exl

Description The WFM Assistant Manager is responsible for leading and managing day to day Workforce Management operations, including Real-Time Management, Forecasting, Scheduling, and Reporting. This role ensures that staffing, adherence, and service levels are optimized across supported business lines, maintaining operational efficiency and client...

Responsibilities Customer account assignments: easy to complex Run and format queries using multiple company-specific software/applications to show productivity increase/decrease on customer aging reports Create and provide account balance spreadsheets with specialized reporting parameters Liaison between assigned customers and internal departments to...

Description The WFM Assistant Manager is responsible for leading and managing day-to-day Workforce Management operations, including Real-Time Management, Forecasting, Scheduling, and Reporting. This role ensures that staffing, adherence, and service levels are optimized across supported business lines, maintaining operational efficiency and client...

Basic FunctionsGenerates schedules accordingly to meet the business requirements enabling superior customer serviceAdjusts the schedules accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffingMonitors the queue real-time while tracking, documenting and communicating agent...

About the RoleWe are looking for a skilled and motivated Healthcare Account - EXL Cebu - Up to 23K Package - Onsite to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach to solving...

Insurance Support Representative | EXL AlabangCompany: EXLLocation: Alabang, Muntinlupa - OnsiteSalary: PHP 24,000 PackageApplication Process: Virtual Interview AvailablePerks and Benefits:Competitive salary and complete benefitsOpportunities for career growth and developmentConvenient virtual hiring processQualifications:At least Senior High School...

*EXL CEBU IS HIRING - ONE DAY PROCESS!**Location:* Cebu City (Onsite)*Interview Setup:* Virtual Interview Available*OPEN POSITIONS:*Life Insurance Account - Customer Service Representative*Qualifications:- Senior High School Graduate or 2nd Year College Undergraduate- Minimum 1 year BPO Voice experience- Willing to work onsite in CebuSalary: 23,000...

Process and Work Experience: Requirements gathering, tracking submitted documents, chasing of pending requirements Reporting experience for documents status Basic knowledge and experience in back-end HR: Background check process, Statutory process, HR relations policy, Basic knowledge and experience in local Compliance policy and international Compliance...

EXL Cebu - Life Insurance Account - Up to 23K - 1 Year Voice ExperienceCompany: EXL ServiceLocation: Cebu City - Onsite (WFO)Account: Life Insurance - Voice AccountSalary: PHP 15,000 - 23,000 PackageSetup: Onsite - Full-timeAbout the Role:EXL Cebu is hiring Life Insurance CSRs! If you have at least 1 year of BPO voice experience, this is your chance to join...

We are seeking a talented Recruitment Sourcing Specialist to join our team. This is a full time position that plays a critical role in our ability to attract and engage large volumes of qualified candidates efficiently and effectively. As a Recruitment Sourcing Specialist, you will be at the forefront of our talent acquisition efforts, utilizing innovative...

About the role We are seeking a talented Senior Recruitment Specialist to join our team. This is a full time position that plays a crucial strategic role in our continued growth and expansion. As a Senior Recruitment Specialist specializing in volume hiring, you will be responsible for managing large scale recruitment initiatives, building talent pipelines,...

Job Title: Retail & Healthcare CSR - EXL Iloilo - 22K - Voice - OnsiteCompany: EXL ServiceWork Location: Iloilo City - OnsiteWork Type: Full-time, Voice AccountSalary: PHP 22,000 per monthIndustry: BPO / Retail & HealthcareWork Setup: OnsiteJob Description:EXL Service Iloilo is urgently hiring for our Retail & Healthcare Voice Account. This role involves...

Job Title: EXL Alabang Hiring: Insurance Voice - Up to 24K Package Company: EXL Work Location: Alabang, Muntinlupa - Onsite Work Setup: Onsite - Shifting Schedule Industry: BPO / Insurance Employment Type: Full-Time Salary: Up to PHP 24,000 Package Overview: Join our Insurance Account at EXL Alabang! Earn up to PHP 24,000 monthly package with a convenient...

EXL CEBU - HEALTHCARE ACCOUNT POSITION: CUSTOMER SERVICE REP SALARY: PHP 20,000 LOCATION: CEBU CITY - ON SITE QUALIFICATIONS: At least SHS Graduate OR 2nd Year College Undergrad No BPO experience required Good English communication skills Willing to work onsite and shifting schedule PERKS: HMO Life Insurance Paid Training Career Growth START DATE: AUGUST...

Must be a Registered Nurse with Active PRC License1 year clinical experience (1-year count will be based on PRC License date)Willing to work onsiteSalary: Up to 31K PackageUnlock job insightsHirer responsiveness Salary match Number of applicantsWith The Operations Of The Company Handled By Industry Professionals, We As A Team Are Able To Successfully Cater...

About the role We are seeking a talented Senior Recruitment Specialist to join our team. This is a full time position that plays a crucial strategic role in our continued growth and expansion. As a Senior Recruitment Specialist specializing in volume hiring, you will be responsible for managing large scale recruitment initiatives, building talent pipelines,...

We are seeking a Retirement Specialist (FINRA 6 or 7 Licensed) to join our team. As a Retirement Specialist, you will leverage your financial expertise and FINRA Series 6 or 7 licensing to provide comprehensive retirement solutions, ensuring clients receive the highest standard of service whilst maintaining compliance with all regulatory requirements. Key...

Healthcare Account - EXL Cebu - Up to 23K Package - OnsiteHealthcare Account - EXL Cebu - Up to 23K Package - OnsiteQualificationsMust be SHS or College GraduateWith at least 1 year BPO voice experienceWilling to work onsiteSalary: Up to 20K-23K PackageUnlock job insightsHirer responsiveness Salary match Number of applicantsWith The Operations Of The Company...

Job Title: Clinical Intake Specialist - Nursing Account Company: EXL Service Location: Cebu City, Cebu - Work From Office (WFO) Employment Type: Full-Time Job Description: EXL Service Cebu is hiring for our Clinical Intake Account. This is a specialized nursing account for Registered Nurses with an active PRC License. Qualifications: - Nursing...

Generates schedules accordingly to meet the business requirements enabling superior customer serviceAdjusts the schedules accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffingMonitors the queue real-time while tracking, documenting and communicating agent activity on multiple...