help desk agent

Job DescriptionPosted Monday, July 27, 2026 at 7:00 AMAbout Signant HealthAt Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands‑on operational support — so better data leads to better decisions in...

At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands‑on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of...

**About Signant Health** At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to...

HCL Technologies Philippines Inc is seeking a Service Desk Agent L1 to be the first point of contact for customers and employees seeking IT assistance. The role involves troubleshooting issues, documenting resolutions in ServiceNow, and coordinating with higher-level IT teams to resolve problems efficiently.The position requires phone support experience and...

HCL Technologies Philippines Inc is seeking a Service Desk Agent L1 to be the first point of contact for customers and employees seeking IT assistance. The role involves troubleshooting issues, documenting resolutions in ServiceNow, and coordinating with higher-level IT teams to resolve problems efficiently. The position requires phone support experience and...

About Signant HealthAt Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance...

Position Summary: Responsible for the delivery of CUA Helpdesk and associated support services for the user community across North America & Philippines. Methods of delivery will include email.   Overall Responsibilities:   Acts as the initial point of contact for ticketing and emails from internal staff and client regarding client account...

Signant Health in the Philippines is seeking a motivated Tier 1 Help Desk Agent to join our on-site Help Desk team. You will be the first point of contact for users of AI-driven Tier 0 systems in clinical trial products, providing technical assistance and troubleshooting to ensure smooth operations.The role requires problem-solving, empathy, and clear...

Signant Health in the Philippines is seeking a motivated Tier 1 Help Desk Agent to be the first point of contact for users interacting with AI-driven Tier 0 systems in clinical trial products.The role requires strong problem-solving, empathy, and the ability to work in a fast-paced, 24/7 rotating shift model; onsite work is required.Candidates should have...

Signant Health in the Philippines is seeking a motivated Tier 1 Help Desk Agent to be the first line of contact for users of AI-driven systems in clinical trial products. You will provide technical assistance, troubleshoot issues, and ensure smooth operation for Signant Health platforms.Join a fast-paced, global team with 24/7 shift rotations and onsite...

At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands‑on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

**About TaskUs:** TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Provide first level diagnostics and problem resolution for Windows, Mac, Ubuntu/Linux, manufacturing tool automation, manufacturing applications Ticket queue monitoring and ticket routing TI specific application monitoring tool (Sentinel) Receiving, documenting, resolving and/or escalating service requests/incidents via web tickets or phone calls. Work with...

About TaskUsTaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...

Job Description – Help Desk Executive The role involves monitoring multiple WhatsApp groups, understanding user queries through calls, creating and tracking support tickets, coordinating with internal teams, and ensuring every issue is followed through to resolution. Key Responsibilities Monitor customer and field WhatsApp groups throughout the day and...

**ABOUT US:** **CEF Solutions Inc**. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise in providing specialized staffing services, ensuring that clients have access to top...

Position Summary & Key Areas of Responsibility: Leads support team leaders and ensures teams meet SLA standards. Coaches team to meet service level agreement objectives. Supports Manager providing key metrics, inputs, SLA results and action plans. Position is to guarantee the Call/Incident Management operations and/or request for escalation. Research and...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

About TaskUs TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...