hotline

Job DescriptionResponsibilitiesDeliver Orders: Ensure timely and accurate delivery of food or packages to customers, adhering to company protocols.Customer Service: Provide excellent customer service by addressing queries, handling complaints professionally, and ensuring a positive customer experience.Route Planning: Use GPS systems or route-planning apps to...

A healthcare service provider is seeking a college graduate for an on-site position in Makati. The role requires 1-2 years of experience in healthcare service or related fields. You will facilitate out-patient availments and manage hospital admissions via a 24/7 hotline. The ideal candidate should have basic medical terminology knowledge, proficiency in...

Are you ready to start your legaSEA? SEAOIL is looking for passionate talents to help make a difference in the lives of Filipinos and fuel their better future. Here's your chance to grow your career with the largest and leading independent fuel company in the country - join us as our next Customer Service Hotline Assistant! What is this role about? The...

NOC Analyst Reports To: NOC Operations Lead & NOC Manager 1 / Position Summary: We are seeking dedicated and proactive NOC Analysts to monitor our applications 24/7, utilizing tools such as Centreon, Dynatrace, New Relic, and various APM tools. This role involves Windows and Linux server administration, focusing on identifying and escalating issues to the...

On-site - Makati 1-3 Yrs Exp Bachelor Full-time Responsibilities Facilitate out-patient availments thru the 24/7 Hotline. Facilitate Hospital Admission and Discharges thru the 24/7 Hotline. Secures medical documents as deemed necessary related to hotline transactions. Billing and payment verification Performs other duties and responsibilities as maybe...

We’re hiring an Omnichannel Operations & Content Expert to ensure customers get one clear, consistent Globe experience—anytime, anywhere. In this role, you’ll own Globe’s “Single Source of Truth” for pricing, policies, and brand voice across digital, retail, and hotline channels. You’ll enable seamless channel hand‑offs by training Globe...

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description We’re hiring an Omnichannel Operations & Content Expert to ensure customers get one clear, consistent Globe experience—anytime,...

QA Analyst Important Information Location: BGC, taguig Experience: at 5 years relative experience  Work Mode: Hybrid set up | 2x onsite per week            The QA Analyst is responsible for leading quality assurance activities for customer experience changes across Zendesk, ADA, and Hotline channels. The role ensures that process changes, workflow...

At least High School or College Level At least 1 year of experience in customer service (BPO experience preferred). Proven customer support or Client Service Representative experience with a customer- first mindset, and strong communication and coordination skills. Proficient in computer operating systems and Office software. English proficiency is...

Requirement: At least High School or College Level At least 1 year of experience in customer service (BPO experience preferred). Proven customer support or Client Service Representative experience with a customer- first mindset, and strong communication and coordination skills. Proficient in computer operating systems and Office software. English proficiency...

Role Responsibility: 1. Answer or receive customer requests via different service channels (calls/chat/hotline/mail/tickets), and provide timely and accurate solutions based on SOP. 2. Resolve cases within the scope of authority or escalate to the appropriate team for unresolved issues. 3. Maintain records of customer interactions, process customer accounts,...

Role Responsibility: 1. Answer or receive customer requests via different service channels (calls/chat/hotline/mail/tickets), and provide timely and accurate solutions based on SOP. 2. Resolve cases within the scope of authority or escalate to the appropriate team for unresolved issues. 3. Maintain records of customer interactions, process customer accounts,...

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Episode Experience Manager – Multi-Product Ownership The Episode Experience Manager for Multi-Product Ownership is responsible for shaping and...

At Globe, our goal is to create a wonderful world for our people, business, and nation. The Episode Experience Manager for Mobile is responsible for shaping and improving the end‑to‑end care and assisted service experience for mobile customers across human‑assisted channels, including Stores, Hotlines, and other frontline touchpoints. ...

Qualifications: 1. Proven customer support or Client Service Representative experience with a customer- first mindset, and strong communication and coordination skills. 2. Proficient in computer operating systems and Office software. 3. English proficiency is preferred. 4. Strong multitasking, prioritization, and time management skills. 5. At least High...

Qualifications -At least High School or College Level -At least 1 year of experience in customer service (BPO experience preferred). -Proven customer support or Client Service Representative experience with a customer- -first mindset, and strong communication and coordination skills. -Proficient in computer operating systems and Office software. -English...

LifeBank Microfinance Foundation, Inc. (LBF) we excel, we care, we share LifeBank Microfinance Foundation, Inc. is a non-stock and non-profit organization engaged in micro-financing initiatives that advances comprehensive and sustainable development in rural and urban areas through integrated social services. We are a major catalyst in breaking the chains of...

We are looking for an Investigation Officer to support fraud prevention and case management across the organization. In this role, you will handle end-to-end investigations, analyze digital and operational evidence, and work closely with internal teams to mitigate risks and support legal actions when needed. This position is ideal for someone with a strong...

We are looking for an Investigation Officer to support fraud prevention and case management across the organization. In this role, you will handle end-to-end investigations, analyze digital and operational evidence, and work closely with internal teams to mitigate risks and support legal actions when needed. This position is ideal for someone with a strong...

We are looking for an Investigation Officer to support fraud prevention and case management across the organization. In this role, you will handle end-to-end investigations, analyze digital and operational evidence, and work closely with internal teams to mitigate risks and support legal actions when needed. This position is ideal for someone with a strong...