customer support igaming

About the Role We are looking for a customer-focused and detail-oriented Customer Support Specialist to join our growing iGaming Guardian team. In this role, you will provide professional support to English-speaking players through live chat and email, ensuring a seamless and positive gaming experience. The ideal candidate has excellent communication skills,...

Codebrewers101 Inc. is seeking a Customer Support Specialist to join our growing iGaming Guardian team in the Philippines. You will provide professional support to English-speaking players via live chat and email, helping ensure a smooth and positive gaming experience.The role requires strong English communication, problem-solving, and the ability to work in...

Customer Service Representative | Makati City | On-siteLocation: Salcedo Village, MakatiSchedule: 4 days per week with compressed hours (12 hours/day with 1 hour and 20 mins break)Key ResponsibilitiesProvide timely and professional assistance to customers regarding product features, accounts, and general concerns.Guide customers through basic troubleshooting...

King.ph in Pasay, Philippines is seeking a Retention Lead responsible for developing and implementing strategies to retain customers and keep them engaged with our iGaming offerings. The role focuses on reducing churn, optimizing CRM programs, and collaborating with product and marketing to enhance player lifetime value across our gaming platforms.Experience...

Responsibilities Develop and execute daily staffing schedules, shift plans, and manpower allocation to ensure operational continuity and service efficiency within the customer service team. Monitor key customer service performance indicators (e.g., response time, customer satisfaction, resolution rate), promptly identify issues, and implement improvement...

Location: Onsite, Parañaque, Metro Manila, PhilippinesEmployment Type: Full-timeAbout the Hiring Company:We are a Philippine-based livestream gaming entertainment platform preparing to launch in Q3 2026. Operating under a Philippine Integrated Resorts and Casino license regulated by PAGCOR, we are building a dynamic team to deliver world-class digital...

A gaming company in Metro Manila seeks a dedicated customer support representative to assist players with inquiries and resolve issues through live chat, email, and ticketing systems. Ideal candidates have experience in online customer service and possess basic knowledge of the lottery or gaming industry. Strong communication and problem-solving skills are...

Key Responsibilities Provide timely, accurate, and professional support to customers through live chat, email, and ticketing channels. Handle general inquiries, account-related questions, product information requests, and basic troubleshooting. Follow established workflows and service guidelines to ensure consistent and high-quality customer...

Senior Customer Service / QC | Makati City | On-site Location: Salcedo Village, MakatiSchedule: 4 days per week with compressed hours (12 hours/day with 1 hour and 20 mins break) Key Responsibilities Monitor and evaluate customer service interactions to maintain quality standards. Conduct quality checks and provide feedback and coaching to CS...

Customer Service Team Lead | On-site | Shifting Schedule Location: Salcedo Village, MakatiWork Setup: On-site during the initial 3–6 months, with the possibility of transitioning to remote work depending on business and team performanceSchedule: 4 days per weekShift Hours: 12 hours per shift, including 1 hour and 20 minutes breakWorking Hours:...

Join the vibrant team at Next Job Abroad as a Flemish Speaking Customer Support Agent in the exciting iGaming industry in Malta! In this role, you will provide outstanding service to Flemish-speaking clients across various platforms while enjoying the breathtaking scenery of the Mediterranean.The position requires fluency in Flemish and English, with a...

NextChallenge is seeking a Customer Support Team Lead to build and lead operations across LATAM, including Argentina, Colombia, Chile, Peru, and Mexico. Establish efficient workflows and KPIs across Live Chat, Email, WhatsApp, and Phone.Develop team capabilities and scalable processes to deliver top-quality support. You will recruit, train, and mentor...

Next Job Abroad is seeking a Dutch Speaking Customer Service Representative for a rewarding role in the iGaming industry based in Malta. The successful candidate will provide exceptional service to Dutch-speaking players, assisting with inquiries and ensuring a seamless gaming experience.This role includes relocation assistance and offers competitive...

Next Job Abroad biedt een geweldige kans voor een Nederlandse Klantenservice Agent in de snelgroeiende iGaming industrie op Malta. Je zorgt ervoor dat Nederlandstalige klanten een uitstekende ervaring hebben met onze gaming producten en beantwoordt klantvragen via chat, e-mail en telefoon.Kandidaten moeten vloeiend Nederlands en goed Engels beheersen. We...

Next Job Abroad is seeking a Dutch Speaking Customer Service Representative for a rewarding role in the iGaming industry based in Malta. The successful candidate will provide exceptional service to Dutch-speaking players, assisting with inquiries and ensuring a seamless gaming experience. This role includes relocation assistance and offers competitive...

Join the vibrant team at Next Job Abroad as a Flemish Speaking Customer Support Agent in the exciting iGaming industry in Malta! In this role, you will provide outstanding service to Flemish-speaking clients across various platforms while enjoying the breathtaking scenery of the Mediterranean. The position requires fluency in Flemish and English, with a...

A dynamic customer service organization in Metro Manila is seeking a Customer Service Manager to develop and oversee staffing schedules, monitor performance, and handle escalations in a fast-paced environment. The ideal candidate will have experience building customer service teams, be proficient in resolving complex customer issues, and ensure high-quality...

JOB DESCRIPTION / JOB QUALIFICATIONS: We are seeking Candidates with following qualifications: ● With Bookkeeping NC III Certification achieved recently or within the past 2 years ● With or without experience ● Able to commute to or is a resident of Makati or nearby areas ● With Social Media skills Of good character and suitable communication...

Core Responsibilities Provide exceptional customer support through various channels including phone, email, and live chat.Resolve customer inquiries, technical issues, and complaints in a timely and professional manner.Perform administrative tasks such as data entry, filing, and maintaining accurate customer records.Assist with order processing, billing...

Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and...