hcl technologies

HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services,...

About HCL Software HCL Software is a division of HCL Technologies that operates its primary software business. We develop, market, sell, and support over 20 product families in the areas of DevSecOps, Automation, Digital Solutions, Data Management, Marketing, and Commerce. We have offices and labs around the world to serve thousands of customers. Our...

About HCLSoftware HCL Software is a division of HCL Technologies that operates its primary software business. We develop, market, sell, and support over 20 product families in the areas of DevSecOps, Automation, Digital Solutions, Data Management, Marketing, and Commerce. We have offices and labs around the world to serve thousands of customers. Our...

HCL Software is a division of HCL Technologies that operates its primary software business. We develop, market, sell, and support over 20 product families in the areas of DevSecOps, Automation, Digital Solutions, Data Management, Marketing, and Commerce. We have offices and labs around the world to serve thousands of customers. Our innovative and fresh...

HCL Software is a division of HCL Technologies that operates its primary software business. We develop, market, sell, and support over 20 product families in the areas of DevSecOps, Automation, Digital Solutions, Data Management, Marketing, and Commerce. We have offices and labs around the world to serve thousands of customers. Our innovative and fresh...

HCL Technologies Limited is seeking a Senior Analyst - English, German, and Microsoft Windows for remote Service Desk support. You will resolve Level 1 tickets via phone, email, or chat, within agreed SLAs, delivering strong customer satisfaction. Join a global technology leader with 223,000 employees across 60 countries, focusing on digital, engineering,...

HCL Technologies Philippines Inc in Taguig is seeking a Service Desk Analyst L1 to act as the first contact for customers and employees seeking IT assistance. You will diagnose hardware, software, and network issues, document problems, and route complex tickets to higher levels for resolution.Strong English communication, proven phone support or helpdesk...

HCL Technologies Philippines Inc. is seeking a Customer Service Associate to respond to telephone inquiries, gather information, and resolve issues following standard scripts.You will communicate options for resolution and inform customers about available services, while assessing their needs. The role requires strong English communication, proficiency in...

HCL Technologies Philippines Inc is seeking a Service Desk Manager to lead the first- and second-line technology support across the organization. You will own incident handling, triage, escalation, and resolution, ensuring service levels are met and customers experience is improved. You will coach analysts, set standards for ticket triage, and step in during...

HCL Technologies Philippines Inc is seeking a Subject Matter Expert (SME) to serve as the primary process expert for designated accounts and lines of business. You will coach agents, provide real-time guidance on policies and procedures, and assist leaders in floor operations and escalations.The role drives coaching opportunities, monitors performance, and...

HCL Technologies Philippines Inc in Taguig is seeking a Customer Service Representative to respond to inquiries and resolve complaints in real-time, using fluent English. You will gather information, log calls and guide customers to appropriate solutions.The role is onsite at McKinley Hills, Taguig, with night shift availability and benefits such as Day 1...

HCL Technologies Philippines Inc invites applications for a Customer Service Representative (CSR) to handle customer inquiries and resolve issues according to SLA. The role requires onsite work in Taguig and night shifts; candidates should convey information clearly and professionally.Requirements include at least 1 year CSR experience, 2 years BPO...

HCL Technologies Philippines Inc. is seeking a customer support representative to provide accurate information to customers and resolve inquiries in line with SLAs.You will work both independently and as part of a team to maintain quality standards and ensure customer satisfaction. Candidate should have at least 1 year of international BPO experience,...

HCL Technologies Philippines Inc. is seeking a billing support associate to assist customers with billing questions via email and chat. Fresh graduates are welcome, and clear English communication is essential.You will read billing documentation and work with global teams while learning and growing in a shifting schedule environment. The role emphasizes...

HCL Technologies Philippines Inc. is seeking a provisioning professional with strong telecom knowledge to manage LEC interactions and porting orders. You will coordinate with internal and external stakeholders, escalate issues, and support complex orders while contributing to process improvements.Ideal candidates have CCNA knowledge, networking basics...

HCL Technologies Philippines Inc in Taguig/Metro Manila seeks a Process Trainer (Collections Account) to deliver end-to-end training, from new hire onboarding to process-specific modules, ensuring learners reach proficiency on graduation.You will design materials, assessment tools, and coaching programs, provide floor support, and partner with operations and...

HCL Technologies Philippines Inc is seeking a Customer Service Representative (CSR) to provide information and resolve customer issues within defined SLAs. The position requires on-site work in Taguig and may involve night shifts; strong communication in English is essential.Key duties include handling calls, researching information, logging interactions,...

HCL Technologies Philippines Inc. is seeking a Service Desk Voice Analyst to be the first point of contact for users, focusing on store support, incident triage, and first contact resolution. The role requires diagnosing and resolving issues spanning POS, network, and enterprise apps while guiding store users over voice channels. A background in IT technical...

HCL Technologies Philippines Inc is seeking a Team Leader to manage daily team operations and drive project progress. You will coordinate with stakeholders, oversee prioritization, and coach a 15+ member group to meet high performance standards. The role requires strong English, leadership experience, and proficiency in MS Office. You will handle...

HCL Technologies Limited is seeking candidates for a role involving strong Service Desk management, strategic planning, and stakeholder engagement in Manila, Philippines. Responsibilities include guiding team development and ensuring compliance with service level agreements, while actively engaging in the business's growth initiatives.The position also...