genpact llc

Genpact Services LLC is inviting applications for the role Work Force Management - Manager. The position focuses on creating and maintaining schedules to ensure coverage aligns with contractual requirements across business functions, while balancing productivity, service levels, shrinkage, and agent preferences. You will monitor RTM, queues, occupancy,...

Genpact Services LLC (Philippines branch) in Cebu City seeks a Sr. Associate - F&A (AP) to handle end-to-end invoice processing, validation, and timely payment releases. You will review supplier details, PO, and bank data while aligning with AP guidelines to minimize errors. The role requires strong attention to detail, ability to collaborate with...

Genpact Services LLC in Alabang, Muntinlupa, seeks an Accounts Payable Analyst (Korean) to manage vendor payments, payment proposals, and reconciliations in support of global Source to Pay goals. This individual contributor role requires a Bachelor’s degree in business, engineering, or finance, fluent English, and Korean language skills, plus ERP/SAP and...

Genpact Services LLC (Philippines branch) is seeking a Front Line Manager for BCM - Core Ops to lead risk and compliance across banking processes. You will drive governance, audit readiness, and regulatory adherence while mentoring a team of managers to achieve objectives.You will apply strong project management, big data awareness and MS Office skills to...

Genpact Services LLC (Philippines branch) is seeking a Service Delivery Manager for BCM Core Ops to lead service delivery, compliance, and continuous improvement across banking processes.You will collaborate with stakeholders to enhance automation, maintain audits readiness, and develop the operations team for high performance. Filipino night shift work is...

Genpact Services LLC (Philippines branch) is seeking a Specialist - Customer Care to drive high-quality support and sales alignment. You will oversee day-to-day call center operations, monitor performance metrics, and implement efficiency strategies while mentoring staff to uphold process standards.The role emphasizes collaboration with other teams and...

Genpact is seeking an Associate in Customer Care - Sales & Support to handle customer inquiries via phone, email, chat, or social media, delivering accurate information and timely resolutions. You will maintain records in CRM, escalate issues when needed, and collaborate with technical, billing, or logistics teams to ensure quality service. This role...

Associate - Customer Care - Sales & Support Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology...

Genpact is seeking a Business Analyst in the Philippines to help turn bold ideas into measurable impact. You will conduct technology assessments, analyze market trends, and collaborate with stakeholders to shape technology investments. The role requires strong business analysis, reporting, and communication skills, with a focus on delivering actionable...

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work...

Genpact is hiring a software test and automation specialist to design and execute robust test plans, collaborating with product and engineering teams to ensure comprehensive coverage. You’ll develop automated scripts, drive CI for the automation suite, and ensure API/UI testing across complex workflows. Strong Python, Playwright, and SQL skills are...

Business Analyst Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster,...

Genpact is seeking an Associate - Consumer Banking to support daily banking operations, verify customer information, and assist with service requests. This role involves routine records updates and adherence to SOPs within a dynamic financial services team. Based in Manila area, you will work on office-based rotating shifts and collaborate with senior staff...

Associate - Consumer Banking Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help...

Genpact Cebu City is seeking a Senior Manager - Managing Consultant in People Advisory to lead critical client engagements. You will synthesize analysis, draft deliverables, facilitate workshops, and supervise multi-workstream projects to align with client objectives and timelines. The role requires strong relationship management, business development...

Managing Consultant- People Advisory Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology...

Genpact Philippines is seeking an Associate - Customer Care - Voice to handle incoming customer queries via phone, email, chat, or social media and provide accurate information. You will resolve complaints, ensure SOP adherence, and maintain customer records in the CRM. This role requires a Bachelor's degree and English proficiency (Upper Intermediate - B2)...

Associate - Customer Care - Voice Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to...

Associate - Consumer Banking Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to...