customer support representative jobs in Manila

Role Title: Customer Support Representative ECLARO: A quick Summary ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges...

## Customer Support RepresentativeApply: Manila: Full time: Posted Today: R118492**Job Description**• Maintain Customer experience at all times • Ensure all the assigned activities orders/agreements/emails requests are processed within the agreed TAT & quality. • Respond professionally to customer queries by phone, chat and e-mail using the...

Responsibilities Maintain Customer experience at all times Respond professionally to customer queries by phone, chat and e‑mail using the Best Practice guidelines. Adhering to Business/Process requirements as per SOP/Training Module. Develop in‑depth knowledge of their process/business Complete RCA (Root Cause Analysis) for any escalations received...

The Account Care Agent provides high-quality voice and digital support for customers with account, billing, payment, subscription, cancellation or renewal, access, and service-related concerns. The agent investigates the full account context, identifies the underlying customer need, uses sound judgment when information is incomplete, explains findings...

Discover your 100% YOU with MicroSourcing!Position: Customer Support RepresentativeWork setup: Onsite | ShiftingLocation: Ortigas, Pasig CityWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and...

Role TitleCustomer Support Representative OverviewWe are seeking a highly motivated Customer Service Representative to join the team. You will provide exceptional service by handling inquiries, assisting clients, and resolving issues professionally and efficiently. Qualifications Bachelor's Degree or completed 2 years in college (depending on the account's...

We are looking for a dedicated Customer Support Representative to be the primary point of contact between our company and its customers. In this role, you will deliver outstanding support by addressing inquiries, resolving issues, and ensuring customer satisfaction through voice, chat, or email channels.Location: Moa, Pasay Shift: Night Shift Set-up:...

NOW HIRING: CUSTOMER SERVICE REPRESENTATIVE / TECHNICAL SUPPORT REPRESENTATIVE Looking for your next career opportunity? Pulse Connect is hiring! We’re looking for motivated individuals to join our team as CSR / TSR. QUALIFICATIONS • High School / Senior High School graduates OR • College undergraduates and graduates are welcome • With or without...

Qualifications: • High School or Senior High School graduate • At least 6 months of BPO experience handling an international account • Willing to work onsite Available work sites: • Cubao • Centris • Bridgetowne • Cebu IT Park • UP Ayala Technohub Interested applicants may send their applications

Provides customer support services across the order-to-cash process by handling customer inquiries, resolving issues, maintaining customer and master data, supporting business systems and portals, processing orders, coordinating deliveries, and administering contracts and incentives. The role supports multiple global business units and requires strong...

Job Title: Customer SupportJob Description SummaryProvides customer support services across the order-to-cash process by handling customer inquiries, resolving issues, maintaining customer and master data, supporting business systems and portals, processing orders, coordinating deliveries, and administering contracts and incentives. The role supports...

Customer Support Account Assistance: Help customers with account-related inquiries, such as login issues, password resets, and updating personal information. Navigation Guidance: Assist customers in navigating the site, locating available content, understanding interactive platform options, and using site features effectively. Transaction...

Job SummaryWe are seeking a Customer Support Associate (Voice) to provide exceptional customer service by handling inbound and outbound calls. The role involves assisting customers with inquiries, resolving concerns, and delivering a positive customer experience while meeting quality and performance standards.Key ResponsibilitiesHandle customer inquiries and...

We are looking for a customer-focused and reliable Customer Service Representative to handle a Financial Services Account. The role involves assisting customers with account concerns, payments, transactions, and other financial service inquiries while providing professional and efficient support.Key ResponsibilitiesHandle customer inquiries through phone,...

The Client is a technology platform powering the next era of Gamified Commerce, operating at the intersection where “Shop meets Play”. We provide a comprehensive solution for game-driven commerce at scale, ranging from box management and API-integrated games to order processing and customer engagement.About The RoleWe’re looking for an experienced and...

Customer SupportRespond to customer inquiries via email, telephone, and live chat.Provide prompt, accurate, and professional assistance to customers.Handle product, subscription, access, account, billing, and technical support inquiries.Investigate customer concerns and provide appropriate resolutions.Escalate complex issues to specialized support teams when...

Discover your 100% YOU with MicroSourcing! Position: Customer Support Representative Work setup: Onsite | Night shift Location: Eastwood, Quezon City Why join MicroSourcing? You'll Have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance,...

Communicate with patrons via email, chat and phone. Resolve customers' issues on time. Escalate matters that cannot be resolved to relevant department. Monitor the website and report reoccurring questions to the relevant department, be it marketing or technical. Requirements Answer chats, Phone calls and emails to customers accurately and exceeding their...

Job Description:The Account Care Agent provides high-quality voice and digital support for customers with account, billing, payment, subscription, cancellation or renewal, access, and service-related concerns. The agent investigates the full account context, identifies the underlying customer need, uses sound judgment when information is incomplete, explains...

ResponsibilitiesRespond to customer inquiries via phone, email, or chat in a courteous and timely mannerProvide accurate information about products, services, and policiesResolve customer complaints efficiently, ensuring customer satisfactionDocument customer interactions and update account informationEscalate complex issues to the appropriate department...