guest service agent

JOB DESCRIPTION :– Provide guidance to clients on the procedures at the Spa– Scheduling appointments, checking in clients, and registering them for treatments in accordance with company policies and procedures– Answer telephone calls and provide accurate information to clients (in English and Thai)– Assist colleagues whenever necessaryOther tasks as...

Company Description From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides...

From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all...

Melco Resorts & Entertainment Limited in Manila is seeking an Agent, Guest Services to handle multi-line calls, assist guests, and direct inquiries to the right destination with Forbes-level service. You will maintain knowledge of hotel services, answer inquiries, input data, and work with the team to meet KPIs.The role requires one year in BPO or luxury...

Melco Resorts & Entertainment in Manila is seeking a Gateway Agent to handle multi-line calls, guide enquiries, and route bookings promptly. You will maintain product knowledge of City of Dreams Manila facilities, upsell when appropriate, and ensure guest satisfaction across the pre-arrival, stay, and departure phases.The role requires strong English...

Select how often (in days) to receive an alert:Be A Game ChangerJoin Okada Manila, Where Passion Meets Fun!Guest Services Agent (Req. ID No. 1686)Business Unit: Hospitality & EntertainmentDivision: HotelI. BASIC PURPOSE / JOB BRIEF:The Guest Services Officer is responsible for delivering a seamless hotel guest journey during the arrival, in-house, and...

We’re looking for a new Guest Service Agent vacancy in Philippines Attention! This vacancy is temporarily suspended! Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Guest Service Agent to take ownership of delivering exceptional first impressions – with a little bit of variety from registration...

Melco Resorts & Entertainment Limited in Manila seeks an Agent, Casino Services & Reservations to handle multi-line calls, respond to enquiries, and direct requests to the right departments.You will maintain knowledge of hotel services, events, and availability, process reservations, and ensure guest expectations are met in line with Forbes standards.The...

Select how often (in days) to receive an alert:Be A Game ChangerJoin Okada Manila, Where Passion Meets Fun!Guest Services Agent (Req. ID No. 1731)Business Unit: Hospitality & EntertainmentDivision: HotelI. BASIC PURPOSE / JOB BRIEF:The Guest Services Officer is responsible for delivering a seamless hotel guest journey during the arrival, in-house, and...

LaVie is seeking an Agent in the Guest Services Center in Manila to deliver exceptional guest service for gaming and hospitality offerings. The role involves handling inquiries by phone, email, and chat, assisting with bookings, resolving issues, and ensuring interactions reflect service excellence.Requirements include 1-2 years in customer service or guest...

Okada Manila in Manila invites applications for a Guest Services Agent to deliver a seamless guest journey from arrival to departure, with a focus on VIP guests and frontline front desk support.The role requires college-level education, at least 1 year of frontline hotel experience in a 5-star setting, and proficiency with hotel PMS (Opera) and Microsoft...

SHANG REGENCY HOTELS CORP. is seeking a Bell Desk Attendant in Makati to warmly welcome guests, manage luggage, and assist with routine services at the hotel entrance and lobby. The role involves coordinating with Front Office, Concierge, and housekeeping to ensure seamless guest experiences.Responsibilities include handling luggage, facilitating...

GOLDEN PRINCE HOTEL & SUITES in Cebu City is seeking a friendly Front Desk Agent to greet guests, handle check-ins/outs, verify IDs, and explain services. You will manage reservations and provide accurate PMS entries, delivering a warm welcome.Responsibilities include addressing guest inquiries, coordinating with reservations and housekeeping, processing...

Pour Kings Enterprises Inc. in Makati City is seeking a Front Office professional to serve as the first point of contact for guests.This full-time role is centered on delivering exceptional customer care, managing check-ins/check-outs, and coordinating across guest-facing departments to uphold our hospitality standards. The ideal candidate will have a high...

Shangri-La The Fort, Manila Shangri-La The Fort, Manila, located within Fort Bonifacio, the former military base and city centre. With 60 storeys, comprising 576 hotel guestrooms, 97 hotel residences and 96 exclusive Horizon Homes, the building is destined to become a Manila landmark. The new hotel will complement the company’s five existing properties in...

REQ15089 Agent, Guest Services (Open Date: 21/09/2026)Position SummaryThe Agent, Guest Services is an individual who answers multi-line calls, assists with the inquiries and/or directs the calls to the appropriate destinations promptly.The agent is tasked with providing professional and swift service to guests and facilities at the property in an informed...

REQ15089 Agent, Guest Services (Open Date: 21/09/2026)POSITION SUMMARY:The Agent, Guest Services is an individual who answers multi-line calls, assists with the inquiries and/or directs the calls to the appropriate destinations promptly. The agent is tasked with providing professional and swift service to guests and facilities at the property in an informed...

Job Brief The Agent, Guest Services Center plays a crucial role in delivering exceptional customer service and support to guests across gaming and hospitality offerings. This position is responsible for managing guest inquiries, assisting with reservations, resolving issues, and ensuring that every interaction reflects the company’s commitment to service...

About Us:At Scotty’s Action Sports Network, we pride ourselves on providing exceptional watersport experiences to our guests in the beautiful waters of Mactan. Our commitment to impeccable service and unforgettable adventures sets us apart in the industry for the last 20 years. We are currently seeking a highly motivated and passionate Guest Relation Agent...

Dusit Thani Hotel seeks a Service Center Agent to manage external calls and coordinate internal communications, delivering warm, guest-focused service and ensuring a professional first impression.You will handle wake-up calls, guest messages, and transfers, maintain privacy, and support housekeeping and F&B requests with accuracy. The role emphasizes...