1 year college with no back subject, strong communication skills, and willingness to work night...

INFOSYS BPM LIMITED Philippine Branch is seeking a customer service professional to assist clients via calls and, when needed, email or chat. You will resolve inquiries in a call center environment, provide servicing options, and act as an ambassador for our core values. The role requires 18 months of relevant experience, excellent English communication, and...

Infosys BPM Philippines is hiring for a customer service role based in Taguig. You will handle calls and other channels, resolve issues per SOPs, and learn to upsell relevant products and services while maintaining strong KPIs. A degree is preferred, but undergraduates with compensatory BPO experience are welcome. Night shifts and 100% onsite work at BGC,...

INFOSYS BPM LIMITED Philippine Branch is seeking a Spanish bilingual customer support professional to assist customers via calls and other channels, ensuring timely resolutions and satisfaction. The role involves researching issues, educating clients, and promoting services, while adhering to SOPs and regulatory requirements. Candidates should have at least...

Infosys BPM Limited Philippine Branch is seeking a customer care professional to deliver personalized assistance in a Clark, Pampanga contact center. You will handle inquiries, provide product and service options, and support Financial Representatives and clients with various transactions. The role emphasizes ownership of customer interactions, learning new...

Infosys BPM Philippines is hiring a Customer Service Representative to deliver a personalized experience in a fast-paced contact center. You will address inquiries, offer service options, and guide clients through products and digital tools, while resolving issues and owning interactions. The role requires multitasking across multiple systems, strong...

Infosys BPM Philippines is seeking a Spanish-speaking customer service representative to support clients via calls, email, and chat from our Taguig office. You will resolve inquiries accurately, educate clients on products and services, and utilize multiple systems to assist customers. This role requires graduates or current students, fluent Spanish, and...

INFOSYS BPM LIMITED Philippine Branch is seeking a Real Time Analyst to optimize staffing, forecast volumes, and drive data-driven decisions for client partners. The role emphasizes forecasting, scheduling, and reporting within a fast-paced BPO environment. The ideal candidate has a 3-year RTA background, strong Excel/Power BI skills, and the ability to work...

INFOSYS BPM LIMITED Philippine Branch is seeking a customer service professional to deliver personalized assistance in a contact center environment in Taguig. You will handle inquiries, provide product and service options, and ensure high-quality interactions with clients. The role emphasizes problem solving, multitasking across multiple tools, and...

INFOSYS BPM LIMITED Philippine Branch is seeking a competent IT Service Desk professional for Philippines operations in Taguig. The role focuses on first-line support via calls, emails, and chats, resolving issues per SOPs, and maintaining high customer satisfaction. You will handle 1st level technical support, service restoration, and ticketing tasks across...

Infosys BPM Limited Philippine Branch in Taguig is seeking a Spanish-speaking Customer Service Associate to join our support team. You will assist customers via calls, chats, and email, resolve issues, educate clients on products, and ensure resolution aligns with SOPs. Night shifts and onsite work at the 19F BGC Corporate Centre, Fort Bonifacio, Taguig are...

Infosys BPM Philippines is hiring a Spanish bilingual customer support specialist for the BGC, Taguig office. You will handle customer inquiries via calls and other channels, resolving issues in line with SOPs and promoting client services. Requirements include fluency in Spanish, English as a secondary language, and at least 1 year of customer-facing or BPO...