exl philippines

Healthcare Account - EXL Cebu - Up to 23K Package - OnsiteHealthcare Account - EXL Cebu - Up to 23K Package - OnsiteQualificationsMust be SHS or College GraduateWith at least 1 year BPO voice experienceWilling to work onsiteSalary: Up to 20K-23K PackageUnlock job insightsHirer responsiveness Salary match Number of applicantsWith The Operations Of The Company...

Responsibilities Customer account assignments: easy to complex Run and format queries using multiple company-specific software/applications to show productivity increase/decrease on customer aging reports Create and provide account balance spreadsheets with specialized reporting parameters Liaison between assigned customers and internal departments to...

Generates schedules accordingly to meet the business requirements enabling superior customer serviceAdjusts the schedules accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffingMonitors the queue real-time while tracking, documenting and communicating agent activity on multiple...

Process and Work Experience: Requirements gathering, tracking submitted documents, chasing of pending requirements Reporting experience for documents status Basic knowledge and experience in back-end HR: Background check process, Statutory process, HR relations policy, Basic knowledge and experience in local Compliance policy and international Compliance...

Basic Functions Generates schedules accordingly to meet the business requirements enabling superior customer service Adjusts the schedules accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Monitors the queue real-time while tracking, documenting and communicating agent...

Description The WFM Assistant Manager is responsible for leading and managing day to day Workforce Management operations, including Real-Time Management, Forecasting, Scheduling, and Reporting. This role ensures that staffing, adherence, and service levels are optimized across supported business lines, maintaining operational efficiency and client...

Description The WFM Assistant Manager is responsible for leading and managing day-to-day Workforce Management operations, including Real-Time Management, Forecasting, Scheduling, and Reporting. This role ensures that staffing, adherence, and service levels are optimized across supported business lines, maintaining operational efficiency and client...

Basic Functions Generates schedules accordingly to meet the business requirements enabling superior customer service Adjusts the schedules accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Monitors the queue real-time while tracking, documenting and communicating agent...

Basic Functions Generates schedules accordingly to meet the business requirements enabling superior customer service Adjusts the schedules accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Monitors the queue real-time while tracking, documenting and communicating agent...

About the role We are seeking a talented Senior Recruitment Specialist to join our team. This is a full time position that plays a crucial strategic role in our continued growth and expansion. As a Senior Recruitment Specialist specializing in volume hiring, you will be responsible for managing large scale recruitment initiatives, building talent pipelines,...

We are seeking a Retirement Specialist (FINRA 6 or 7 Licensed) to join our team. As a Retirement Specialist, you will leverage your financial expertise and FINRA Series 6 or 7 licensing to provide comprehensive retirement solutions, ensuring clients receive the highest standard of service whilst maintaining compliance with all regulatory requirements. Key...

We are seeking a talented Recruitment Sourcing Specialist to join our team. This is a full time position that plays a critical role in our ability to attract and engage large volumes of qualified candidates efficiently and effectively. As a Recruitment Sourcing Specialist, you will be at the forefront of our talent acquisition efforts, utilizing innovative...

DescriptionTheWFM Assistant Manageris responsible for leading and managing day-to-day Workforce Management operations, including Real-Time Management, Forecasting, Scheduling, and Reporting. This role ensures that staffing, adherence, and service levels are optimized across supported business lines, maintaining operational efficiency and client...

DescriptionTheWFM Assistant Manageris responsible for leading and managing day-to-day Workforce Management operations, including Real-Time Management, Forecasting, Scheduling, and Reporting. This role ensures that staffing, adherence, and service levels are optimized across supported business lines, maintaining operational efficiency and client...

We are seeking a talentedRecruitment Sourcing Specialistto join our team. This is afull time positionthat plays a critical role in our ability to attract and engage large volumes of qualified candidates efficiently and effectively. As a Recruitment Sourcing Specialist, you will be at the forefront of our talent acquisition efforts, utilizing innovative...

Description The WFM Assistant Manager is responsible for leading and managing day-to-day Workforce Management operations, including Real-Time Management, Forecasting, Scheduling, and Reporting. This role ensures that staffing, adherence, and service levels are optimized across supported business lines, maintaining operational efficiency and client...

Description The WFM Assistant Manager is responsible for leading and managing day-to-day Workforce Management operations, including Real-Time Management, Forecasting, Scheduling, and Reporting. This role ensures that staffing, adherence, and service levels are optimized across supported business lines, maintaining operational efficiency and client...

Process and Work Experience: • Requirements gathering, tracking submitted documents, chasing of pending requirements • Reporting experience for documents status • Basic knowledge and experience in back-end HR: Background check process, Statutory process, HR relations policy, • Basic knowledge and experience in local Compliance policy and...

Responsibilities Customer account assignments: easy to complex Run and format queries using multiple company-specific software/applications to show productivity increase/decrease on customer aging reports Create and provide account balance spreadsheets with specialized reporting parameters Liaison between assigned customers and internal departments to...

Process and Work Experience:Requirements gathering, tracking submitted documents, chasing of pending requirements Reporting experience for documents status Basic knowledge and experience in back-end HR: Background check process, Statutory process, HR relations policy, Basic knowledge and experience in local Compliance policy and international Compliance...