desktop support supervisor

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig City Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work...

Job Description Roles & Responsibilities:1. Manage tickets within TTResponse and TTResolve SLO 2. Troubleshoot end users issues onsite with regards to a. Windows Operating System b. Microsoft Office 3. Provide level 1 user side troubleshooting for a. Network issue b. Phone issue (soft and hard phone)...

DescriptionJob description: Provide onsite and remote support for desktops, laptops, printers, and standard peripherals. Troubleshoot and resolve hardware, software, and connectivity issues. Perform system reimaging, virus removal, and patch updates. Assist in the backup and recovery of user data and configurations. Document support activities and update...

Company OverviewJoin us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com. We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to...

Job Description Roles & Responsibilities:1. Manage tickets within TTResponse and TTResolve SLO 2. Troubleshoot end users issues onsite with regards to a. Windows Operating System b. Microsoft Office 3. Provide level 1 user side troubleshooting for a. Network issue b. Phone issue (soft and hard phone)...

Job Description Roles & Responsibilities:85% Essential Technical Criteria Provides complex technical support, planning and coordination for End User touch points of the distributed computer environment, including desktop, software and hardware installation, support and distribution, and remote access technologies. Performs...

PurposeProvides first line support to customers, resolving issues or escalating (to 2nd line support) within the agreed service level agreement.Work OverviewFirst response for desktop and cabling issues.Research and identify solutions to software and hardware issues.Diagnose and troubleshoot technical issues, including account setup and network...

We are seeking an IT Support Specialist to provide onsite end-user, office infrastructure,asset management, and project-based support. The role involves troubleshooting, devicelifecycle management, office IT infrastructure support, inventory management, andcoordination with remote technical teams and third-party vendors.Key Responsibilities:End-User...

On-site - Makati Fresh Graduate/Student Bachelor Full-time Job Description Provide on‑site and remote desktop support for end‑users (hardware, software, and peripherals) Perform basic troubleshooting, installation, and configuration of IT equipment Handle service requests and elevate technical issues when necessary Maintain proper documentation of...

We are seeking a dedicated and experienced IT Support Specialist to deliver high-quality onsite technical support and ensure the smooth functioning of end-user systems and office IT infrastructure.Key Responsibilities:Provide onsite support for desktops, laptops, mobile devices, printers, and peripherals across Windows, macOS, and Linux environmentsDiagnose...

Axiom Technologiesis a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website at www.axiomtechnologies.com for more information about our work. We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users...

PROTECTION AND IMMUNITY, STARTING DAY ONE! Grow your career while being supported with comprehensive HMO as early as your Day 1 with us! Awesome perks await in #WeAreTGT: BGC! Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance Rewards & Recognition: 24 PTOs (with conversion),...

Provide onsite support for software and hardware problems (network, AV, OS, Outlook).Follow the standard operating procedure and SLA (ITIL).Perform technical support to VIP / VVIP.Expertise in installing, diagnosing, repairing, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers, and scanners) to ensure optimal...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig City Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work...

Provide on-site and remote desktop support for end-users (hardware, software, and peripherals) Perform basic troubleshooting, installation, and configuration of IT equipment Handle service requests and elevate technical issues when necessary Maintain proper documentation of issues and resolutions Perform field work as required to support business operations...

Iloilo City, Western Visayas, Philippines Responsibilities Manage tickets within TTResponse and TTResolve SLO Troubleshoot end user issues onsite with regards to Windows Operating System Microsoft Office Provide level 1 user side troubleshooting for Network issue Phone issue (soft and hard phone) Triage client application issues to...

Role – Onsite Deskside Support (L1/L2) Key Responsibilities Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices. Managed the full lifecycle of desktop devices, including...

Purpose Provides first line support to customers, resolving issues or escalating (to 2nd line support) within the agreed service level agreement. Work Overview First response for desktop and cabling issues. Research and identify solutions to software and hardware issues. Diagnose and troubleshoot technical issues, including account setup and network...

Requirements Graduate of any IT/Engineering related course Male not more than 28 years old Good oral and written English communication skills Extensive experience in customer service At least 1 year experience in PC/NB troubleshooting Experience in basic structured cabling system (Cat5e & Fiber) Broad experience in installing, configuring and...