help jobs in Cebu City

Job Description:Position Summary & Key Areas of Responsibility:Leads support teams and ensures teams meets SLA standards.Supports Supervisor in all Supervisory duties.Works in a high volume serving as the primary interface to internal and external customers and/or their agents.Position is dedicated to Call/Incident Management operations and/or request for...

A prominent BPO company in Cebu City is hiring for an IT Support role. The position involves providing user support via various communication channels, troubleshooting technical issues, and managing user accounts. Candidates should possess strong communication skills and a basic understanding of computer hardware and software. This role offers an excellent...

Job Description Employee Recognition and Rewards Greet customers and take their orders in a friendly and efficient manner. Assist customers with menu choices, provide recommendations, and answer questions about the menu. Excellent communication skills and a friendly demeanor. Ability to manage customer expectations and handle challenging situations...

A recruitment agency is seeking a Customer Service Representative in Cebu City, Philippines to provide exceptional service regarding insurance products. Candidates should have a Bachelor's degree and 1-3 years of experience in customer service or the insurance industry. Key responsibilities include assisting with claims, evaluating customer needs, and...

TORCH Solutions is seeking a Customer Support Telco Account to join our team in Cagayan de Oro. You will handle inbound customer inquiries and provide technical support for telecommunications products and services, ensuring timely and courteous resolution.The role emphasizes accurate documentation, escalation where needed, and contributing to team training...

IONOS Philippines, part of the leading European cloud and hosting provider, is recruiting a Technical Support Representative. You will assist customers with website hosting, WordPress and related services, while balancing troubleshooting and sales-focused guidance to help businesses grow online.Join a multinational team in Cebu with a friendly culture,...

A healthcare service provider in Cebu City is seeking dedicated individuals for the role of Healthcare Account Associate. You will provide customer support by addressing healthcare-related inquiries, documenting interactions, and processing claims. The ideal candidate should be a Senior High School graduate and preferably have at least 6 months of BPO...

A leading BPO company in Cebu City is seeking Customer Service Representatives to assist consumers with returns, upgrades, and complaints. The ideal candidates should be high school graduates with at least 6 months of BPO experience, excellent communication, and interpersonal skills. This role offers exciting performance bonuses, comprehensive healthcare...

RealPage is seeking a Product Support Agent I in Cebu City to assist customers using RealPage software via phone, chat or email. You will diagnose issues, record details in the CRM and strive for high first-call resolution while escalating to Tier 2 when needed.In this full-time role, you'll contribute to customer satisfaction through clear communication,...

A leading customer service provider in Cebu City is seeking a Technical Support Representative to assist customers with technical issues via phone and email. The role involves troubleshooting problems, providing clear solutions, and documenting interactions. Candidates with strong communication skills and a background in customer service are preferred. This...

A multinational IT company is seeking a Spanish Customer Help Desk Support to assist customers via phone, email, or chat. Candidates must be fluent in Spanish and English, and they may be Filipino or foreign nationals with a permanent visa. Roles include responding to inquiries and troubleshooting issues. The job is onsite located in Cebu City with a salary...

Emapta is hiring a Network Administrator / IT Help Desk Specialist to strengthen our client’s IT infrastructure from a permanent work-from-home setup. You’ll handle troubleshooting, user account management, and security for Windows environments, while supporting Microsoft 365 and network devices. The role emphasizes proactive problem-solving and clear...

Keoni recherche un technicien support help desk N4 pour prendre en charge le support de proximité, gérer les appels et traiter incidents et demandes sur postes de travail, mobilité et visioconférence dans les environnements Windows et Office 365.Vous assurez l'inventaire, la gestion des stocks lors de réceptions et les déménagements quotidiens;...

Windward Software Philippines, Inc. is seeking a customer support specialist to provide telephone software assistance to clients.You will help users with data, system functionality, and industry best practices, delivering accurate information and courteous service. The role requires meticulous attention to detail, strong communication, and the ability to...

A leading outsourcing company is seeking a Customer Service Advisor in Cebu City. The role involves interacting with customers via calls and providing support for their inquiries. Ideal candidates possess strong customer service skills, effective communication abilities, and experience working in a fast-paced environment. This position offers flexibility and...

About usConcentrix Philippines is a leading customer service and business process outsourcing company dedicated to delivering exceptional customer experiences for our diverse global clientele. With a strong commitment to innovation, quality, and employee development, we pride ourselves on creating a workplace where talented individuals can thrive and make a...

A leading global support services company in Cebu City is seeking a Support Analyst. This on-site, full-time role focuses on providing technical support and troubleshooting for end users. Candidates should have excellent customer service skills and strong technical knowledge, particularly in Microsoft systems and hardware troubleshooting. The position...

A leading BPO service provider in Cebu City is seeking an IT Help Desk professional. This role involves providing friendly, professional support, resolving issues independently, and managing tickets through ServiceNow. The ideal candidate will have over 2 years of experience in a similar role, excellent English communication skills, and a background in...

NCR Voyix in Cebu City is seeking a proactive supervisor to lead support teams and ensure SLA standards. The role focuses on Call/Incident Management and escalation handling, with emphasis on process improvement and knowledge-base integrity.Ideal candidates will demonstrate strong communication, leadership by example, and a sense of urgency, with technical...

Optum Philippines in Cebu City is seeking a technical support professional to resolve 24/7 issues across hardware, software, and network connectivity. You will troubleshoot applications including MS Office, Tableau and RightFax, and translate complex concepts into clear guidance over the phone.The role emphasizes strong communication, integrity, and...