customer experience head

We are looking for a dedicated and customer-centric Customer Experience Head (Jr/Sr) to join our team! In this role, you will guide and support our customer relations operations, ensuring our valued clients receive a positive, seamless, and efficient experience. This position is open from Team Lead to Assistant Head level depending on the applicant’s...

The Customer Experience Design Head maps the customer journeys and micro-journeys of Customer Delight projects and develop programs to improve customer experience. Crafts communications materials that would be effective and customer centric, following the WOCO and customer delight goals of BPI. Coordinates with and acts as BPI’s primary contact for...

Ubiquity Global Services, Inc. is seeking a Customer Service Representative in Bacolod, Philippines. The role requires exceptional communication skills and the ability to problem-solve in a fast-paced environment. Previous BPO experience is preferred, but not mandatory, as training will be provided. Responsibilities include managing customer inquiries,...

Join the Pioneer Crypto Brand in the Philippines!Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.Coins is fully regulated by the Bangko Sentral...

Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko...

Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral...

Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral...

Apple Authorized Service Center in Metro Manila, Philippines, seeks a Customer Experience Lead to oversee end-to-end service quality across check-in, updates, and device release, ensuring a premium, brand-consistent experience for every customer. You will coach frontline teams, manage escalations, monitor customer satisfaction metrics, and drive continuous...

one of the leading manufacturing companies a well-established company with a strong track record of continuous growth About Our Client Our client is a large organization within the industrial and manufacturing industry. Known for its robust operations and market presence, the company delivers high‑quality products and services, fostering innovation and...

FILINVEST LAND, INC. Role Overview The AVP for Brand Management & Customer Experience is the enterprise leader responsible for defining, strengthening, and protecting the Filinvest Land Masterbrand and ensuring that the branded experience delivered across Residential, Malls, Industrial Parks and Offices is consistent, high-quality, and aligned with the...

Bank of the Philippine Islands (BPI) in Manila seeks a senior leader to map customer journeys and drive the Customer Delight program, aligning with WOCO goals and cross‑functional collaboration across product, marketing, and operations. The Head will mentor teams, design processes, produce customer‑centric communications, and ensure policy compliance...

UnionBank in Pasig/Metro Manila seeks a senior leader to head Journey Excellence and Innovation for Digital Channels and Experience. You will define the journey framework, drive end-to-end improvements across products and channels, and oversee the early innovation process from idea to pilot testing and scale.You will build capability in journey management,...

Company Descriptionfoodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...

Overview Own every prospective Powertown member from introduction through signed Powerblock contract . You will be responsible for the interactions, process, and systems through which we manage our growing pipeline, making weekly improvements to keep retention high and guarantee leads become signed contracts. Powertown is a human-serving company, and this...

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock...

Argosy head for IT development & business development ; self-starter, aggressive & effective, team leader & great with clients. 8 to 10 years of IT Development experience, with minimum of 5 years managing a team . At least 5 minimum years of AI utilization. Lead identification & evaluation of AI apps and other new technology for Argosy healthcare and...

International retail companyCareer progression, competitive salary package and hybrid work set up About Our Client Our client is a leading retail services organisation with a strong market presence and a loyal customer base across multiple channels. As part of its next phase of growth, the organisation is driving a customer‑centric transformation agenda...

Remitly Inc. is looking for a Senior Manager, Concierge Experience in Manila. You will lead the team providing a concierge-level service for customers sending money internationally, focusing on building a culture of care and excellence.With 8+ years in customer operations, including 3 years in leadership, you will drive performance, training, and customer...

Head of Marketing and Brand Experience Pasay City | On-site | Monday to Friday About the Role We are looking for a strategic and creative Head of Marketing & Brand Experience to lead the overall marketing direction of our retail and lifestyle destinations. This role is responsible for driving foot traffic, elevating brand positioning, and creating engaging,...

Head Of Product, Connected Experience About Safeguard Global We enable global expansion without the risk. Safeguard Global has been at the forefront of global workforce enablement since we pioneered centralised global payments in 2008 and launched the employer of record (EOR) category globally in 2010. And we haven't stopped there. Today, with our 500+...