desktop support engineer it helpdesk

A tech services company in Cebu City is seeking an IT Support professional. Responsibilities include managing IT support tickets, troubleshooting hardware and software issues, and coordinating with vendors for repairs. Candidates should be college graduates in IT or related fields, with experience in incident management and strong troubleshooting skills....

Satellite Office in Pasig, Metro Manila is seeking an IT Support professional to provide user assistance for software and hardware operations. The role involves troubleshooting, desktop support, and software maintenance.The ideal candidate will preferably hold an IT tertiary level certificate and possess at least 1 year of relevant experience in a similar...

Job Description Roles & Responsibilities:1. Manage tickets within TTResponse and TTResolve SLO 2. Troubleshoot end users issues onsite with regards to a. Windows Operating System b. Microsoft Office 3. Provide level 1 user side troubleshooting for a. Network issue b. Phone issue (soft and hard phone)...

DescriptionJob description: Provide onsite and remote support for desktops, laptops, printers, and standard peripherals. Troubleshoot and resolve hardware, software, and connectivity issues. Perform system reimaging, virus removal, and patch updates. Assist in the backup and recovery of user data and configurations. Document support activities and update...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com. We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to...

Job Description Roles & Responsibilities:1. Manage tickets within TTResponse and TTResolve SLO 2. Troubleshoot end users issues onsite with regards to a. Windows Operating System b. Microsoft Office 3. Provide level 1 user side troubleshooting for a. Network issue b. Phone issue (soft and hard phone)...

PurposeProvides first line support to customers, resolving issues or escalating (to 2nd line support) within the agreed service level agreement.Work OverviewFirst response for desktop and cabling issues.Research and identify solutions to software and hardware issues.Diagnose and troubleshoot technical issues, including account setup and network...

Quezon City CPO, Philippines Provides first line support to customers, resolving issues or escalating (to 2nd line support) within the agreed service level agreement. Work Overview First response for desktop and cabling issues. Research and identify solutions to software and hardware issues. Diagnose and troubleshoot technical issues, including...

Job Summary:We are seeking an IT Support Specialist to provide onsite end-user, office infrastructure, asset management, and project-based support. The role involves troubleshooting, device lifecycle management, office IT infrastructure support, inventory management, and coordination with remote technical teams and third-party vendors.Key...

Axiom Technologiesis a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website at www.axiomtechnologies.com for more information about our work. We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users...

Provide onsite support for software and hardware problems (network, AV, OS, Outlook).Follow the standard operating procedure and SLA (ITIL).Perform technical support to VIP / VVIP.Expertise in installing, diagnosing, repairing, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers, and scanners) to ensure optimal...

Quezon City CPO, Philippines Provides first line support to customers, resolving issues or escalating (to 2nd line support) within the agreed service level agreement. Work Overview First response for desktop and cabling issues. Research and identify solutions to software and hardware issues. Diagnose and troubleshoot technical issues, including account...

Provides complex technical support, planning and coordination for End User touch points of the distributed computer environment, including desktop, software and hardware installation, support and distribution, and remote access technologies. Monitor and respond effectively under incident management tasks: o Ticket Handling (Service Now) o Incident...

IT Desktop Support On-site in Makati City, Metro Manila 1226 Backfill Support Engineer • 2 to 5 years' experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer...

Job Title Desktop Support Engineer II Work Setup & Schedule Fully Onsite Monday to Friday 8:00 AM to 5:00 PM What you’ll be doing User Support: Responding to user inquiries, troubleshooting problems, and providing solutions for desktop hardware and software issues. Inventory Management: Maintain the IT asset inventory end-to-end — procurement receipt,...

Quezon City CPO, Philippines | Posted on 01/02/2026 Provides first line support to customers, resolving issues or escalating (to 2nd line support) within the agreed service level agreement. Work Overview First response for desktop and cabling issues. Research and identify solutions to software and hardware issues. Diagnose and troubleshoot technical issues,...

Requirements Graduate of any IT/Engineering related course Male not more than 28 years old Good oral and written English communication skills Extensive experience in customer service At least 1 year experience in PC/NB troubleshooting Experience in basic structured cabling system (Cat5e & Fiber) Broad experience in installing, configuring and...

**Helpdesk and Desktop Support Operations** - Supervise daily technical operations and ensure timely resolution of tickets and incidents. - Support Helpdesk and Level 1 Desktop concerns, including hardware, software, network, and user-related issues. - Ensure all tickets are properly logged, monitored, and updated using the approved ManageEngine...

ABOUT AXIOM TECHNOLOGIES : Axiom Technologies is an Australia-based organization with a global presence, specializing inManagedITSolutionsfor medium to large-scale enterprises. To learn more about what we do, please visit: Role Overview We are looking for a capable and motivatedDesktopSupportEngineerto coordinate support activities ranging from basic...

Tata Consultancy Services in the Philippines is seeking a Desk Side Support Engineer to provide onsite technical support for desktops, laptops, and peripherals, ensuring IT systems run smoothly.You will diagnose hardware and software issues, handle tickets via ServiceNow, maintain asset documentation, and collaborate with teams to uphold IT policies and...