elements global services jobs in Manila

Arcadis is seeking a Service Assurance Partner to drive key controls across Global Service Operations. The role focuses on incident coordination, change enablement, risk management and continuous improvement to ensure high-quality, resilient service delivery across global tech environments. The successful candidate will own processes, manage major incidents,...

A recruitment agency in Manila seeks motivated individuals for the role of Customer Service Representative. Successful candidates will handle inbound and outbound calls, assist with customer inquiries, and provide exceptional service in English. Ideal applicants should be high school graduates with a customer-focused mindset and basic computer skills. The...

As the number of cyberattacks and digital threats continue to grow, our world needs more passionate and innovative individuals who seek to be trailblazers in and shapers of the rapidly evolving cybersecurity landscape.At Trend Micro, we offer tremendous opportunities that will challenge and equip you to become engineered to do good in whatever path you take....

Role Description: The Procurement Associate (Procurement Services – Shared Services) is responsible for supporting day-to-day procurement operations by handling (1) Purchase Requisition (PR) to Purchase Order (PO) / Goods Receipt (GR) conversion, (2) PR and PO tracking and documentation, (3) catalog management, (4) preparation of administrative reports,...

Gallagher Manila is a dynamic hub supporting global operations in insurance, risk management, and shared services. This role handles payroll and HR data for North America, UK, and APAC regions, ensuring accuracy and compliance across processes. You will manage new hires and resignations, benefits, verifications, leave, performance administration, and vendor...

Arraya is seeking a Service Desk Manager to lead the Global Service Desk, including Team Leads and Technicians in the Philippines. You will drive performance, strategy, SLA achievement, and employee development while maintaining a strong client-focused culture. The role reports to the Director of Managed Services Delivery and requires visible leadership,...

Michigan Language Assessment is seeking a Customer Service Team Lead to provide day-to-day guidance, support, and coordination for the customer service team to ensure timely and effective handling of inquiries about our programs and administrative systems. The role supports policy adherence, escalation resolution, onboarding, and KPI achievement while...

Locations: Atlanta, Boston, Chicago, Houston, Los Angeles, McLean, New York, Philadelphia, San Francisco, San Jose, Seattle, Tampa, Miami, Hoboken At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a...

Amex GBT in Manila seeks a Global Service Desk Escalation Manager to lead escalations, monitor SLA adherence, and coordinate cross-functional response. You will oversee VIP tickets, backlogs, and service quality while partnering with multiple teams to mitigate risks and protect customer experience. The role requires ITSM/ITIL expertise, global experience,...

Anaplan Inc in Manila, Philippines, seeks a Services Operations Manager to oversee end-to-end projects for Professional Services and Partner operations. The role supports global programs across AMER, EMEA, and APAC and requires flexible hours for different time zones, operating remote from Manila. The ideal candidate will drive data integrity, monitor...

RemoteFetch is seeking an Operations Coordinator to support service delivery and commercial execution for global clients. You will ensure smooth coordination between technical teams and clients while improving operational accuracy and responsiveness. The role requires 3+ years of experience, an engineering background, and strong organizational and...

ParcelHero is seeking an experienced Customer Service Manager to lead our 50-strong remote team and drive service quality as we expand internationally into the US and Europe. You will coordinate with CX, QA, product, and tech teams to optimise processes and enhance the customer experience across consumer and business segments. The role demands decisive...

A leading food delivery company is seeking a Director for the Finance Shared Service Centre in the Philippines. This role involves leading finance operations for multiple brands and ensuring efficient delivery of services. The ideal candidate will have 15+ years of experience, including significant leadership roles, strong stakeholder management skills, and...

Amex GBT in Manila, Philippines, seeks a Global Service Desk Escalation Manager to proactively manage customer escalations and service risks across a global operation. You will ensure timely ticket progression, stakeholder communication, and protection of the customer experience. You will partner with Service Desk Leads, resolver groups, and business...

About Rimes Rimes provides the Intelligence Fabric for Capital Markets, a trusted data network and intelligence architecture that transforms fragmented data, operations and workflows into decision-grade intelligence. The world’s leading institutional investors, asset managers, and service providers rely on Rimes to help them make better investment...

Key Responsibilities Support the Artificial Intelligence (AI) & Data business team within Accenture Technology by conducting assessments of new service and product offerings, and offering general product counsel support as the business prepares offerings to go to market. Develop subject-matter expertise in AI & Data and act as point of contact, together...

WebBeds is seeking a Vice President, Global Head of Customer Service to lead Level 1, 2 and Operational Account Management teams across the customer journey. You will drive strategic customer service priorities, optimize processes, and oversee service quality, efficiency, and scalability across geographies.You will partner with the COO to design a...

Rimes Technologies in Manila, Philippines, invites applications for the Global Service Desk role. As the first point of contact for colleagues across the global user base, you will resolve day-to-day IT issues, inform users, and help maintain a reliable, responsive support experience while building broad technical expertise in modern workplace technologies....

About Rimes Rimes provides the Intelligence Fabric for Capital Markets, a trusted data network and intelligence architecture that transforms fragmented data, operations and workflows into decision-grade intelligence. The world’s leading institutional investors, asset managers, and service providers rely on Rimes to help them make better investment...

About Rimes Rimes provides the Intelligence Fabric for Capital Markets, a trusted data network and intelligence architecture that transforms fragmented data, operations and workflows into decision-grade intelligence. The world's leading institutional investors, asset managers, and service providers rely on Rimes to help them make better investment decisions...