desktop support engineer it helpdesk

A tech services company in Cebu City is seeking an IT Support professional. Responsibilities include managing IT support tickets, troubleshooting hardware and software issues, and coordinating with vendors for repairs. Candidates should be college graduates in IT or related fields, with experience in incident management and strong troubleshooting skills....

Job Description Roles & Responsibilities:1. Manage tickets within TTResponse and TTResolve SLO 2. Troubleshoot end users issues onsite with regards to a. Windows Operating System b. Microsoft Office 3. Provide level 1 user side troubleshooting for a. Network issue b. Phone issue (soft and hard phone)...

DescriptionJob description: Provide onsite and remote support for desktops, laptops, printers, and standard peripherals. Troubleshoot and resolve hardware, software, and connectivity issues. Perform system reimaging, virus removal, and patch updates. Assist in the backup and recovery of user data and configurations. Document support activities and update...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com. We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to...

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.Our...

Job Description Roles & Responsibilities:1. Manage tickets within TTResponse and TTResolve SLO 2. Troubleshoot end users issues onsite with regards to a. Windows Operating System b. Microsoft Office 3. Provide level 1 user side troubleshooting for a. Network issue b. Phone issue (soft and hard phone)...

PurposeProvides first line support to customers, resolving issues or escalating (to 2nd line support) within the agreed service level agreement.Work OverviewFirst response for desktop and cabling issues.Research and identify solutions to software and hardware issues.Diagnose and troubleshoot technical issues, including account setup and network...

Provide onsite support for software and hardware problems (network, AV, OS, Outlook). Follow the standard operating procedure and SLA (ITIL). Perform technical support to VIP / VVIP. Expertise in installing, diagnosing, repairing, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers, and scanners) to ensure optimal...

We are looking for an IT Desktop Support Engineer to provide end-user technical support and ensure the smooth operation of workplace IT services. The role involves troubleshooting hardware, software, and Microsoft 365-related issues while delivering timely support to users. Key Responsibilities Provide first-line support for desktop hardware, including PCs,...

Requirements Graduate of any IT/Engineering related course Male not more than 28 years old Good oral and written English communication skills Extensive experience in customer service At least 1 year experience in PC/NB troubleshooting Experience in basic structured cabling system (Cat5e & Fiber) Broad experience in installing, configuring and...

At HedgeServ, we’re redefining what's possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward‑thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech‑enabled solutions that drive performance. Our...

Desktop Support Engineer Job Summary We are seeking a Desktop Support Engineer to provide technical support and assistance to end users. The ideal candidate should have experience troubleshooting hardware, software, and network-related issues while ensuring high levels of customer satisfaction. Key Responsibilities Provide first-level and second-level...

Position Title Desktop Support Engineer – IT Firm IT Solution Singapore is currently looking to appoint a Desktop Support Engineer to join their company IT team in Singapore office. IT Solution Pte Ltd aims to be the leading Singapore-based firm for corporate IT service that provides One-Stop Solution services for our clients. We are a young and dynamic...

Quezon City CPO, Philippines | Posted on 01/02/2026 Provides first line support to customers, resolving issues or escalating (to 2nd line support) within the agreed service level agreement. Work Overview First response for desktop and cabling issues. Research and identify solutions to software and hardware issues. Diagnose and troubleshoot technical...

Iloilo City, Western Visayas, Philippines Responsibilities Manage tickets within TTResponse and TTResolve SLO Troubleshoot end user issues onsite with regards to Windows Operating System Microsoft Office Provide level 1 user side troubleshooting for Network issue Phone issue (soft and hard phone) Triage client application issues to determine if the...

About the role TEMU is seeking a talented Desktop Support Engineer to join our IT Support team in a full-time capacity. Based in Ortigas, Pasig City, Metro Manila, this role is pivotal in ensuring the smooth operation of our end-user computing infrastructure. As a Desktop Support Engineer, you will be at the forefront of delivering exceptional technical...

About the role You will be responsible for the overall planning, construction, operation, and maintenance of the company's campus network, including wired and wireless networks and the internet gateway. This role involves managing and configuring network equipment, deploying networks at new sites, optimizing performance, and resolving network failures to...

Axiom Technologiesis a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website at www.axiomtechnologies.com for more information about our work. We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users...

About the role Manage desktop device incidents (hardware, software, and connectivity) through to resolution, providing deskside support services including IMAC support, hard- and soft-break fix services for laptops and desktops, and conference room support. Provide standard and approved hardware and software support and maintenance on desktop devices for...

Provides complex technical support, planning and coordination for End User touch points of the distributed computer environment, including desktop, software and hardware installation, support and distribution, and remote access technologies. Monitor and respond effectively under incident management tasks: o Ticket Handling (Service Now) o Incident...