encoder chat support jobs in Taguig

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional...

Simera is seeking a proactive Chat Support Representative in the Philippines to assist customers via live chat and digital channels. You will deliver fast, accurate responses while maintaining a friendly, professional tone and attention to detail.In this remote role, you’ll monitor multiple conversations, troubleshoot issues, and escalate complex queries...

About Amare GroupAmare Group builds consumer goods brands designed for the Philippine market — products meant to solve real problems and work as intended in real conditions.We do not rely on hype or shortcuts. We rely on execution, accountability, and consistency. Every brand we build has to earn credibility over time, which means the person handling a...

Job Summary We are looking for a Customer Service Representative (CSR) – Chat Support to assist customers through chat, respond to inquiries, resolve concerns, and provide excellent customer service. Qualifications - At least 6 months of BPO experience, preferably in a chat support or non-voice account. - Typing speed of at least 50 WPM. - Excellent...

Firstsource Philippines is seeking an Associate / Sr Associate to deliver email and chat support, handling inquiries, resolving issues, and maintaining customer satisfaction. The role acts as a brand ambassador across channels, ensuring accurate information and friendly service.You will join a fast-paced Operations team in Manila, work under a Team Leader,...

- Interact with customers via online chat platforms, addressing their inquiries and delivering prompt, accurate information. - Refer unresolved concerns to the relevant department or supervisor, following company guidelines. - Keep current with company products, services, policies, and procedures to ensure precise customer assistance. - Stay updated on...

A leading outsourcing company in the Philippines is looking for a Customer Service Support professional to manage financial records and provide top-notch customer support. The ideal candidate will have over 3 years of bookkeeping experience along with proficiency in accounting software like QuickBooks or Xero. Responsibilities include maintaining financial...

Olympuz-Edward Belacse Career Consultancy Services is hiring for voice and non-voice customer support roles in the Philippines. Roles include handling inquiries by phone, chat, and email, with training provided. Expect to document interactions, meet SLAs, and assist with back-office tasks.Flexible setups may apply for selected accounts, including...

Employee Recognition and Rewards Equity Incentive Plan, Performance Bonus, Incentives Government Mandated Benefits 13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays Professional Development Employee Assistance Program, Job Training Work-Life Balance Work from Home CareerFlex PH connects aspiring professionals with job opportunities from trusted...

MCI is seeking skilled and motivated Customer Service Representatives (Non-Voice) to join our growing team and deliver exceptional support to our offshore clients. In this role, you’ll provide assistance via email and chat channels, ensuring every interaction is handled with professionalism, empathy, and efficiency.The ideal candidate is 18 years or older...

Welsend Global Services Inc. is seeking a Customer Service Representative to handle non-voice requests through chat, email, and tickets from the Taguig area. You will provide timely and accurate solutions based on SOPs and ensure proper recording of customer interactions and account processing.Applicants should have experience in customer support, strong...

A customer service consultancy is seeking motivated individuals to join as Email & Chat Online Assistants. This non-voice, remote position requires handling customer inquiries exclusively through email and live chat. Comprehensive training is provided, making it perfect for beginners. The ideal candidates should have basic English proficiency and strong...

JOB DESCRIPTION:Weekly SMR – weekly every WednesdayCheckpoint Slides- weekly every ThursdayMonthly OSA Summary- once a monthOSA for SIP and Leaderboard- once a monthNTE- Bi-monthly every 7th and 22nd day of the monthOther OSA related request (as needed only)Promo Tally/competitive report and consolidated photos - every Friday Submission to GP’s TeamTPA...

HCL Technologies Philippines Inc is seeking a frontline customer support professional to handle inquiries via email and chat, ensuring timely responses, accurate data processing, and high-quality customer interactions.The role focuses on data entry, documentation, and daily operational activities, with on-site work at McKinley, Taguig (transitioning to a...

About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. Firstsource Solutions is a...

A digital marketing agency is seeking a Lead Response Agent (Chat Support Specialist) to manage client communications in a fun and remote environment. This role offers a fully remote setup across the Philippines and includes benefits like compressed work hours, paid sick leaves, and 13th-month pay. Exceptional communication skills, multitasking ability, and...

AI Acquisition is hiring a Community Support Specialist to manage live chat and ticket-based support for an AI-powered platform. You will resolve client questions about onboarding, workflows, and platform usage, while documenting solutions and escalating complex issues to product and tech teams. Remote role open to the Philippines with global collaboration....

A gaming company in Metro Manila seeks a dedicated customer support representative to assist players with inquiries and resolve issues through live chat, email, and ticketing systems. Ideal candidates have experience in online customer service and possess basic knowledge of the lottery or gaming industry. Strong communication and problem-solving skills are...

A staffing and business consulting firm is urgently seeking a Customer Service Representative to engage customers primarily through calls, chat, email, and ticketing systems. The ideal candidate should be detail-oriented and customer-focused, with responsibilities including responding to inquiries, providing accurate product information, and resolving...

A leading staffing firm is seeking customer support representatives for their team in Taguig. This full-time position requires high/senior high school education, and no experience is needed. Responsibilities include handling customer calls, resolving queries, and informing clients about new services. Comprehensive benefits are provided including equity...