helloconnect

About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

HelloConnect is seeking a Payroll Team Leader to manage and develop a high-performing payroll team in the Philippines. You will ensure accurate, timely, and compliant payroll operations while partnering with employees, managers, and finance.The role emphasizes process improvements, strong controls, and reporting frameworks, with opportunities for...

HelloConnect is seeking an experienced Operational Excellence professional to drive process improvement across multiple business functions within a dynamic, global BPO environment.You will map current workflows, identify bottlenecks, lead Lean Six Sigma initiatives, and collaborate with AI and automation specialists to deploy digital solutions. This role...

HelloConnect in Manila is seeking a Data / BI Analyst to transform data into actionable insights and build self-service dashboards for data-driven decisions. You will collaborate with stakeholders, collect and analyze large datasets, and maintain comprehensive data product documentation.We value curiosity, proactive problem solving, and an ability to work...

HelloConnect in Manila (BGC) is seeking a data analytics professional to drive operational insights, performance analytics, and transformation impact measurement. You’ll enable fact-based decision-making across Operational Excellence initiatives and help unlock value across initiatives. The role acts as the analytical engine of the transformation team,...

About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

HelloConnect in Manila is seeking a Purchasing Team Leader to guide a pan-European purchasing function. You will supervise Coordinators, coordinate with global supply chain clusters, and ensure accurate, timely purchase orders across European markets.Strong leadership, KPI ownership, and data-driven reporting are essential. English proficiency is required;...

HelloConnect in Manila is seeking a Payroll Team Leader to oversee end-to-end payroll operations, ensuring accuracy, timeliness, and regulatory compliance. You will lead a high-performing payroll team, develop staff, and partner with Finance and HR on payroll policy and reporting. The role requires strong knowledge of Philippine payroll processes, statutory...

HelloConnect is seeking a detail-oriented Sourcing Coordinator to support procurement strategy and optimize supply chain operations for our Meal Kit and Ready-to-Eat brands. You’ll partner with purchasing leaders, coordinate cross-functional processes, and ensure data accuracy. You’ll manage vendor onboarding, pricing updates, SKU data, and product specs...

HelloConnect in Manila is seeking a Procurement Team Leader to drive performance and manage a dynamic procurement team. You will oversee day-to-day activities, assign tasks, and coach team members to optimize efficiency, ensuring alignment with organizational goals. The role emphasizes collaboration across departments and the ability to deliver results in a...

HelloConnect in Manila (Inoza tower, BGC) invites applications for an IT support role focused on AI platforms. You will triage, diagnose, and document complex AI tickets, guiding users through governance and onboarding to Claude, Gemini, and Slack AI. The role requires 2–4 years in IT support, strong ticket hygiene, and clear communication with...

HelloConnect in Manila is seeking a Team Leader to drive operational excellence by managing daily agent performance, coaching, and coordinating with leadership, clients, and frontline staff. You’ll foster a high-performance culture in collaboration with CX and Training experts, contributing to customer satisfaction and business success.We welcome...

HelloConnect, Inc. is seeking a Global People Shared Services Team Lead to oversee end-to-end employment life cycle processes, ensure SLA adherence, and drive continuous improvement. You will lead a team, collaborate with stakeholders, and maintain data confidentiality while delivering high-quality HR services. The role emphasizes operational excellence,...

HelloConnect is looking for a skilled Advanced Embroidery Digitizer to join the team in BGC, Taguig City. This role involves converting customer artwork into optimized stitch files using Tajima DG16, ensuring the highest quality.Candidates should have 2-3 years of experience, expertise in embroidery software, and a strong understanding of machine operation....

HelloConnect is seeking a proactive live chat agent to join our pioneer account. You will be the first point of contact for customers, addressing general inquiries, billing, and switching process issues, and coordinating with support teams to resolve complex cases.This remote role offers competitive compensation, wellness benefits, an annual learning budget,...

HelloConnect is seeking a customer support representative in the Philippines, fluent in Dutch and English. This role involves delivering exceptional support via voice and non-voice channels, ensuring customer satisfaction. The ideal candidate should have experience in customer service, strong communication skills, and the ability to multitask effectively....

HelloConnect is seeking a proactive live chat agent to join our pioneer account. You will be the first point of contact for customers, addressing general inquiries, billing, and switching process issues, and coordinating with support teams to resolve complex cases.This remote role offers competitive compensation, wellness benefits, an annual learning budget,...

About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

HelloConnect, a Manila-based subsidiary of HelloFresh, is seeking a Purchasing Coordinator to support our Supply Chain Operations across markets. You will generate and manage purchase orders, collaborate with Forecasting, Procurement, Warehouse, and Suppliers, and ensure orders are accurate, timely, and aligned with business needs.The ideal candidate has at...

HelloConnect, a Manila-based subsidiary of HelloFresh, is seeking a Purchasing Coordinator to support our Supply Chain Operations across markets. You will generate and manage purchase orders, collaborate with Forecasting, Procurement, Warehouse, and Suppliers, and ensure orders are accurate, timely, and aligned with business needs.The ideal candidate has at...