customer support jobs in Pasig

Provide exceptional customer service by addressing inquiries and resolving issues through various communication channels. Assist customers with product selection and provide information on features and benefits. Document customer interactions and maintain accurate records in the CRM system. Collaborate with team members and other departments to improve...

Job Summary The Customer Service Representative is responsible for delivering exceptional customer support through Zendesk by handling customer inquiries, return requests, merchant communications, order tracking concerns, Seel insurance-related issues, and app support. The role requires excellent communication skills, strong attention to detail, and the...

Overview We are hiring for the CUSTOMER SUPPORT role at Transec BPO . We are looking for an experienced Customer Support professional with a sharp service delivery mindset. In this role, you will provide the best possible client care and deliver seamless transactions about our products and services through the phone. Responsibilities Professionally analyze...

Job Purpose The Customer Support Analyst will provide consultative responses to the many types of technical and non-technical questions raised by our customers while maintaining a high level of customer satisfaction.    Duties and Responsibilities Provide courteous, helpful service to our end-users through inbound calls and tickets logged electronically...

About UsFull Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to...

Customer Support Specialist Philippines - Remote, with US and Australia timezone overlap requirements Looking for a high impact role working with enterprise AI? About Haast We aren't just building another legal AI tool. We're shipping one of the first enterprise-grade LLM platforms delivering real, mission-critical value to teams today. For the last 2 years,...

On-site - Pasig 3-5 Yrs Exp Bachelor Contract Job Description This is a sample JD Key Responsibilities Respond to customer inquiries via email, chat, and other support channels. Troubleshoot and resolve issues related to account access, transactions, and platform functionality. Escalate complex cases to specialized teams while ensuring timely follow-up....

About Us Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to...

On-site - Pasig 1-3 Yrs Exp Bachelor's Part-timeJob DescriptionEmployee Recognition and RewardsCommission, Performance Bonus, Incentives, Quarterly GiftsGovernment Mandated Benefits13th Month Pay, Employee Loan, Pag-Ibig FundInsurance Health & WellnessHMODescriptionProvide exceptional customer support through various communication channels.Assist customers...

Client ProfileThis company was founded in 1976. One of the fastest growing IT companies not only in the Philippines but also in Canada and Australia. This company focuses on Business consulting, Systems integration and IT services.PositionCustomer Support OfficerCompany IndustryBPO CompanyLocationOrtigas, Pasig CityPostal Code1600Salary...

About the Role You'll join the overnight/early-morning support function for a fast-growing, US-based company in the retail/e-commerce space, working across multiple consumer brands. Shift: 4:00 PM – 12:00 AM or 5:00 PM – 1:00 AM Philippine Time (the exact window shifts with US Daylight Saving Time). This is a mid-shift, not a graveyard shift. Your...

We’re continuously looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through phone calls and video calls and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem. Influx is a growing and...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Position: Cantonese Customer Support Specialist Company Industry: BPO Company Work Location: Pasig, Iloilo, or Dumaguete Site. Work...

Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in...

JOB PURPOSE Abide house rules being implemented by the account and the company.Know and understand the KPIs and how they are being rated.Attendance and Punctuality (with respect to shifting schedules of the account).Task Completion (Email, Live Chat and Inbound calls). Each rep has their assigned daily tasks for both shifts. Target is set for all QA as...

A recruitment company in the Philippines is looking for a dedicated customer service representative. The role involves assisting customers through online channels, providing detailed information about products, and maintaining accurate records. Candidates must possess a high school diploma, at least 2 years of experience, and strong English communication...

A customer service-focused company in Metro Manila is seeking candidates to provide exceptional support via phone, email, and chat. Responsibilities include resolving inquiries, maintaining records, and collaborating with team members to improve service delivery. The ideal candidate should have a Bachelor's degree, 1–3 years of customer service experience,...

Hybrid - Pasig No Exp Required Bachelor Full-time Job Description Provide excellent customer service support through non-voice channels. Assist customers with inquiries, issues, and product-related questions via email and chat. Collaborate with team members to resolve complex customer issues promptly. Maintain accurate records of customer interactions and...

Inspiro is seeking a seasoned Team Leader for its Call Center operations in Pasig, Philippines. You will lead a customer support team, ensuring productive, quality work and adherence to set standards. You will also oversee the team's product knowledge, quality metrics, and development, steering activities to meet the company's goals and campaign objectives...

Job Summary KDCI Outsourcing is seeking a Senior Customer Support Specialist to manage customer enquiries and sales opportunities throughout the customer journey. This role combines multi-channel customer service, warm outbound sales, and post-purchase engagement, requiring strong product knowledge, sales confidence, and ownership from initial enquiry...