front office associate

Job Description: - Responsible for check-in and check-out of the guests - Perform cashiering tasks. Answer telephone calls internal and external calls with a courteous and professional manner. - Handle reservation emails and guest inquiries regarding room rates, hotel facilities, and general information accurately and in timely manner. Qualifications: -...

JOB SUMMARY The Front Office Associate is responsible for answering internal and external phone calls and attending to queries. RESPONSIBILITIES Print daily reports as reference for the day’s activities such as arrival list, departure list, in-house guest list, VIP list, guest traces and others Read the endorsement logbook and attend briefing before...

Description Greet and assist visitors in a professional and friendly manner. Manage front desk operations, including answering phones and handling inquiries. Schedule appointments and maintain an organized calendar. Perform clerical tasks such as filing, data entry, and managing correspondence. Assist with administrative tasks to support office...

Job DescriptionEmployee Recognition and RewardsPerformance BonusGovernment Mandated BenefitsFree Meals, Sleeping QuartersManage guest check-ins, verify identification or booking details, and issue room or access keys.Book, update, or cancel appointments and reservations through phone, email, or software.Process cash, check, and credit card transactions, and...

QUALIFICATIONSBachelor's Degree in Hotels and Restaurant Management, Tourism, or any equivalent program.Preferably with previous customer service experience (hospitality or resort experience).Strong communication and interpersonal skills.Ability to multitask and remain calm under pressure.Detail-oriented and organized with excellent time management...

Job DescriptionEmployee Recognition and RewardsPerformance BonusGovernment Mandated BenefitsFree Meals, Sleeping QuartersManage guest check-ins, verify identification or booking details, and issue room or access keys.Book, update, or cancel appointments and reservations through phone, email, or software.Process cash, check, and credit card transactions, and...

Perform all check-in and check-out tasksProvide information about our hotel, available rooms, rates and amenitiesLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsAssigning rooms according to customer requirements and current availability in accommodation facility.Providing information...

REPORTS TO : FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES 1. Maintains a record of expected arrival guests. 2. Ascertain that all reservations for the day are inputed in the system, correct for any discrepancies. 3. Blocks rooms for Groups and FITs in accordance to the room specifications and request. 4. Ascertains that early arriving guests are...

Job Description Health Insurance, Employee Discount, Free Meals, Be the face of heartfelt hospitality. As a Guest Services Agent, you’ll handle front desk operations, including reception, cashiering, guest relations, and reservations. This multi-functional role offers cross‑training across key hotel departments. Responsibilities Welcome guests and...

Job Description Description Welcome and assist guests upon arrival, providing exceptional customer service. Manage the front desk operations, including check-ins and check-outs. Handle guest inquiries and resolve complaints in a professional manner. Maintain accurate records of guest information and transactions. Coordinate with housekeeping and maintenance...

Guest Services: Greeting guests, handling check-in/out, assigning rooms, issuing keys, managing luggage assistance. Reservations: Managing bookings, modifications, cancellations, and taking new reservations via phone or online. Information & Assistance: Providing details on hotel amenities, local attractions, restaurants, and directions. Communication Hub:...

## Front Office Associate **Location:** Kawit, Cavite ## Job Overview We are seeking a **professional, customer-focused, and service-oriented Front Office Associate** to join our team. The successful candidate will be responsible for managing day-to-day front desk operations while ensuring that every guest receives a **warm, welcoming, efficient, and...

Represents the hotel to the guest throughout all stages of the guest's stay. The front desk associate will assist guests with inquiries, problems, and complaints. Verifies the guest's method of payment and follows established credit-checking procedures. The front desk associate will also be responsible for receiving guests’ payments and for balancing the...

Front Office Associate **Location:** Kawit, Cavite Job Overview We are seeking a **professional, customer-focused, and service-oriented Front Office Associate** to join our team. The successful candidate will be responsible for managing day-to-day front desk operations while ensuring that every guest receives a **warm, welcoming, efficient, and positive...

**Job description:** A Front Desk Associate serves as the first point of contact, managing reception, guest check-ins/check-outs, and administrative tasks to ensure a welcoming environment. Key duties include answering phones, managing appointments, handling payments, and resolving customer queries, requiring strong communication, multitasking, and...

Front Office Associate **Location:** Kawit, Cavite Job Overview We are seeking a **professional, customer-focused, and service-oriented Front Office Associate** to join our team. The successful candidate will be responsible for managing day-to-day front desk operations while ensuring that every guest receives a **warm, welcoming, efficient, and positive...

Job Description Employee Recognition and Rewards Incentives Government Mandated Benefits Employee Discount, Free Meals Responsibilities Welcomes guests upon arrival and provides a warm, positive first impression Performs guest registration, check-in, and check-out procedures efficiently Assigns rooms based on availability, guest preference, and hotel...

Job Description Employee Recognition and Rewards Performance Bonus, Annual Appraisal, Employee Recognition Program, Incentives Insurance Health & Wellness Health Insurance, HMO Annual Company Trip, Free Meals Professional Development Employee Assistance Program, Job Training, Professional Development Maternity & Paternity Leave, Sick Leave Customer Service...

**About the role** The Front Office Associate is responsible for providing efficient and courteous service to guests throughout their stay. The position handles check-in and check-out, reservations, guest inquiries, payments, and coordination with other hotel departments to ensure a smooth and pleasant guest experience. **Key responsibilities** - Welcome...

Represents the hotel to the guest throughout all stages of the guest's stay. Completes hotel guest’s check-in and check-out process in a timely and accurate manner and ensuring guest’s satisfaction and excellent feedbacks at all times. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room...