customer handling process manager jobs in Manila
10,000 customer handling process manager job listings in Philippines. Find daily updated positions from leading job boards.
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Senior Case Manager
4 days ago
Manila, Philippines Asw Full-timeJob Description Join a growing Australian insurance business in a senior claims role where you will take ownership of motor and property claims from initial notification through to settlement and recovery. This is a hands-on opportunity for an experienced claims professional with strong decision-making, stakeholder management and complaints-handling...
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manila, metro manila, Philippines Rhino Squad LLC Full-time ₱1 ContractReceptionist and Customer Service VA with Phone Handling Experience for Paola I’m Rhino Julie, and I LOVE building super teams to service our clients' needs. If you love a challenge, love problem solving, love working with others (and also love working by yourself LOL), and it makes you happy when you overdeliver for clients, I want you on my team! My...
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Customer Service Representative
4 days ago
Taguig, Metro Manila, Philippines 3M GLOBAL SERVICE CENTER PHILIPPINES Full-time ₱300,000 - ₱420,000 ContractJob ResponsibilitiesActs as the primary liaison between 3M and customers, overseeing the entire order process from entry to delivery.Handles order entry, status updates, product inquiries, pricing, shipping, and inventory issues.Communicates clearly and professionally with both external customers and internal 3M personnel via telephone, chat, and written...
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Student Payments Specialist | Finance
2 days ago
Manila, Metro Manila, Philippines Caishen Full-time ₱335,000 - ₱469,000 ContractCaishen is seeking a diligent cashier to process student payments, issue receipts, and maintain accurate records at our university finance desk. You will balance daily cash, prepare reports, and respond to payment inquiries with a focus on accuracy and confidentiality.The role requires education in Education and Business, cash handling experience, and strong...
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Process Improvement Manager
1 day ago
Metro Manila, Philippines Confidential Full-time ₱1 - ₱2 ContractThe Process Improvement Manager is responsible for leading the development of continuous improvement programs for both new and existing customer experience, store cleanliness, and facility condition systems, tools, and processes through regular site visits, contextual interviews, systems data validation, feedback analysis, and competitive benchmarking. The...
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Process Improvement Manager
20 hours ago
Manila, Metro Manila, Philippines Jollibee Group of Companies Full-timeSelect how often (in days) to receive an alert: Title: Process Improvement Manager (EMEAA) The Process Improvement Manager for EMEAA is responsible for the integration and/or development of required processes that deliver effective systems in store management. He/She provides innovative solutions by adapting new and better technology to achieve a higher...
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Mandarin Handling Trainee
3 hours ago
Taguig, Metro Manila, Philippines J-K Network services Full-timeCompany Profile: This company is a Technology-based express delivery company that uses advanced systems to improve the quality of service to clients and customers here in the Philippines and other countries around the globe. Position:Mandarin Handling Trainee Company Industry: Biggest Logistics Company Work Location: BGC, Taguig City Work Schedule: Dayshift...
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Mandarin Handling Cadet
3 hours ago
Taguig, Metro Manila, Philippines J-K Network services Full-timeCompany Profile: This company is a Technology-based express delivery company that uses advanced systems to improve the quality of service to clients and customers here in the Philippines and other countries around the globe. Position:Mandarin Handling Cadet Company Industry: Biggest Logistics Company Work Location: BGC, Taguig City Work Schedule: Dayshift...
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Mandarin Handling Maintenance
3 hours ago
Taguig, Metro Manila, Philippines J-K Network services Full-timeCompany Profile: This company is a Technology-based express delivery company that uses advanced systems to improve the quality of service to clients and customers here in the Philippines and other countries around the globe. Position:Mandarin Handling Maintenance Company Industry: Biggest Logistics Company Work Location: BGC, Taguig City Work Schedule:...
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Mandarin Handling Colt
3 hours ago
Taguig, Metro Manila, Philippines J-K Network services Full-timeCompany Profile: This company is a Technology-based express delivery company that uses advanced systems to improve the quality of service to clients and customers here in the Philippines and other countries around the globe. Position:Mandarin Handling Colt Company Industry: Biggest Logistics Company Work Location: BGC, Taguig City Work Schedule: Dayshift...
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Process Improvement Manager
10 hours ago
, metro manila, philippines, metro manila Jollibee Group Full-time ₱2 ContractProcess Improvement Manager is responsible for driving process improvements, system development, and operational efficiency across EMEAA markets. The role leads initiatives that improve store efficiency, reduce costs, enhance customer experience, and support new store models and business channels. Process Improvement & Innovation Leads continuous...
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Customs Team Lead – Process Optimization
2 days ago
Manila, Metro Manila, Philippines DSV Full-timeDSV in Manila is seeking a seasoned operations leader to manage the GBS MNL Customs team, aligning cross-border processes with SLA targets and driving continuous improvement. You will oversee country migrations, optimize procedures, coach staff, and ensure quality and compliance under NDA.This role emphasizes team leadership, performance monitoring,...
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Business Process Management Senior Associate
8 hours ago
Manila, Metro Manila, Philippines JPMorgan Chase & Co. Full-timeBuild the governance and insights that help teams run safer, stronger, and more consistent processes. You will influence how work is documented, measured, and improved across a fast-changing operating environment. You will partner with stakeholders globally to identify risk, strengthen controls, and improve outcomes. You will turn process and controls data...
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Call Handling Analyst
5 days ago
Manila, Philippines GM Full-timeJob DescriptionJob Description Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement: This role is categorized as HYBRID on NIGHT SHIFT. This means the successful candidate is expected to...
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CUSTOMER MANAGEMENT ASSOCIATE
2 days ago
Manila, Metro Manila, Philippines Bank of the Philippine Islands (BPI) Full-timeThe Customer Care Associate is responsible for managing and resolving complex customer complaints, requests, and inquiries that have been escalated to the Bank’s regulators, Senior Management, or internal units requiring special handling and business consideration. This role ensures prompt, fair, and customer -centric resolutions while safeguarding the...
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Customer Success Manager
1 day ago
Manila, Metro Manila, Philippines Payoneer Full-timeAbout Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and...
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Customer Service Manager
16 hours ago
manila, metro manila, Philippines Countrywide Water Services, Inc. Full-time ₱800,000 ContractCompany: Countrywide Water Services Inc. (CWSI) Position Title: Customer Service Manager Job Summary The Customer Service Manager is responsible for leading and managing all customer service operations of Countrywide Water Services Inc. (CWSI). The position ensures the timely resolution of customer concerns in accordance with established Service Level...
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Associate Process Manager
4 days ago
Manila, Philippines eClerx Full-timeDescriptionDuties and ResponsibilitiesSupervise HR Sr. / Analysts in making sure that day to day tasks are being performed.Oversee the benefits processing (government and company)Ensure compliance with statutory benefits and government mandated programs ( SSS, Philhealth and PAG IBIG in the Philippines or relevant local programs.Handles employee inquiries...
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Senior Manager, Customer Care
10 hours ago
manila, metro manila, Philippines AIA Shared Services Full-time ₱3 ContractFIND YOUR 'BETTER' AT AIA We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can...
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Customer Representative Manager
2 days ago
Manila, Metro Manila, Philippines Verasie Research & Management Consultancy Full-timeCustomer Service Manager Inland Corporation is a logistics company providing comprehensive supply chain solutions, including Customs Brokerage, Freight Forwarding, Trucking Services, and Warehousing & Cold Storage. We are looking for a Customer Service Manager to lead our customer service team, manage key accounts, and ensure excellent client support across...