customer support igaming

A gaming company in Metro Manila seeks a dedicated customer support representative to assist players with inquiries and resolve issues through live chat, email, and ticketing systems. Ideal candidates have experience in online customer service and possess basic knowledge of the lottery or gaming industry. Strong communication and problem-solving skills are...

Key Responsibilities Provide timely, accurate, and professional support to customers through live chat, email, and ticketing channels. Handle general inquiries, account-related questions, product information requests, and basic troubleshooting. Follow established workflows and service guidelines to ensure consistent and high-quality customer...

King.ph in Pasay, Philippines is seeking a Retention Lead responsible for developing and implementing strategies to retain customers and keep them engaged with our iGaming offerings. The role focuses on reducing churn, optimizing CRM programs, and collaborating with product and marketing to enhance player lifetime value across our gaming platforms.Experience...

Responsibilities Develop and execute daily staffing schedules, shift plans, and manpower allocation to ensure operational continuity and service efficiency within the customer service team. Monitor key customer service performance indicators (e.g., response time, customer satisfaction, resolution rate), promptly identify issues, and implement improvement...

Agile Consulting & Services Inc. is seeking a Customer Service Quality Analyst – iGaming to monitor and improve the quality of customer service interactions across multiple channels from Taguig.The role ensures CSRs follow policies, standards, and iGaming procedures while delivering accurate and professional support to players. The ideal candidate will...

Location: Onsite, Parañaque, Metro Manila, PhilippinesEmployment Type: Full-timeAbout the Hiring Company:We are a Philippine-based livestream gaming entertainment platform preparing to launch in Q3 2026. Operating under a Philippine Integrated Resorts and Casino license regulated by PAGCOR, we are building a dynamic team to deliver world-class digital...

NextChallenge is seeking a Customer Support Team Lead to build and lead operations across LATAM, including Argentina, Colombia, Chile, Peru, and Mexico. Establish efficient workflows and KPIs across Live Chat, Email, WhatsApp, and Phone.Develop team capabilities and scalable processes to deliver top-quality support. You will recruit, train, and mentor...

Join the vibrant team at Next Job Abroad as a Flemish Speaking Customer Support Agent in the exciting iGaming industry in Malta! In this role, you will provide outstanding service to Flemish-speaking clients across various platforms while enjoying the breathtaking scenery of the Mediterranean.The position requires fluency in Flemish and English, with a...

Next Job Abroad is seeking a Dutch Speaking Customer Service Representative for a rewarding role in the iGaming industry based in Malta. The successful candidate will provide exceptional service to Dutch-speaking players, assisting with inquiries and ensuring a seamless gaming experience.This role includes relocation assistance and offers competitive...

Next Job Abroad biedt een geweldige kans voor een Nederlandse Klantenservice Agent in de snelgroeiende iGaming industrie op Malta. Je zorgt ervoor dat Nederlandstalige klanten een uitstekende ervaring hebben met onze gaming producten en beantwoordt klantvragen via chat, e-mail en telefoon.Kandidaten moeten vloeiend Nederlands en goed Engels beheersen. We...

Agile Consulting & Services Inc. is seeking a Customer Service Quality Analyst – iGaming to monitor and improve the quality of customer service interactions across multiple channels from Taguig. The role ensures CSRs follow policies, standards, and iGaming procedures while delivering accurate and professional support to players. The ideal candidate will...

A dynamic customer service organization in Metro Manila is seeking a Customer Service Manager to develop and oversee staffing schedules, monitor performance, and handle escalations in a fast-paced environment. The ideal candidate will have experience building customer service teams, be proficient in resolving complex customer issues, and ensure high-quality...

Hybrid Set-up: 2x a week onsiteSchedule: Night ShiftLocation: BGCRequired Skills and Qualifications:Excellent verbal and written English communication and comprehension skills (Will fieldqueries via phone and email)Ability to develop deep skill set in a single area through job-related training and/or 1-2years of work experience in a customer support...

JOB DESCRIPTION / JOB QUALIFICATIONS: We are seeking Candidates with following qualifications: ● With Bookkeeping NC III Certification achieved recently or within the past 2 years ● With or without experience ● Able to commute to or is a resident of Makati or nearby areas ● With Social Media skills Of good character and suitable communication...

SALARY RANGE: Php15,000 - 17,000 WORK SCHEDULE: Mon - Fri (8:30 am - 5:30 pm) JOB REQUIREMENTS: Female With Bookkeeping NC III Certification achieved recently or within the past 2 years With or without experience Able to commute to or is a resident of Makati or nearby areas With social media skills of good character and suitable communication skills

On-site - Paranaque No Exp Required High/Senior High School Full-time Job Description The Customer Service Representative is responsible for handling customer inquiries, resolving concerns, and providing accurate information about the company’s products and services. The role ensures a high level of customer satisfaction while supporting daily business...

Provide exceptional customer support through various channels including phone, email, and live chat.Resolve customer inquiries, technical issues, and complaints in a timely and professional manner.Perform administrative tasks such as data entry, filing, and maintaining accurate customer records.Assist with order processing, billing inquiries, and...

Core Responsibilities Provide exceptional customer support through various channels including phone, email, and live chat.Resolve customer inquiries, technical issues, and complaints in a timely and professional manner.Perform administrative tasks such as data entry, filing, and maintaining accurate customer records.Assist with order processing, billing...

Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and...

Provide exceptional customer service by addressing inquiries and resolving issues through various communication channels. Assist customers with product selection and provide information on features and benefits. Document customer interactions and maintain accurate records in the CRM system. Collaborate with team members and other departments to improve...