guest service supervisor

Position Overview As the head of the Guest Services department reporting directly to the General Manager, this is a hands-on, working leadership role that orchestrates daily operations across the front desk, reservations, sales, tours and transfers, and spa operations. Rather than managing solely from an office, this supervisor is expected to lead by...

From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all...

Position OverviewAs the head of the Guest Services department reporting directly to the General Manager, this is a hands‑on, working leadership role that orchestrates daily operations across the front desk, reservations, sales, tours and transfers, and spa operations. Rather than managing solely from an office, this supervisor is expected to lead by...

MARINA DEL SOL RESORT AND YACHT CLUB (MDS) is a member of Rayomar Management Inc.'s group of companies. Rayomar, one of the country’s progressive investment and management entity since 1980 , has operation and ownership of several companies involved in shipping, crewing, logistics, freight forwarding and international trading. MDS was established in 2019...

Company DescriptionFrom the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides...

ResponsibilitiesOversee daily operations, ensuring smooth crowd flow, and high-quality service during peak hours.Supervise, train, mentor, and motivate utility staff. This includes scheduling, managing attendance, and evaluating performance.Resolve customer complaints and inquiries professionally to ensure a positive dining experience.Inspect the premises...

Company Description From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides...

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?About the TeamJoin Crowne Plaza one of the largest and best loved premium hotel...

Job BriefThe Guest Services Center Supervisor will be at the forefront of delivering exceptional customer service and ensuring guest satisfaction. With a strong focus on front office and guest services, this role offers the opportunity to thrive in a fast-paced, innovative environment while leading a team dedicated to creating memorable guest experiences.Job...

Company Description From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides...

Seda Vertis North in Quezon City is seeking a Concierge Supervisor to oversee concierge operations and ensure guests receive prompt, personalized, and professional assistance throughout their stay. The role will supervise the Concierge team and coordinate with Front Office, Bell Service, Housekeeping, Security, and other departments to deliver smooth...

Job Responsibilities • Supervise and train front desk agents, ensuring they adhere to hotel policies and provide exceptional customer service. • Train new front desk employees on hotel procedures, systems, and service standards. • Provide assistance and support to front desk agents during busy periods or challenging situations. • Ensure proper...

A leading restaurant in the Philippines is seeking a manager to oversee operations and manage customer service staff. Responsibilities include conducting briefings, ensuring effective merchandising, and evaluating staff performance. The ideal candidate holds a degree in hospitality or restaurant management and has 2+ years of supervisory experience in the...

A hospitality services company in Makati is seeking a Housekeeping Supervisor to oversee personnel and ensure cleanliness and sanitation standards. The ideal candidate will possess strong attention to detail and have 1-3 years of experience in housekeeping. You will supervise the team, handle schedules, and provide excellent customer service to guests....

Landers in the Philippines is seeking a store supervisor to manage opening/closing, ensure QSC standards, and drive floor profitability. You will direct and supervise shifts to achieve efficient service and maintain product quality.You will oversee daily operations, maintain clean facilities, monitor inventory, assist with scheduling, and resolve guest...

Guest Relations Supervisor is responsible for overseeing front desk operations to ensure efficient service delivery and exceptional guest experiences. Supervises and supports Guest Relations Agents by providing guidance, training, and performance oversight. Ensures adherence to service standards, handles guest concerns promptly, and maintains a welcoming and...

POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust...

University Pad Residences in Metro Manila seeks an Operations Supervisor to oversee Admissions, Front Office, Kitchen, Housekeeping, and Room Attendants, ensuring SOPs and smooth workflows. You will monitor occupancy, revenue, and guest satisfaction, collaborating with Sales to drive promotions that boost occupancy and handle tenant requests with high...

Race and Recreation Enterprise, Inc. seeks a Branch Supervisor for Champs Burgers at Madison Galeries, Cupang, Muntinlupa. The role oversees day-to-day operations, staff, inventory, and customer experience.You will ensure menu items meet recipes and hygiene standards, forecast sales, and contribute to local marketing initiatives while supporting a fast-paced...

Job Duties & Responsibilities Ensure guests receive personalized and high-quality service throughout their stay. Address and resolve guest concerns and complaints efficiently and professionally. Monitor guest feedback through surveys, online reviews, and direct interactions to identify improvement areas. Implement guest loyalty programs and VIP services to...