guest services

Company Description Raffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views. Since its opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum....

Description Welcoming guests as they arrive and checking them into their rooms Answering phone calls and responding to guest inquiries Handling guest complaints and resolving issues in a timely and professional manner Processing payments and maintaining accurate guest records Assisting guests with luggage and other requests Coordinating with housekeeping and...

REQ15089 Agent, Guest Services (Open Date: 21/09/2026)POSITION SUMMARY: The Agent, Guest Services is an individual who answers multi-line calls, assists with the inquiries and/or directs the calls to the appropriate destinations promptly.The agent is tasked with providing professional and swift service to guests and facilities at the property in an informed...

Our Global Operating Center located in Manila is pivotal to enhancing the Firm’s operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human...

About the Role When a guest calls or texts us, it's rarely because their trip is going well. They're checking in late and can't find the lockbox. They're standing outside a unit that won't unlock. Something in the place they booked for a getaway just broke. For most guests, reaching out to us is the last thing they want to be doing with their vacation and...

Company DescriptionRaffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views.Since its opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum....

In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Boracay and under the direct supervision of the Guest Services Supervisor and within the limits of established policies, procedures and Rooms Division Manual, the Guest Services Agent ensures guest satisfaction by providing personalized service...

FILINVEST COMPANY: CRIMSON RESORT & SPA BORACAY  JOB SUMMARY: In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Boracay, the Guest Services Manager assist in managing Guest Services, ensures guest satisfaction by providing personalized service in the most courteous and efficient...

Filinvest Hotel: CRIMSON HOTEL FILINVEST CITY MANILA The Guest Services Manager at Crimson Hotel Filinvest City Manila is responsible for ensuring exceptional guest experiences by overseeing front office operations, managing guest relations, and maintaining high service standards. This role requires strong leadership, problem-solving skills, and a...

Our Global Operating Center located in Manila is pivotal to enhancing the Firm’s operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human...

Crimson Resort & Spa Mactan is seeking a motivated Receptionist to welcome guests, manage seating, take orders, and coordinate with the kitchen to ensure exceptional dining experiences. The role involves maintaining service standards, attending product knowledge sessions, and contributing to guest satisfaction.Under the supervision of the outlet restaurant...

A hospitality service provider in Metro Manila is seeking a Front Desk Associate to greet guests, manage check-in/out processes, and assist with inquiries. Ideal candidates will have a Bachelor's degree in Hospitality Management or a related field, along with excellent customer service, communication, and interpersonal skills. This position is suitable for...

Guest Services Specialist Guest Services Specialist Cooley is seeking a Guest Services Specialist to join the Office Services/Facilities team. Position summary: Under the direction of the Operations Manager and/or Director of Administration, the Guest Services Specialist is responsible for overseeing the day-day hospitality service operations and directing...

REQ15089 Agent, Guest Services (Open Date: 21/09/2026) Position Summary The Agent, Guest Services is an individual who answers multi-line calls, assists with the inquiries and/or directs the calls to the appropriate destinations promptly. The agent is tasked with providing professional and swift service to guests and facilities at the property in an informed...

📍 Location: Ayala Museum, Makati City — Onsite🕗 Schedule: Tuesday to Sunday, 10:00 AM – 7:00 PM💰 Salary: ₱20,000 + HMO📄 Contract: 12-Month Project-BasedQualifications:At least a College GraduatePreferably a graduate of Tourism, Hospitality, or related coursesWith experience in front desk, frontline, customer service, or similar...

Location:Ayala Museum, Makati City — Onsite Schedule:Tuesday to Sunday, 10:00 AM – 7:00 PM Salary:₱20,000 + HMO Contract:12-Month Project-Based Qualifications: At least a College Graduate Preferably a graduate of Tourism, Hospitality, or related courses With experience infront desk, frontline, customer service, or similar roles Excellent communication...

Guest Services Coordinator Cooley is seeking a Guest Services Coordinator to join the Office Services/Facilities team. Position summary: The Guest Services Coordinator is responsible for the conference center, food service functions and satellite kitchens. Coordinate schedules for internal meetings and functions with the Facilities Department. Work with...

JOB DESCRIPTION :– Provide guidance to clients on the procedures at the Spa– Scheduling appointments, checking in clients, and registering them for treatments in accordance with company policies and procedures– Answer telephone calls and provide accurate information to clients (in English and Thai)– Assist colleagues whenever necessaryOther tasks as...

Responsibilities:Greet and welcome guests warmly upon arrival, providing information and assistance as needed.Address guest inquiries and concerns promptly and courteously through various communication channels.Coordinate check-ins, check-outs, and reservations efficiently, ensuring accuracy and satisfaction.Provide information about amenities, facilities,...

Be part of our newly acquired brands from Singapore,Tiong Bahru Bakery and Common Man Coffee Roasters. TheGuest Service Specialistisresponsible for: Responsible for the seat of customers, explain menu items, take orders, refill drinks, and clear tables.Greet customers and offer menu recommendations, assist with seating arrangements, and provide timely...