ibex

Overview The Human Resources Manager is responsible for aligning business objectives with employees and management in the designated geographic area or site(s). The position serves as a consultant to management on human resource-related issues. The HR Manager acts as an employee champion and change agent. The role assesses and anticipates HR-related needs....

Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. Responsibilities DUTIES AND RESPONSIBILITIES: Provides direction and guidance to guarantee consistent...

OverviewThe Human Resources Manager is responsible for aligning business objectives with employees and management in the designated geographic area or site(s). The position serves as a consultant to management on human resource-related issues. The HR Manager acts as an employee champion and change agent. The role assesses and anticipates HR-related needs....

The Facilities Supervisor is responsible for coordinating all aspects of the equipment and infrastructure maintenance, repair, upkeep, and general supervision to include sanitation of the assigned facility or facilities within the IBEX GLOBAL organization.Coordinates the Preventive Maintenance Program for assigned Office Buildings and other...

OverviewThe Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally.ResponsibilitiesDUTIES AND RESPONSIBILITIES:Provides direction and guidance to guarantee consistent achievement of key performance...

Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. Responsibilities Provides direction and guidance to guarantee consistent achievement of key performance metrics Achieves,...

The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. DUTIES AND RESPONSIBILITIES Provides direction and guidance to guarantee consistent achievement of key performance metricsAchieves,...

Overview The Senior Training Manager is in charge of formulating and developing training programs. He/she comes up with a strategic plan on how to implement the training programs and how to identify key areas of improvements of employees to ensure client and employee satisfaction. He/she identifies the core competencies in line with objectives of...

The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. DUTIES AND RESPONSIBILITIES Provides direction and guidance to guarantee consistent achievement of key performance metrics Achieves,...

Overview The Senior Training Manager is in charge of formulating and developing training programs. He/she comes up with a strategic plan on how to implement the training programs and how to identify key areas of improvements of employees to ensure client and employee satisfaction. He/she identifies the core competencies in line with objectives of the...

The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. DUTIES AND RESPONSIBILITIES Provides direction and guidance to guarantee consistent achievement of key performance metrics Achieves,...

Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. Responsibilities DUTIES AND RESPONSIBILITIES: Provides direction and guidance to guarantee consistent achievement of key...

OverviewThe Human Resources Manager is responsible for aligning business objectives with employees and management in the designated geographic area or site(s). The position serves as a consultant to management on human resource-related issues. The HR Manager acts as an employee champion and change agent. The role assesses and anticipates HR-related needs....

Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. Responsibilities DUTIES AND RESPONSIBILITIES: Provides direction and guidance to guarantee consistent...

Overview - Responsibilities The Sr. Operations Manager is responsible for managing performance of team leaders and their representatives in providing quality services to meet performances and quality needs of clients while supporting the goals of the organization and remaining consistent with corporate policies, procedures and...

Overview The RTA Supervisor will oversee a team of analysts that are responsible for all facets of workforce planning and intraday management. This individual will determine and communicate work schedules and resources for various call queues across the organization while relying on extensive experience and judgment to achieve optimal coverage...

Overview The Operations Manager is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable legal...

Overview - Responsibilities The Sr. Operations Manager is responsible for managing performance of team leaders and their representatives in providing quality services to meet performances and quality needs of clients while supporting the goals of the organization and remaining consistent with corporate policies, procedures and philosophies. He/She will...

The Operations Manager is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable legal requirements. He/She will...

Overview The Human Resources Manager is responsible for aligning business objectives with employees and management in the designated geographic area or site(s). The position serves as a consultant to management on human resource-related issues. The HR Manager acts as an employee champion and change agent. The role assesses and anticipates HR-related needs....