elevate calls jobs in Manila

Ubiquity Global Services, Inc. is hiring a Quality Analyst to enhance customer experience by monitoring call center associates. Responsibilities include assessing quality, supporting training, and developing quality standards. This role requires excellent English communication and at least 1 year of quality experience. Candidates must be amenable to shifting...

SMDigital-PH is seeking a diligent Quality Assurance Specialist to support remote QA for our call center and BPO operations. You will monitor calls, emails, and chat interactions, evaluate performance against standards, and provide actionable feedback to teammates and team leads. Ideal candidates have 3+ years in QA, are detail-oriented, analytical, and able...

ClearSource BPO in Metro Manila is seeking a Training Specialist–Sales to develop and deliver product training, pricing, policies, and systems information for the Operations team. You will model, teach, and role-play the full sales call flow from opening to compliant wrap-up.You will assess knowledge with tests and mock calls, review recordings for...

ClearSource BPO in Metro Manila is seeking a Training Specialist–Sales to develop and deliver product training, pricing, policies, and systems information for the Operations team. You will model, teach, and role-play the full sales call flow from opening to compliant wrap-up. You will assess knowledge with tests and mock calls, review recordings for...

A prominent HR consultancy in Metro Manila seeks a Customer Experience Trainer - Senior Executive to design and implement training programs for call center staff. The ideal candidate will have 2-3 years of experience in training, a Bachelor’s degree, and strong communication skills. Responsibilities include assessing training effectiveness and...

A staffing solutions provider is seeking a QA Team Lead in Pasay, Philippines. This role involves monitoring and evaluating the quality of customer interactions, documenting quality issues, and providing feedback to improve standards. The ideal candidate should have a minimum of 2 years of QA Team Lead experience and knowledge of international travel...

A large IT services company is seeking a quality assurance professional fluent in Bengali for an onsite role in Taguig, Philippines. Responsibilities include monitoring team performance, ensuring quality metrics, and participating in reviews and meetings. The ideal candidate has experience in quality assurance or customer service and can start immediately....

A prominent IT Services company is seeking a Thai Quality Analyst in Taguig, Philippines, offering a competitive salary of Php 85,000 monthly. The role involves monitoring quality calls and performance metrics, identifying improvement areas, and preparing analytical reports. Candidates must be Thai nationals fluent in English, with at least one year of...

Tasq Work is seeking an experienced QA Team Lead to strengthen quality standards and drive continuous improvement in our Manila operations. The role focuses on monitoring calls, ensuring adherence to quality standards, and guiding the team through feedback and education processes. Onsite position at MOA, Pasay, urgent opening for candidates with at least 2...

MCI Careers is seeking Remote Call Center Representatives to manage inbound and outbound communications for various clients. Candidates must possess a high proficiency in English, previous call center experiences, and reside within 80km of the office in Tarlac City, Philippines. This role offers opportunities to support high-impact projects with industry...

MCI is seeking Remote Call Center Representatives to support a diverse portfolio of clients. You will handle inbound and outbound calls, promote products/services, and deliver exceptional customer experiences from a home setup. Strong English, written and spoken, is required.Applicants must reside within 80km of the office and have a quiet, high-speed...

A staffing solutions company in Taguig is seeking a Call Center Account/Process Trainer to lead training and development initiatives. Ideal candidates should have at least 4 years of BPO experience, including 2 years as a trainer, and possess excellent communication skills. Responsibilities include conducting training needs analysis, course design, and...

MCI Careers is seeking Remote Call Center Representatives to manage inbound and outbound communications for various clients. Candidates must possess a high proficiency in English, previous call center experiences, and reside within 80km of the office in Tarlac City, Philippines. This role offers opportunities to support high-impact projects with industry...

MCI Careers is seeking Remote Call Center Representatives to manage inbound and outbound communications for various clients. Candidates must possess a high proficiency in English, previous call center experiences, and reside within 80km of the office in Tarlac City, Philippines. This role offers opportunities to support high-impact projects with industry...

MCI Careers is seeking Remote Call Center Representatives to manage inbound and outbound communications for various clients. Candidates must possess a high proficiency in English, previous call center experiences, and reside within 80km of the office in Tarlac City, Philippines. This role offers opportunities to support high-impact projects with industry...

MCI Careers is seeking Remote Call Center Representatives to manage inbound and outbound communications for various clients. Candidates must possess a high proficiency in English, previous call center experiences, and reside within 80km of the office in Tarlac City, Philippines. This role offers opportunities to support high-impact projects with industry...

Teleperformance Eastwood in Quezon City, Metro Manila is seeking an experienced Trainer for a full-time role to support pooling operations with high-quality training for new and existing staff. You will design, deliver and evaluate programmes to ensure staff deliver exceptional customer service across teams.The ideal candidate will have proven training...

A staffing solutions company located in Pasay seeks a Call Center Trainer. The role requires leading training sessions, monitoring attendance, and ensuring compliance with company policies. Candidates should have at least 2 years of BPO experience and 1 year as a Process Trainer. Strong communication and teamwork skills are essential, with knowledge of MS...

MCI is seeking Remote Call Center Representatives to support a diverse portfolio of clients. You will handle inbound and outbound calls, promote products/services, and deliver exceptional customer experiences from a home setup. Strong English, written and spoken, is required.Applicants must reside within 80km of the office and have a quiet, high-speed...

MCI is seeking Remote Call Center Representatives to support a diverse portfolio of clients. You will handle inbound and outbound calls, promote products/services, and deliver exceptional customer experiences from a home setup. Strong English, written and spoken, is required.Applicants must reside within 80km of the office and have a quiet, high-speed...