genesys

IT Voice Engineer - Genesys Cloud Core Responsibilities: Day to day support and maintenance of Genesys PureCloud Solution and Interactive Intelligence Technology Migration and implementation of Genesys PureCloud Solution Creation of Documentation and Knowledge bases Installation and basic troubleshooting of SIP IP Phone Responsible for managing incident...

HRTX is seeking an experienced Genesys PureCloud Specialist to provide day-to-day support and maintain PureCloud solutions for our clients in the Philippines. You will lead migration and implementation projects, monitor progress, and ensure timely delivery while creating documentation and a knowledge base for end users and support teams. As the primary...

Job Summary: We are modernizing how we serve customers across our support, sales, and finance teams. As part of that work, we are moving our contact center to Genesys Cloud CX, with Salesforce integration through CX Cloud, Zoom as our carrier, AI-assisted agent tools, voice self-service, and workforce engagement management (WFM, quality, and speech...

HRTX is seeking an experienced Genesys PureCloud Specialist to provide day-to-day support and maintain PureCloud solutions for our clients in the Philippines.You will lead migration and implementation projects, monitor progress, and ensure timely delivery while creating documentation and a knowledge base for end users and support teams.As the primary contact...

Accenture is seeking a SONG - ACE - Genesys Consultant (Analyst/Consultant) in Manila to design and deliver customer interaction solutions using Genesys Engage/Pure Cloud. You will work on multi-channel orchestration, IVR design, and contact center projects for leading clients in sales, service, and marketing. You will collaborate with global teams, apply...

Emapta Philippines is hiring a Genesys Cloud Support Specialist to join a top enterprise IT advisory team. You will provide Level 1–2 support for Genesys Cloud CX and help design, test, and optimize contact center workflows in a remote setting. This permanent work-from-home role offers a competitive PHP salary range, night shift schedule, weekend off, and...

De ion: As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve coding, enhancing components across various systems or applications, and collaborating with team members to ensure the delivery of scalable and high-performing solutions using...

Emapta Philippines is hiring a Genesys Cloud Support Specialist to join a top enterprise IT advisory team. You will provide Level 1–2 support for Genesys Cloud CX and help design, test, and optimize contact center workflows in a remote setting. This permanent work-from-home role offers a competitive PHP salary range, night shift schedule, weekend off, and...

Le groupe Covéa recherche un expert technique GENESYS pour maintenir et faire évoluer les déploiements GENESYS, IRD/Composer, et les flux multimedias, en liaison avec les équipes opérationnelles. Vous piloterez les montées de version et assurerez l’intégration des outils PULSE, TALEND et INFOMART, tout en respectant les normes d’architecture et...

J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC. is seeking a seasoned professional to lead contact center transformation initiatives, focusing on multichannel solutions and Genesys implementations. The role requires deep expertise in customer service operations and project governance. The position is onsite in Taguig with a possible hybrid setup,...

Le groupe Covéa recherche un expert technique GENESYS pour maintenir et faire évoluer les déploiements GENESYS, IRD/Composer, et les flux multimedias, en liaison avec les équipes opérationnelles. Vous piloterez les montées de version et assurerez l’intégration des outils PULSE, TALEND et INFOMART, tout en respectant les normes d’architecture et...

Kéoni Consulting recherche un ingénieur sécurité réseaux pour accompagner le déploiement des CRC Middle-Office sur la plateforme Genesys Engage. Le candidat paramètre les ressources techniques Genesys via l'IHM GAX et participe à la planification du déploiement en coordination avec l'équipe Déploiement. Des compétences robustes sur Genesys,...

Kéoni Consulting recherche un ingénieur sécurité réseaux pour accompagner le déploiement des CRC Middle-Office sur la plateforme Genesys Engage. Le candidat paramètre les ressources techniques Genesys via l'IHM GAX et participe à la planification du déploiement en coordination avec l'équipe Déploiement. Des compétences robustes sur Genesys,...

Kéoni Consulting recherche un ingénieur sécurité réseaux pour accompagner le déploiement des CRC Middle-Office sur la plateforme Genesys Engage. Le candidat paramètre les ressources techniques Genesys via l'IHM GAX et participe à la planification du déploiement en coordination avec l'équipe Déploiement. Des compétences robustes sur Genesys,...

Kéoni Consulting recherche un ingénieur sécurité réseaux pour accompagner le déploiement des CRC Middle-Office sur la plateforme Genesys Engage. Le candidat paramètre les ressources techniques Genesys via l'IHM GAX et participe à la planification du déploiement en coordination avec l'équipe Déploiement. Des compétences robustes sur Genesys,...

Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. The Customer Sales & Service Consulting works with clients...

Emapta Philippines is hiring a Genesys Cloud Support Specialist to join a top enterprise IT advisory team. You will provide Level 1–2 support for Genesys Cloud CX and help design, test, and optimize contact center workflows in a remote setting.This permanent work-from-home role offers a competitive PHP salary range, night shift schedule, weekend off, and...

Emapta Philippines is hiring a Genesys Cloud Support Specialist to join a top enterprise IT advisory team. You will provide Level 1–2 support for Genesys Cloud CX and help design, test, and optimize contact center workflows in a remote setting.This permanent work-from-home role offers a competitive PHP salary range, night shift schedule, weekend off, and...

Emapta Philippines is hiring a Genesys Cloud Support Specialist to join a top enterprise IT advisory team. You will provide Level 1–2 support for Genesys Cloud CX and help design, test, and optimize contact center workflows in a remote setting.This permanent work-from-home role offers a competitive PHP salary range, night shift schedule, weekend off, and...

Carenet seeks a Senior Telecommunications/Network Engineer to lead design, deployment, and ongoing optimization of enterprise contact center platforms. You will architect Genesys Cloud CX solutions, manage SIP trunks, and coordinate cloud telephony integrations to ensure high reliability and performance.You will collaborate with software, infrastructure, and...