grievance

It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.Job SummaryThe Healthcare Grievance Champion is responsible for serving as a subject matter expert and senior-level support resource for U.S. healthcare contact center operations. This role provides floor...

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary The Healthcare Grievance Champion is responsible for serving as a subject matter expert and senior-level support resource for U.S. healthcare contact center operations. This role provides floor...

VXI is seeking a Healthcare Grievance Champion to act as a subject matter expert and senior support resource for U.S. healthcare contact center operations.You will provide floor coaching, grievance resolution assistance, process guidance, and escalation management while ensuring compliance with client restraints and regulatory requirements. The role works...

DBS is seeking a Senior Complaint Handling Officer to manage escalated customer grievances, ensuring timely resolutions and high-quality outcomes. The role emphasizes proactive communication, stakeholder collaboration, and adherence to SLAs in a dynamic banking environment. Key skills include complaint handling, escalation management, Excel, and data...

Ascendion is seeking a Grievance/Compliance Specialist in the Philippines to lead intake, investigations, and documentation of grievances and incidents across operations. You will ensure adherence to regulatory requirements including Medi-Cal, PACE, and DHCS, while protecting PHI and driving process improvements.The role involves end-to-end investigations,...

Job Description:It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.Job SummaryThe Healthcare Grievance Champion is responsible for serving as a subject matter expert and senior-level support resource for U.S. healthcare contact center operations. This role...

VXI Global Solutions is seeking a Healthcare Grievance Champion to serve as SME and senior support for U.S. healthcare contact center operations. You will provide floor coaching, grievance resolution guidance, and escalation management while ensuring compliance with client and regulatory requirements. The role acts as a liaison between frontline agents,...

Vikings Group of Companies is seeking an experienced Employee Relations Supervisor to oversee employee relations matters and help maintain a positive, fair, and productive work environment. The role will handle employee concerns, disciplinary cases, workplace investigations, conflict resolution, and ensure compliance with Philippine labor laws. You will...

A healthcare staffing agency in Metro Manila seeks a Grievance & Appeals specialist to manage appeal records and present case summaries to clients. Candidates must hold a US RN license and have at least three months of clinical experience. This role includes a signing bonus and an E-gift voucher upon application completion. The ideal candidate will...

About the role The Grievance/Compliance Specialist is responsible for conducting thorough and impartial investigations into grievances, complaints, and incidents across company's operations. This role serves as the primary point of contact for grievance intake, case management, investigation, documentation, and resolution. The Compliance Specialist ensures...

Accenture is seeking a USRN Utilization Management Senior Analyst in the Philippines. The role involves creating complete appeal records, drafting detailed case summaries, and submitting cases for regional reviews. You will present summaries to the client’s Grievance Team and Medical Directors, ensuring adherence to turnaround times while supporting...

Cognizant is seeking a Registered Nurse (RN) to support healthcare and BPO clients. The role requires 1–3 years of relevant experience, preferably including grievance handling and case appeals.You’ll start on a full onsite basis during training and transition to a hybrid setup (2x onsite per week) once production begins in Taguig. Strong written and...

DBS is seeking a Senior Complaint Handling Officer to manage escalated customer grievances, ensuring timely resolutions and high-quality outcomes. The role emphasizes proactive communication, stakeholder collaboration, and adherence to SLAs in a dynamic banking environment.Key skills include complaint handling, escalation management, Excel, and data...

About DBS: As Asia's leading bank, DBS is committed to helping our customers achieve their financial aspirations. Our Consumer Banking Group offers a comprehensive suite of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, designed to meet customer needs at every life stage. We pride ourselves on...

MangoJob- Recruitment Platform in the Philippines is seeking an Employee Relations Officer to manage employee concerns, workplace cases, and fair policy application. This on-site role in Mandaluyong requires 1-3 years of HR experience and a Bachelor's degree.The successful candidate will document grievances, support investigations, prepare disciplinary...

MangoJob- Recruitment Platform | Jobs & Hiring App in Makati is seeking an Employee Relations Officer with 2–4 years of HR generalist experience to handle employee concerns, workplace cases, and the fair implementation of company policies.You will receive and document grievances, conduct fact-finding, prepare notices and disciplinary records, and advise...

About the role The Grievance/Compliance Specialist is responsible for conducting thorough and impartial investigations into grievances, complaints, and incidents across company's operations. This role serves as the primary point of contact for grievance intake, case management, investigation, documentation, and resolution. The Compliance Specialist ensures...

MangoJob- Recruitment Platform | Jobs & Hiring App is seeking an Employee Relations Officer in the Philippines to handle employee concerns, workplace cases, and ensure fair policy implementation.The ideal candidate should be organized, capable in the relevant field, and able to work professionally with the assigned team, with knowledge of Philippine labor...

About DBS:As Asia's leading bank, DBS is committed to helping our customers achieve their financial aspirations. Our Consumer Banking Group offers a comprehensive suite of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, designed to meet customer needs at every life stage. We pride ourselves on...

Ascendion is seeking a Grievance/Compliance Specialist in the Philippines to lead intake, investigations, and documentation of grievances and incidents across operations. You will ensure adherence to regulatory requirements including Medi-Cal, PACE, and DHCS, while protecting PHI and driving process improvements. The role involves end-to-end investigations,...