infosys

INFOSYS BPM LIMITED Philippine Branch is seeking a Spanish bilingual contact center agent to support clients from Taguig. You will handle calls, emails, and chats, resolve inquiries following SOPs, and promote Infosys services. The role requires fluent Spanish, at least 1 year of customer-facing or Spanish BPO experience, English as second language, and...

Infosys BPM Philippines is hiring a Quality Supervisor (Finance and Accounting Experience required) to oversee quality across engagements in Taguig. You will lead process improvement, control, and verification activities, drive metrics, and manage client quality reporting. The role focuses on sustaining process excellence, managing risk, and guiding teams to...

Infosys BPM Philippines is seeking an Accounts Receivable professional to manage client accounts, ensure timely collections, and resolve billing discrepancies. You will coordinate with Sales and Billing to maintain accurate records and produce aging reports, while maintaining professional business etiquette. The role requires a 36-month hands-on AR...

Infosys in Cebu City is seeking a skilled AI engineer to design and implement Generative AI solutions that solve complex problems. You will collaborate with cross-functional teams to integrate AI into existing systems and mentor junior engineers as you contribute to innovative product offerings. You will stay updated with the latest advancements in NLP and...

Certeza Infosys Corp. in the Philippines is seeking a diligent Chemist or Chemical Technician to join our laboratory team. You will conduct tests, prepare equipment, and ensure safety and quality standards while documenting findings and supporting protocol development. Candidates with a Professional License in Chemistry or Chemical Technician and 1–2 years...

Infosys BPM Limited Philippine Branch seeks a Language Trainer Specialist to lead language training initiatives in Clark, Pampanga. The role focuses on needs analysis, curriculum design, content development, and effective course delivery to enhance customer service excellence. The ideal candidate has 4+ years in BPO with 2 years as a trainer, strong...

Infosys BPM Philippines in Taguig is seeking a Quality Assurance - Assistant Manager for Corporate Quality Auditing to drive internal audits and ro-bust quality controls. You will lead process improvement initiatives, monitor SLAs, and present quality reports to clients, while developing teams and ensuring sustained improvements. The role requires 4+ years...

Infosys BPM Philippines is hiring a Transition - Program Lead (Director) to lead end-to-end transition and migration programs for global clients from our BGC, Taguig facility. The role oversees planning, execution, risk management, stakeholder alignment, go-live readiness and stabilization across multi-workstream programs, coordinating with Delivery, HR,...

Infosys BPM Philippines in Taguig seeks an Associate Trainer to support the PH Comms Training Team in BGC, Taguig. You will identify training needs, design effective programs, deliver sessions, and collaborate with cross-functional teams to sustain performance and drive improvements. Responsibilities include needs analysis, curriculum & course design,...

Are you ready to make an impact? Join Infosys BPM as a Operations Director for Philippines and jumpstart your career. Key Responsibilities: • Identifies opportunities and enables the delivery of improvements to enhance productivity for a domain-intensive process. • Improves domain-specific process efficiency and effectiveness to increase productivity...

Are you ready to make an impact? We are hiring for an MIS or Real Time Specialist for Alabang. Key Responsibilities: Able to effectively analyze and report on all aspects of day-to-day operations Ability to download, collate, analyze, pull up trends and highlight key performance metrics. Reports have to be daily, weekly, monthly and quarterly Detailed...

Are you ready to make an impact? Join Infosys BPM as an Assistant Training Manager and jumpstart your career! Key Responsibilities Effectively manage a team of Trainers including tasks such as resource planning, career planning, performance management, attrition management etc. Coach and help develop team members; help bridge knowledge gaps and overcome...

Are you ready to make an impact? Join Infosys BPM as a Quality Supervisor (Finance and Accounting Experience required) and jumpstart your career! Key Responsibilities Financial Assessments and revenue health. Process Management - Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. Identify the...

Are you ready to make an impact? Join Infosys BPM as a Senior Quality Manager and jumpstart your career! Key Responsibilities Process Management Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. identify the internal pain areas in client processes and build robust controls around them Process...

Be a #KaInfoscion and become an ambassador of our core values CLIFE+S; Client Value, Leadership by Example, Integrity and Transparency, Fairness, Excellence and Stewardship. Overview of the role but not limited to: • Deliver a personalized and exceptional customer experience by addressing inquiries, providing service options, and assisting clients with...

Are you ready to make an impact? Join Infosys BPM as a Language Trainer Specialist in Clark Pampanga and jumpstart your career! General Responsibilities: 1. Training Needs Analysis: Ability to identify training needs accurately. Ability to extend follow- up support on the floor to sustain learning and improve performance. 2. Curriculum and...

Be a #KaInfoscion and become an ambassador of our core values - CLIFE+S; Client Value, Leadership by Example, Integrity and Transparency, Fairness, Excellence and Stewardship. Overview of the role but not limited to: Assist customers via calls as the major support channel (channels may also vary depending on the program and business need such as email and...

Infosys BPM Philippines is hiring for an MIS or Real Time Specialist in Alabang. The role focuses on analyzing day-to-day operations, generating daily/weekly/monthly/quarterly reports, and producing dashboards with sub-metric drill downs. Strong MS Office, reporting tools knowledge, and the ability to communicate technical information to non-technical staff...

Infosys BPM Philippines in Clark, Pampanga, is hiring for customer service representatives to assist customers via calls and other channels, deliver timely resolutions, educate clients about products, and meet KPIs and SLAs. Role requires a bachelor’s degree, 1 year college with no back subject, strong communication skills, and willingness to work night...

INFOSYS BPM LIMITED Philippine Branch is seeking a customer service professional to assist clients via calls and, when needed, email or chat. You will resolve inquiries in a call center environment, provide servicing options, and act as an ambassador for our core values. The role requires 18 months of relevant experience, excellent English communication, and...