guest service

Description Welcoming guests as they arrive and checking them into their rooms Answering phone calls and responding to guest inquiries Handling guest complaints and resolving issues in a timely and professional manner Processing payments and maintaining accurate guest records Assisting guests with luggage and other requests Coordinating with housekeeping and...

REQ15089 Agent, Guest Services (Open Date: 21/09/2026)POSITION SUMMARY: The Agent, Guest Services is an individual who answers multi-line calls, assists with the inquiries and/or directs the calls to the appropriate destinations promptly.The agent is tasked with providing professional and swift service to guests and facilities at the property in an informed...

About the Role When a guest calls or texts us, it's rarely because their trip is going well. They're checking in late and can't find the lockbox. They're standing outside a unit that won't unlock. Something in the place they booked for a getaway just broke. For most guests, reaching out to us is the last thing they want to be doing with their vacation and...

Company DescriptionRaffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views.Since its opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum....

In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Boracay and under the direct supervision of the Guest Services Supervisor and within the limits of established policies, procedures and Rooms Division Manual, the Guest Services Agent ensures guest satisfaction by providing personalized service...

FILINVEST COMPANY: CRIMSON RESORT & SPA BORACAY  JOB SUMMARY: In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Boracay, the Guest Services Manager assist in managing Guest Services, ensures guest satisfaction by providing personalized service in the most courteous and efficient...

Filinvest Hotel: CRIMSON HOTEL FILINVEST CITY MANILA The Guest Services Manager at Crimson Hotel Filinvest City Manila is responsible for ensuring exceptional guest experiences by overseeing front office operations, managing guest relations, and maintaining high service standards. This role requires strong leadership, problem-solving skills, and a...

Company Description From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides...

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Guest Services Agent Theme Parks & Attractions | Acquire Intelligence Every day, guests reach out planning their...

PURPOSE Guest Service Driver must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Applicants must have the ability to multi-task, be detail-oriented, and be able to solve problem in order to effectively deal with internal and external guest. BASIC FUNCTIONS The Guest Services Driver is...

Company DescriptionFrom the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides...

A local food service establishment in Davao del Sur is seeking customer service staff to provide exceptional service by taking orders and serving food. Responsibilities include maintaining cleanliness in the dining area and collaborating with kitchen staff during busy hours. Ideal candidates should possess strong communication skills, multitasking abilities,...

The Guest Service Attendant (GSA) is responsible for providing friendly, efficient, and personalized service to hotel guests. The GSA assists guests from arrival to departure, handles requests and inquiries, provides information about hotel facilities, and coordinates with other departments to ensure a smooth and pleasant guest experience. Duties and...

Our Global Operating Center located in Manila is pivotal to enhancing the Firm’s operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human...

Company Description From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides...

Company Description From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides...

Company Description Raffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views. Since its opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum....

Our Global Operating Center located in Manila is pivotal to enhancing the Firm’s operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human...

Our Global Operating Center located in Manila is pivotal to enhancing the Firm’s operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human...

Crimson Resort & Spa Mactan is seeking a motivated Receptionist to welcome guests, manage seating, take orders, and coordinate with the kitchen to ensure exceptional dining experiences. The role involves maintaining service standards, attending product knowledge sessions, and contributing to guest satisfaction.Under the supervision of the outlet restaurant...