datamatics jobs in Cebu City

Datamatics CMS PH in Cebu, Philippines, seeks a Facilities and Administration Team Leader to oversee the facilities and administrative functions at the Cebu site. Lead a team to ensure a safe, organized, and efficient workplace, coordinate vendors, and manage budgets.The role covers facilities management, administrative services, and project leadership, with...

Datamatics CMS PH in Cebu City seeks an experienced Operations Manager to oversee performance, staffing coordination, and cross-functional collaboration with business leaders to meet growth and quality targets.The role requires strong problem-solving, project management, and excellent communication skills. Ability to travel abroad for 2-3 months at a time...

Datamatics CMS PH is seeking a diligent Quality Analyst to monitor customer interactions across channels, provide feedback to agents, and contribute to process improvements. The role emphasizes data-driven insights and collaboration with management to uphold service quality.The position also involves coaching new agents, developing QA policies, and...

Datamatics CMS PH in Cebu City is seeking a Customer Service Voice - Proctor to support customers via calls, chats and emails. You will handle mailbox cases and close Zendesk tickets, requiring quick thinking and clear English communication.The role demands independence, accuracy, and the ability to multitask across multiple channels while maintaining a...

Datamatics CMS PH in Cebu City is seeking an administrative assistant to provide essential clerical support, handle data entry, document scanning, and help resolve routine administrative concerns.You will coordinate with facilities, housekeeping, and security, process licenses and access for new hires, and assist with ad hoc tasks while upholding company...

Datamatics CMS PH in Cebu City is seeking a Team Lead with supervisory experience in a call center. You will be the primary client contact and oversee day-to-day activities, ensuring service delivery follows client directions and quality standards.Responsibilities include end-to-end service delivery, identifying improvement opportunities, guiding resource...

Datamatics CMS PH in Cebu City, Philippines is seeking a Part-Time Customer Services Voice agent. The role covers handling calls, chats, and emails, and closing Zendesk tickets with minimal supervision.The ideal candidate communicates clearly in English, has 0–1 year BPO/CSR experience, and is able to work the night shift onsite for 20 days. Training will...

Datamatics CMS PH is seeking a Universal Trainer to facilitate learning and development programs that improve employee skills, knowledge, and performance across the organization. You will design training materials, deliver in-person, virtual, and e-learning sessions, assess effectiveness with quizzes and feedback, and maintain session records and development...

Datamatics CMS PH is seeking a proactive Sourcing Associate in Cebu City to identify passive candidates and build talent pipelines. You will collaborate with recruiters, use job boards, social networks, databases, and networking to locate potential talent and engage them through personalized outreach.You will screen resumes, maintain candidate data in ATS,...

Datamatics CMS PH in Cebu City is seeking a dedicated Trainer to elevate employee skills and performance through structured learning programs. The role involves developing training materials, delivering in-person and e-learning sessions, evaluating outcomes, and maintaining comprehensive training records, while collaborating with HR to support development...

Datamatics CMS PH is seeking a Customer Care Agent-Healthcare in Cebu City, Philippines. The role focuses on resolving customer concerns accurately and promptly, while coordinating with multiple departments to balance customer needs with business goals.Responsibilities include researching and resolving issues, identifying workflow efficiencies, and mentoring...

Datamatics CMS PH in Cebu City, Philippines is seeking a Patient Support Representative for data entry and non-voice support. You will input patient data into the system, ensuring accuracy and confidentiality while maintaining compliant records and care activities.The role requires 6 months to 1 year of healthcare data experience, strong organizational...

Formulate and implement a strategy to meet targets and quality objectives of the company; Coordinate with resource management for requirements, including, and staffing; Work collaboratively with Business Leaders cross culturally to fully understand growth opportunities with our strategic initiatives and effectively executes these initiatives to meet the...

Perform day-to-day QA evaluations and all related processes, ensuring alignment with quality standards and business goals. Act as backup for the QA Manager for Business Continuity purposes. Deliver insights and process recommendations based on QA findings; work closely with Operations to communicate trends and corrective actions. Support and facilitate...

Facilities and Administration Team Leader About the job Facilities and Administration Team Leader Job Title: Facilities and Administration Team Leader Location: Cebu, Philippines Job Summary: The Facilities and Administration Team Leader is responsible for overseeing the efficient operation and management of the facilities and administrative...

The Quality Analyst works with minimal supervision and is frequently required to use professional skills, discretion and sensitivity while addressing various quality and training issues. Will work as a team member in determining departmental needs and serves as a resource for the Associates and Management Team. Provides Quality, Training and coaching for the...

About the job Customer Care Agent-Healthcare This position is responsible for offering expertise and advice in resolving customer concerns in an accurate and timely manner. This position will work cross functionally to effectively resolve any service or order related issues, while balancing both the needs of the customer and the business. Effectively,...

This is a full-time on-site role for a German Customer Service (Manila Voice / Cebu Chat) representative at Neusoft Cloud Technology in Manila and Cebu site.The role involves providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service on a daily basis.Qualifications & Desired...

A Trainer is responsible for facilitating learning and development programs to enhance the skills, knowledge, and performance of employees within an organization. Trainers use various instructional techniques to ensure that participants acquire the required competencies to meet organizational goals and objectives.Key Responsibilities:1. Training Program...

Patient Support Representative Data Entry Non-Voice Job Openings Patient Support Representative Data Entry Non-Voice About the job Patient Support Representative Data Entry Non-Voice Key responsibilities Accurately input and manage patient data into the designated system(s). Maintain thorough and compliant documentation of patient records and care...