helpdesk

Job Title: IT Support / Helpdesk Job Type: Full-Time (Remote) Compensation: Up to AUD 1,500/month (based on experience and qualifications) Work Schedule: Full-time Experience: 2-5+ years Who We Are At Remotely, we connect exceptional offshore professionals in the Philippines with global businesses looking to scale efficiently. We’re committed to building...

The Helpdesk Assistant provide customer service to answer customer requests for assistance either in person, by email/chat or over the phone for technical support. Answers telephone and respond to basic customer questions using established methods provided in training. Forwards call to appropriate personnel. Processes customer requests by sending faxes,...

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Summary We are seeking an energetic individual to work full-time as a Helpdesk Support Specialist. This is...

Position Summary The Team Leader is responsible for overseeing the daily operations of the Device Provisioning Engineering team, ensuring efficient device deployment, provisioning accuracy, SLA compliance, and delivery of high-quality support services. The role provides operational leadership, workforce management, coaching, and performance oversight while...

Job Description Advanced Desktop, Application & Device Support · Respond to escalated Help Desk tickets requiring Level 2 expertise. · Perform advanced diagnosis and resolution of complex Windows 11 desktop, application, and performance issues. · Troubleshoot client–server application issues, including connectivity, authentication, service dependencies,...

About the Role We are looking for an experienced and people-focused Assistant Manager, IT Helpdesk to lead our IT support team and ensure the delivery of exceptional technical services across the organization. In this role, you will oversee helpdesk operations, drive service improvements, mentor team members, and ensure that IT systems and end-user devices...

Position Summary The Technical Support / IT Helpdesk Specialist is responsible for providing first-line technical support to end users by diagnosing and resolving hardware, software, network, and system-related issues. This role ensures the smooth operation of IT services by responding to support requests, troubleshooting technical problems, maintaining IT...

About us We’re Extenteam, a dynamic company revolutionizing the short-term vacation rental industry. Our proven business model has generated consistent revenue, and we are now expanding from a professional services model to a scalable tech-based subscription-first model. As a scaling stage startup, we aim to grow our Monthly Recurring Revenue (MRR) to...

Job description Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig City Work...

Job description Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig City Work...

Responsibilities include: Taking initial telephone and email inquiries and troubleshooting and managing relatively simple hardware, software, or network problems. Logging all calls, time spent, and activity inside the ticketing system. Reset passwords/PINs for users in Active Directory, Office 365, 3CX, and other applications. Research and troubleshoot...

Job description Remote: Hybrid COMPANY PROFILE: An international European contact center specializing in IT has expanded its presence in the Philippines. The company supports consumer product businesses in developing their digital vision and driving transformation initiatives that contribute to sustained growth in...

Job description Our team is expanding, and we're looking for a skilled IT Helpdesk Support (Level 1 & Level 2) to support a UK-based client operating in the construction and accounting industry. This role suits someone who thrives on solving technical problems, enjoys direct end-user interaction, and is comfortable navigating...

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the...

Job Summary We are looking for an IT Help Desk Technician to provide Tier 1 remote technical support to US-based client facilities. This role goes beyond traditional Tier 1 support and requires hands-on working knowledge of Microsoft 365, Microsoft Entra ID (Azure AD), and Microsoft Intune from day one. The position is fully remote, with no physical...

Job description Working experience: No Experience Remote: Hybrid COMPANY PROFILE: One of the leading trusted American Companies that provides pharmaceutical services, as they are known for providing the resources and solutions for Medicine and Medical Devices in the Global Market. ...

About Grace  Grace, established in 1854, is a Standard Industries company and a leading global supplier of specialty chemicals and solutions that enable industries to enhance modern life. Our customers use our catalysts, engineered materials, process technologies and fine chemicals to manufacture everyday products – like renewable fuels,...

The Tier 1 IT Helpdesk, or MSP Support Agent provides high-quality customer service and technical support to clients through multiple communication channels, primarily by phone. Serves as the frontline support for IT and High-Speed Internet Access (HSIA) concerns, ensuring timely resolution or escalation of issues while meeting service level agreements...

The Tier 1 IT Helpdesk, or MSP Support Agent provides high-quality customer service and technical support to clients through multiple communication channels, primarily by phone. Serves as the frontline support for IT and High-Speed Internet Access (HSIA) concerns, ensuring timely resolution or escalation of issues while meeting service level agreements...

Senior Operations Helpdesk Support (Night Shift) About The Role As a Senior Operations Helpdesk Support, you will be responsible for overseeing the daily operations of the Helpdesk team, ensuring high-quality service delivery, timely case resolution, and compliance with internal procedures and Australian based client requirements. This role combines...