incident manager

Position: Incident ManagerOrganisation: Global SCO SupportRole OverviewThe Incident Manager owns the end-to-end incident lifecycle for NCR Voyix's Retail customers, acting as the central point of coordination whenever service is disrupted. This role operates within an ITIL-aligned incident management framework, with success measured by speed of resolution,...

Job Description: The Major Incident Manager is responsible for the end-to-end management of all IT major incidents. What you will do Performs the day-to- day operational and managerial tasks demanded by the Incident Management process flows. Support the major incident management team with critical components of the plan in order that they can make...

Bachelor’s Degree in an IT-related, Management, Engineering or Computer Science field At least 3 years of experience in Incident Management, Problem and Change Management and IT Operations Strong verbal and written communication skills, with the ability to translate technical information to business terminology and experienced with Client, Vendor and...

Job Description: Ensure operational continuity by minimizing the impact of incidents and restoring affected technological services in the shortest possible time, thereby maintaining efficient and reliable operations without service disruptions. Manage efficient and timely responses. Identify improvement opportunities in the management of processes of...

Provides direction in the management of incidents (end to end) ensuring timely resolution is achieved. Ensures the team follows the Standard Operation Procedures (SOP) in order to restore IT services within the defined Service Level Agreements (SLA). Establishes and maintains communications with key IT and business stakeholders critical in the IT operations,...

Ensure operational continuity by minimizing the impact of incidents and restoring affected technological services in the shortest possible time, thereby maintaining efficient and reliable operations without service disruptions. Manage efficient and timely responses. Identify improvement opportunities in the management of processes of incidents and propose...

The Major Incident Manager is responsible for the end-to-end management of all IT major incidents. What you will do Performs the day-to- day operational and managerial tasks demanded by the Incident Management process flows. Support the major incident management team with critical components of the plan in order that they can make decisions in the event...

About Us: GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines. Position: Incident Manager We're looking for a Incident Manager to lead Incident, Problem, and Change Management. Job Requirements & Qualifications: ...

Incident & Problem Management Provides direction in the management of incidents (end to end) ensuring timely resolution is achieved. Ensures the team follows the Standard Operation Procedures (SOP) in order to restore IT services within the defined Service Level Agreements (SLA). Establishes and maintains communications with key IT and business stakeholders...

Position:Incident Manager Organisation:Global SCO SupportRole Overview The Incident Manager owns the end-to-end incident lifecycle for NCR Voyix's Retail customers, acting as the central point of coordination whenever service is disrupted. This role operates within an ITIL-aligned incident management framework, with success measured by speed of resolution,...

Make Your Mark: The Incident and Problem Management Analyst is part of BlackLine’s Cloud Operations group and is jointly responsible for ensuring timely incident response and Problem Management. This is a multi‑discipline role within the Service Management team. Responsibilities Responsibilities include major and escalated incident management, Problem...

What's the Short Version? The Team Lead, Incident Manager is responsible for leading the end-to-end Incident Management process to ensure the timely restoration of IT services while minimizing business impact. This role coordinates cross-functional technical teams during major and high-priority incidents, driving effective triage, escalation, communication,...

Job Summary The Telecommunication Incident Management Specialist is responsible for overseeing the end-to-end incident management process, ensuring the prompt identification, assessment, escalation, resolution, and closure of incidents. The role collaborates with internal teams, vendors, and stakeholders to minimize service disruptions, drive continuous...

Job Description Employee Recognition and Rewards Holiday Gifts, Incentives Government Mandated Benefits Insurance Health & Wellness Health Insurance, HMO Company Equipment Professional Development Bereavement Leave, Maternity & Paternity Leave, Solo Parent Leave Job Summary The Telecommunication Incident Management Specialist is responsible for...

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time Job Description Job Overview We are looking for an experienced Incident Management Support professional to assist in monitoring, managing, and resolving network incidents within a telecommunications environment. Qualifications At least 3 years of experience in Incident Management within the...

Responsibilities Incident Management Activities: Validates operational & technology risk incidents reported, reviews incident details, facilitates root cause analysis, coordinates with stakeholders for investigation, supports incident investigation by joining briefing and war rooms, liaises with business units to remediate incidents, monitors action plans,...

Position Summary The Major Incident Manager will be responsible for leading and coordinating the response to critical incidents that impact IT services and operations. The position plays a pivotal role in minimizing the impact of incidents, restoring services promptly, and driving continuous improvement in our incident management processes. ...

Job title: Incident Management Analyst (Global Security Operations)Job Category: Cyber SecurityWork location and set up: Taguig, HybridWork shift: Morning/mid-shiftSalary: PHP 70,000Experience: 5-7 yearsNo. of opening/s: 1 PARALLEL JOB TITLES: Security Analyst, Incident Management Analyst QUALIFICATIONS: Experience in IT or BPO companies Bachelors...

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!The Incident Management Lead is responsible for overseeing operational and technology...

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!Responsibilities:1. Incident Management ActivitiesValidates operational & technology...